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Best Western Plus Desoto

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Desoto

Exterior
Indoor pool
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Free daily full breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
7904 Craft-Goodman Frontage Rd, Olive Branch, MS, 38654
  • Olive Branch City Park
    11 min walk
  • Cherokee Valley Golf Club
    3 min drive
  • Sky Zone
    7 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
Room
Comfort Suites Olive Branch - Memphis South
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (602)
The price is $104
per night
$114 total
includes taxes & fees
Dec 6 - Dec 7
Comfort Suites Olive Branch - Memphis South

About the neighborhood

Olive Branch

When you stay at Best Western Plus Desoto in Olive Branch, you'll be in the business district, within a 15-minute walk of Olive Branch City Park and Olive Bark. .This hotel is 14.3 mi (23 km) from Graceland and 12.7 mi (20.5 km) from University of Memphis.

What's nearby

  • Olive Branch City Park - 11 min walk - 0.6 miles
  • Cherokee Valley Golf Club - 3 min drive - 1.6 miles
  • Snowden Grove Amphitheater - 10 min drive - 6.3 miles
  • Mike Rose Soccer Complex - 13 min drive - 8.8 miles
  • Graceland - 19 min drive - 14.3 miles

Getting around

  • Memphis Central Station - 30 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Huey's Olive Branch - ‬6 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk

About this property

Best Western Plus Desoto

Hotel in Olive Branch with free breakfast and a fitness center
Best Western Plus Desoto offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Desoto. A complimentary full breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Desoto Hotel
Best Western Plus Desoto Olive Branch
Best Western Plus Desoto Hotel Olive Branch

Reviews

8.4

Very Good

Rating 10 - Excellent. 323 out of 537 reviews" "
Rating 8 - Good. 105 out of 537 reviews" "
Rating 6 - Okay. 34 out of 537 reviews" "
Rating 4 - Poor. 27 out of 537 reviews" "
Rating 2 - Terrible. 48 out of 537 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
The staff was very polite and helpful. Our room only had two towels for our 5 day stay. We asked if they could hold some towels for us when more becomes available. They were able to deliver two more towels to our room. During our stay there seemed to be a towel shortage as we were only allowed to have two towels at a time. Staff remained polite our entire stay. The overnight staff, she was especially helpful in letting us know breakfast times, and local places to check out. Her energy was very welcoming.
Stayed 5 nights in Aug 2024

10/10 Excellent

Romans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from Texas and this was a nice spot
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in pretty good condition, but our bed was absolutely horrible! The springs were sticking through, and it was super saggy with no support. We were given only 1 set of towels a piece, a half roll of tissue, no extra anything. The water only got to lukewarm, never hot and they woke everyone up at 9:30am with a fire alarm. Staff was borderline rude and very dismissive. It was in a convenient location but that is the best part about it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christian

Disliked: Staff & service
Worst experience. Don’t take a chance as there are plenty of other hotels. After booking hotel around 3:00 while traveling we arrived at 9:00 PM. Front door of hotel is locked. Women behind counter is ignoring me standing there. Eventually she presses button to open the door and tells me that the internet is down and she can’t check me in. I said I don’t understand and she responded that we could not stay at the hotel. I tried to make calls and could not get through so I stayed in lobby to book another hotel on my phone. Several other people were knocking on door and woman actually walked away out of view. Eventually after banging on the door I had to walk over and explain the situation. I had to book another room a few miles away. Now because I for the hotel I am having difficulties getting money back because believe it or not they are not answering the phone or responding to emails from Expedia how the room was booked! There should have been a manger there. They could have printed the reservations off site and brought them to hotel. They could have greeted us with an apology. They could have take our information to assist with refund. They could have done anything and chose to do nothing.
Stayed 1 night in Aug 2024

8/10 Good

Darla, Cedar City

Liked: Cleanliness, staff & service, property conditions & facilities
Great except one thing: to use the pool, you must use the only 2 bath towels you have, walk to the ice-cold lobby and stand in line with dripping swimsuits to trade the wet towels for dry ones so you can go back to shower. Wet tile floors make all of this even worse.
Stayed 1 night in Aug 2024

2/10 Terrible

Dawn Schwenk

Arrived at about 9:40 pm - computer systems down and would not check us in even though the room had been paid for, we had to find another hotel to stay in at a different hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Tonya

Disliked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff ( Kay Kay) were very professional and friendly. Check in was a breeze. The room was very nice with a comfortable bed. Shower was very nice and clean. We also loved the indoor pool. The only improvement I could recommend is the breakfast. There were numerous options but the food lacked flavor. Overall I would highly recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tough. Ended up parking in the restaurant lot across the way. The elevators need maintenance. Our bathroom and entry way floor was dirty. The pool was nice but a little on the cold side lol.
Stayed 3 nights in Aug 2024

4/10 Poor

Tonya

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness
Good place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good dtaff
Stayed 2 nights in Jul 2024

4/10 Poor

Eddie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and comfortable beds.
Stayed 6 nights in Jul 2024

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Ann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bathroom upon arrival. Shortage of daily clean towels. NO ROOM CLEANING AT ALL DURING 4 day stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was elevator broke, and was on the 4th floor and had to carry all luggage down 8 flats of stairs
Stayed 1 night in Jul 2024

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed!
Room was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe stay for daughter
Daughter was traveling 14 hours home from college, hotel was very helpful and safe. Desk clerk was very friendly also. My daughter also said the bed and room was extremely comfortable .
Stayed 1 night in May 2024

2/10 Terrible

Missy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The key card system was down and so we had to be escorted to our room anytime we needed in. The attendant at the front desk was extremely slow and checking took almost 20 minutes. Once we arrived in our room, the couch had a huge brown stain across several cushions and when I pulled back the covers there was a giant black hair in the bed. The coffee machine was out of order. The front desk lady had to be woken up twice by our party so we could access our room. She was sitting at the front desk drooling asleep. Anyone could have walked in and accessed the hotel. I have stayed with best western plus before but this experience ruined it for me!
Stayed 1 night in Jul 2024

8/10 Good

Tinika

Traveled with family
5 day stay
Overall our stay was okay. Ms. Kay Kay continuously kept a cheerful smile and was so helpful throughout the stay. Ms. Dee was extremely helpful as well. My complaints were with the hotel and not them as we had a nasty bug in our room on the first night, our air vent in the bathroom did NOT work. The pool was NOT properly clean as the pool itself smelled of mildew. The elevator literally went out and NEVER got fixed on my 5 day stay. Whereas the other elevator became a little scary as it would give a bad shake when getting to the 1st floor. On a scale from 1-10, I would have to rate them a 7. Would I come back to this hotel? Yes! If they could make sure these little minor setbacks stay fixed and maintained on a regular
Stayed 5 nights in Jul 2024