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AmericInn by Wyndham Omaha Near Zoo

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AmericInn by Wyndham Omaha Near Zoo

Suite, 2 Queen Beds, Non Smoking | Jetted tub
Lobby
Exterior
Property amenity
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
2920 South 13th Court, Omaha, NE, 68108
  • Henry Doorly Zoo and Aquarium
    19 min walk
  • Jimmy John's
    3 min walk
  • Omaha Station
    7 min drive
  • Omaha, NE (OMA-Eppley Field)
    23 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Jetted tub

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

Pool
Hot Tub
Free airport shuttle
Pet friendly
3.8 out of 5, Good, (711)
The price is $78
per night
$92 total
includes taxes & fees
Jan 9 - Jan 10
Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

About the neighborhood

Omaha

With a stay at AmericInn by Wyndham Omaha Near Zoo, you'll be centrally located in Omaha, a 3-minute drive from Henry Doorly Zoo and Aquarium and 5 minutes from CHI Health Center Omaha. .This hotel is 0.7 mi (1.2 km) from The Apollon and 0.9 mi (1.5 km) from Infield at the Zoo.

What's nearby

  • Henry Doorly Zoo and Aquarium - 19 min walk
  • Orpheum Theater - 4 min drive
  • CHI Health Center Omaha - 5 min drive
  • Creighton University - 5 min drive
  • Harrah's Council Bluffs Casino - 7 min drive

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Subway - ‬3 min drive
  • ‪Louie M's Burger Lust - ‬14 min walk
  • ‪El Rancho - ‬3 min drive

About this property

AmericInn by Wyndham Omaha Near Zoo

Hotel with free parking, near Henry Doorly Zoo and Aquarium
AmericInn by Wyndham Omaha Near Zoo offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (30 inches high)
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
3 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
Americinn By Wyndham Omaha Zoo
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo Hotel
AmericInn by Wyndham Omaha Near Zoo Omaha
AmericInn by Wyndham Omaha Near Zoo Hotel Omaha

AmericInn by Wyndham Omaha Near Zoo Reviews

Reviews

5.0
Rating 10 - Excellent. 117 out of 1001 reviews" "
Rating 8 - Good. 132 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 183 out of 1001 reviews" "
Rating 2 - Terrible. 391 out of 1001 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Stayed 3 nights in Aug 2024

2/10 Terrible

Mario

Stayed 9 nights in Jul 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst place ever
Stayed 6 nights in Aug 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Heather

Traveled with partner, Traveled with family
Our fridge would not get cold, we could not get our TV to work, our a/c barely worked. There was sticky stuff on counters. I will say they are remodeling so there is a lot of stuff that needs done still. The trash outside was overflowing and blowing all over the property. No screens in windows. Very shady neighborhood. But there is a Scooter’s, Casey’s and McDonalds all on the same block as the hotel. With it being so close to the zoo it is a convienent option and potential to be a huge asset. Just need to work on the details a bit more
Stayed 1 night in Sep 2024

2/10 Terrible

Brennan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff member I met was very respectful but the place needs a lot of work done. We weren’t even checked in for 15 by the time we had to leave. Both rooms we were offered were filthy and felt unsafe. Bed was wet with stains and hair, side tables were broken from the walls and multiple water stains across the ceiling. The location of the hotel was amazing, I just hope they put in the work the hotel deserves.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience I’ve ever had.
They cancelled our reservation without calling to tell us so we traveled from northern IL to Omaha and had nowhere to stay. The place was a complete dump. Trash piled outside, construction debris all over the place and terrible customer service at the front desk. DO NOT BOOK A STAY HERE!
Stayed 1 night in Sep 2024

4/10 Poor

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
Meh
Stayed 3 nights in Sep 2024

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities
I will never attempt to stay at AmericanInn again. Terrible, rude staff. I prepaid for my visit, then was charged a second time. They refused to provide a refund.
Stayed 3 nights in Sep 2024

2/10 Terrible

Angie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We didn’t stay there because of there remodeling.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Stayed 7 nights in Aug 2024

2/10 Terrible

melanie

Traveled with family and small children
The property was under construction, which you got to do what you got to do, but, Our room had stains all over the carpet, the white towels looked like they had been previously used and also looked like they had recent stains applied, my bed had dark hair on the white sheets, our shower had a very large piece of metal sticking out in the corner which very well could have sliced an ankle, and our shower didn’t look like it had been cleaned in months.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lay Lay

Stayed 5 nights in Aug 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Gavin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were very rude. No breakfast and no TV. The rooms were damp and muggy to the point our bedding was wet. It was an awful experience
Stayed 1 night in Aug 2024

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No television service, pool shut down by order of department of health, black mold on ceiling of bathroom.
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude desk clerk
Stayed 4 nights in Jul 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave me dirty towels, the bedding was probably dirty too. The staff smell horrible so do the hallways. Bugs everywhere. Shower flooded the floor. Scammed me for the deposit, sign on desk says 50$ they repeated asked for 100$ even after i pointed out their own sign!??
Stayed 3 nights in Aug 2024

2/10 Terrible

Mario

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is trash . Worst hotel ever . No room had working tvs that should tell you all. Didn’t even stay there just lost my money
Stayed 7 nights in Aug 2024

6/10 Okay

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lauren

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were told our room was cancelled because the TV didn’t work… We were not offered another room because front desk staff told us all rooms were closed due to a water leak.
Stayed 1 night in Aug 2024

2/10 Terrible

KellyAnn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay there until the reno is done and it is cleaned properly
Stayed 1 night in Aug 2024

4/10 Poor

ALLYSON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bug in the shower upon arrival. Stains on the sheets. Bugs around the breakfast food. Bathroom door broken. No hand soap for use after using the restroom.
Stayed 2 nights in Aug 2024

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with the email. I got over an hour before I checked in asking me how my check-in was. Let’s follow that up with the fact I was forced to pay cash for the pet deposit and told that I was not allowed to have a receipt. Then let’s move onto all the glass everywhere in the parking lot in the grassy area, where I was supposed to be able to safely walk my pet. Then we can move to seven or eight people that stayed out in the parking lot, drinking beer, playing music and yelling until all hours of the night- Followed by waking me up around 2 AM stomping on the floor. When I went to the desk to ask for help, they said that they’ll stop soon, it’s the guys from outside he said. There was also a man who kept trying to sell me drugs Sitting in his van every time I went outside. The smell? The smell in here was absolutely awful. Hardly anyone spoke English, I got no help when I tried more than once. People who work here have such a strong body odor that it gagged me When they moved. Also, they had people sleeping out in the courtyard on the pool chairs? I think it was people who work here. Never again I encourage you to never ever step foot in here don’t let the outside fool you!
Stayed 1 night in Aug 2024

2/10 Terrible

Isaac

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first got there I was expecting like in the pictures that showed online. Well, it didn’t look anything like that. We were excited for the pool but it looked like a swamp, all greenish yellow looking water, the rooms were pretty nasty, didn’t vacuum in days it looked like, couldn’t really set my belongings on the desk cause it had stains everywhere and I had to clean it with wipes. The bathroom wasn’t even clean and the mirrors were dirty. To take a shower was nasty I had to put towels on the floor to shower. Privacy didn’t even feel like we had because they would be wondering out there.
Stayed 1 night in Aug 2024