The house was very nice and clean, but we kept receiving different instructions on things. The description we read on VRBO said that there was a heated pool; however, when we got there, we were told it was an extra $30 per day to heat the pool and jacuzzi so we weren’t able to use either unless we paid. The property manager, Christine, sent me a description that told about the fee, but when I sent her a copy of the description on the app, she replied “there is only one description”. Well, clearly that’s not true because I sent her the one I was reading and it was different than the one she sent me. Not sure why.
Also, the thermostat was in a locked box and set at 74 degrees. After I contacted the management company, we were told where a key was hidden in order to adjust the temp so we ended up being comfortable.
Before arriving, I received a separate email on how to lock the front door, but the lock was not even like the one in the email. I’m guessing the emails were automatically generated and had not been updated since the lock was changed.
Also, there were check out instructions on the refrigerator and we received an email with instructions. The two were not at all the same.
Maybe this house is rented through different entities, but it was very confusing.
Other than the above, we enjoyed our stay and would stay here again. The pool and jacuzzi situation was disappointing since we were in town to do Disney runs, but we weren’t at the house long enough each day to warrant the extra cost of heating them.