Heritage Inn Express Hayward

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Express Hayward

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Vending machine
Reception
Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
410 W A St, Hayward, CA, 94541
  • Hayward Flight
    14 min walk
  • Southland Mall
    2 min drive
  • Hayward City Hall
    3 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    14 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hayward

When you stay at Heritage Inn Express Hayward in Hayward, you'll be in the business district, within a 15-minute drive of Oakland Arena and Oakland-Alameda County Coliseum. .This motel is 14.9 mi (24 km) from San Francisco Bay and 0.8 mi (1.3 km) from Hayward Flight.

What's nearby

  • Chabot College - 3 min drive - 1.8 miles
  • California State University East Bay - 7 min drive - 4.7 miles
  • Oakland Arena - 10 min drive - 8.3 miles
  • Oakland-Alameda County Coliseum - 10 min drive - 8.2 miles
  • Oakland Zoo - 16 min drive - 8.7 miles

Getting around

  • Hayward Station - 13 min walk
  • Coliseum Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive
  • ‪Metro Taquero - ‬4 min walk
  • ‪Famous Dave's - ‬2 min drive

About this property

Heritage Inn Express Hayward

Motel in Hayward with free parking
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Reviews

5.4
Rating 10 - Excellent. 192 out of 1004 reviews" "
Rating 8 - Good. 155 out of 1004 reviews" "
Rating 6 - Okay. 124 out of 1004 reviews" "
Rating 4 - Poor. 129 out of 1004 reviews" "
Rating 2 - Terrible. 404 out of 1004 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Bryan Jasper

Liked: Cleanliness, staff & service
It was on downtown Hayward close to where we need to be.
Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are filthy, dirty and smelly. The rooms did not look anything like the photos online.
Stayed 4 nights in Aug 2024

4/10 Poor

Emi

I don’t know why they sprayed this order. It smells a strong chemical.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Angel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a family place
The pictures do not match the place. It’s very low maintenance the place is run down and looks very dangerous
Stayed 1 night in Aug 2024

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Faalalanu, HAYWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff! Very friendly, and helpful to my concerns.
Stayed 6 nights in Aug 2024

10/10 Excellent

Caitlin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sherdenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much to do about something
Stayed 2 nights in Aug 2024

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Irene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Willie

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Benjamin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are dirty. Terrible place to stay.
Stayed 1 night in Jul 2024

6/10 Okay

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2024

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were in poor condition. Smelled like smoke even though it’s a non smoking room. Amenities are all in poor conditions. To many homeless out in the parking lot. Bottom line the hotel needs a lot of work.
Stayed 1 night in Jul 2024

6/10 Okay

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Caitlin

Stayed 1 night in Jul 2024

6/10 Okay

Ruben

Liked: Cleanliness, room comfort
3.5 out of 5
Pool is not open it’s a science experiment. Lot of people awake at 1:30am no Cable TV, but it is budget friendly and has very spacious rooms. The room itself is a little outdated but the beds are comfortable and clean.
Stayed 1 night in Jul 2024

8/10 Good

Hector

Business traveler
Liked: Cleanliness, amenities
Convenient
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Run down….
The room was fairly clean but the elevator was filthy and smelled of smoke. The place was pretty run down. There is a pool that is not in use but has water in it and it looked pretty gross. This place seems to be partially used as a residential hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please invest in some luggage carts and there's roaches in room 120 and there's nowhere to hang a hand towel also there's no place to put the toilet paper except just putting it on the toilet. Also please mop every room that doesn't have carpet because so far I've stayed in several rooms and I've noticed the floor has been dirty and sometimes I couldn't even tell if it had been cleaned or not. Also please invest in some new beds. You have some really nice and very comfortable beds I will say the beds in room 120 are very comfortable. However the beds like the ones in 201 and 106 have been very cheap and uncomfortable also please please make sure you use mattress protectors or like some sort of hygienic way for the mattresses because it should never be just sheet on mattress like who knows what could've transpired on the mattress and to have no protective layer between sheet and mattress is just revolting because imagine how many bodies have slept on the mattress with only a very thin sheet to protect it it's just gross and nobody wants to sleep on a mattress that feels dirty and this is a hotel like you need to have some standards you really should hire men who know what they're doing to make sure the whole place stays clean and safe and just positive energy you know so please try to be more clean and please make sure that all the cleaners really do there jobs.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Not a high-end hotel.
I was allowed to check in early and I was charged $20 extra. However, the room that was assigned to me was absolutely filthy. It had not yet been cleaned. However, the clerk did assign me another room. That room was cleaned. The drapes were coming off the window. The carpet was sticky. The TV didn’t work. Properly. The pool was closed and green! There was a dog in one of the rooms close by which growled and barked at me through the door as I walked past. I truly felt like I had made a big mistake. I was coming to town for a job interview. I thought this would be a good reasonable hotel but I do not recommend it. However, I have to give accolades to the clerk, he was very nice.
Stayed 1 night in Jul 2024