I drove by the hotel area before my check in date, it was a total surprise, the area was scary, dirty, homeless all over in the street and in front of the hotel. Burned down cars, garbage and debris scattered all around. Nothing like what the pictures shown on the internet. No security, not enough lighting. Inside the check in cage is a one man operation. Dark, broken elevator and dogs barking. It’s was a bad scene. I went back out immediately and decided I am not going to check in, and did not cancel my reservation because I was told there was no refunds. I also paid a $9.00 fee to insure my booking. This is really a bad experience. I had to book another hotel on this trip. I am sure you guys see my booking. I wish there’s a way I can claim my refunds on this bad experience. I also have pictures available to backup my statements. Thank you for allowing me to voice my opinion.