This time they gave us a room, tv did not work, the wanted to move us so we have to wait, after a long tiring day we have to pack and move to another room, the new room air condition didn’t work as well as the first one, but it was ok, we didn’t want to move again, we complained and they said we get a credit, when we were leaving we asked about the credit, and they said it was at the restaurant, nobody told us that or we would use it. Little details like that can be frustrating,