PLEASE AVOID STAYING AT THIS MOTEL — 1/5
I rarely write reviews, but I’m posting this so others don’t repeat my mistake. During a layover I called Expedia to ask about changing my reservation. The agent checked with the hotel and said they wouldn’t cancel or refund. Fine—I thanked them and hung up. The booking should have stayed active.
When I arrived, the place looked neglected: worn exterior, graffiti on doors, and a trash bag in the walkway. After waiting, the clerk told me my reservation had been canceled because “Expedia called earlier,” and the room was sold. That call was a question, not a cancellation. I rang Expedia again; they said they’d contact the hotel. Minutes later the clerk “found” a room and offered a free upgrade.
The upgrade was awful. As soon as I opened the door, a strong odor hit me—like old pet urine in the carpet. I aired it out while running to Walmart; the smell didn’t fade. I went back to the desk and was told to try the room next door. The second room was musty, marginally better, and it was near 11 p.m., so I accepted it to sleep.
Morning didn’t help. The in-room iron didn’t work, and calling the front desk went unanswered; I had to walk down to request a replacement. That matched the whole stay: understaffed and indifferent to basics.
Bottom line: mishandled reservation, foul odors, visible neglect (trash and graffiti), and basic amenities not functioning. Budget does not mean dirty, unsafe, or evasive. Spend a little more and stay elsewhere