Hilton Hawaiian Village Waikiki Beach Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Hawaiian Village Waikiki Beach Resort

View from room
5 outdoor pools, open 8:30 AM to 6:00 PM, cabanas (surcharge)
View from room
View from room
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
2005 Kalia Rd, Honolulu, HI, 96815
  • Duke Kahanamoku Beach
    8 min walk
  • Ala Moana Center
    14 min walk
  • Waikiki Beach Walk
    14 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    30 min drive

Room options

Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bay View, Tower

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Kalia Tower)

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Lagoon View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View, Tower

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Tapa Collection)

  • 356 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Bay View, Tower

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View (Tapa Collection)

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Tapa Collection)

  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Resort View (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View (Kalia Towewr)

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Lagoon View (Bathtub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View, Tower

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View, Tower

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Resort View (Tapa Collection, Bathtub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Tapa Collection)

  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • Sleeps 5
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View, Corner (Tapa Collection)

  • 489 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View, Corner (Tapa Collection, King Bed)

  • 628 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Family Room, Multiple Beds (Tapa Collection)

  • 378 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront (Rainbow Tower)

  • 355 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Rainbow Tower, Marina, Corner)

  • 419 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Oceanfront (Kalia Tower)

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Lagoon View (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lagoon View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Resort View (Tapa Collection, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower, Resort View (Tapa Collection)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, 2 Bathrooms, Tower (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Tapa Collection, 2 Queen Beds)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Rainbow Tower)

  • 355 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lagoon View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View

  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Resort View

  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Ocean View (Kalia Tower)

  • 301 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Bathtub, Kalia Tower)

  • 301 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Resort View (Kalia Tower)

  • 301 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Kalia Tower)

  • 300 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront (Ali'i Tower, Corner, Private check-in)

  • 420 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Kalia Tower)

  • 300 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Rainbow Tower, Marina/Ocean)

  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Rainbow Tower, Marina/Ocean)

  • 355 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Double Beds, Resort View (Kalia Tower)

  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Resort View (Alii)

  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Ocean View (Ali'i Tower, 1 King Bed)

  • 690 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Rainbow Tower)

  • 702 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Bathtub (Tapa Collection)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Roll-in Shower

  • 488 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View (Tapa Collection)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Rainbow Tower, Marina/Ocean)

  • 355 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Oceanfront (Rainbow Tower)

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Resort View (Tapa Collection)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bathtub Grab Bars, Resort View (Kalia Tower)

  • 301 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Resort View (Roll-In Shower)

  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Oceanfront (Bathtub)

  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner (Rainbow Tower)

  • 419 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View (Rainbow Tower, Marina/Ocean)

  • 704 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Tower (Diamond Head)

  • 462 sq ft
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Oceanfront (Ali'i Tower, Private check-in)

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Lagoon View (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Resort View (Tapa Collection, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Tower

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Honolulu

With a stay at Hilton Hawaiian Village Waikiki Beach Resort in Honolulu (Waikiki), you'll be a 2-minute drive from Ala Moana Center and 5 minutes from Honolulu Zoo. .This beach resort is 1.3 mi (2.1 km) from Waikiki Beach and 4.3 mi (7 km) from Diamond Head.

What's nearby

  • Ala Moana Center - 14 min walk - 0.8 miles
  • Waikiki Beach Walk - 14 min walk - 0.8 miles
  • Royal Hawaiian Center - 16 min walk - 0.9 miles
  • Honolulu Zoo - 5 min drive - 1.9 miles
  • Waikiki Beach - 10 min drive - 1.4 miles

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 29 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 30 min drive

Restaurants

  • ‪Duke Paoa Kahanamoku Lagoon - ‬4 min walk
  • ‪Tropics Bar & Grill - ‬4 min walk
  • ‪Tapa Bar - ‬4 min walk
  • ‪Goofy Cafe & Dine - ‬4 min walk
  • ‪Hilton - ‬4 min walk

About this property

Hilton Hawaiian Village Waikiki Beach Resort

Luxury resort on the beach, with 5 outdoor swimming pools
Hilton Hawaiian Village Waikiki Beach Resort offers 2860 accommodations with MP3 docking stations and DVD players. Rooms open to furnished lanais. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Honolulu resort provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 2860 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished lanais. Cable programming and MP3 docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a waterslide, and a sauna. Additional amenities at this resort include concierge services, gift shops/newsstands, and a hair salon.
Grab a bite at Rainbow Lanai, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Honolulu? This resort has 150000 square feet (13935 square meters) of space consisting of a conference center and 36 meeting rooms. Self parking (subject to charges) is available onsite.
Hilton Hawaiian Village Waikiki Beach Resort has 9 restaurants serving breakfast, lunch, and dinner.
Rainbow Lanai - This buffet restaurant is located on the beach and specializes in American cuisine. Open daily.
Rocky Japanese Teppan - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Fresco Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, Icelandic, Italian, Japanese, Khmer, Korean, Lao, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 69 per night; includes in/out privileges)
  • Valet parking on site (USD 79 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Fresco Italian Restaurant
  • Rainbow Lanai
  • Rocky Japanese Teppan

Things to do

  • 5 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • DVD player
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 36 meeting rooms
  • Business center
  • Conference center (150,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 35 floors
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 125.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 58.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 15.95 per night (rates may vary)
  • Self parking fee: USD 69 per night (in/out privileges)
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Tax ID - 30 09444998
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hawaiian Village Waikiki Beach
Hilton Hawaiian Village Waikiki Beach Resort
Hilton Village
Hilton Village Beach
Hilton Village Beach Resort
Hilton Village Resort
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort
Hilton Hawaiian Village Waikiki Beach Resort Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort Honolulu

Hilton Hawaiian Village Waikiki Beach Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3909 out of 7790 reviews" "
Rating 8 - Good. 1636 out of 7790 reviews" "
Rating 6 - Okay. 1019 out of 7790 reviews" "
Rating 4 - Poor. 572 out of 7790 reviews" "
Rating 2 - Terrible. 654 out of 7790 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Krishna

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff on strike. Hotel was filthy.
Stayed 3 nights in Oct 2024

2/10 Terrible

Ty

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

James H

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Lilian Noemi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff on strike. Zero customer service. They should have cancelled our reservation instead of making in us stay under terrible circumstances. We demand a refund
Stayed 4 nights in Sep 2024

8/10 Good

CHARLES A

Liked: Property conditions & facilities
Beautiful property. Beach was nice but the ocean floor was rocky. Probably best to wear aquatic shoes. We arrived the first day of the strike and didn’t get into our room until midnight. No guest services for 3 days. Bali’s and Tropical Grill was closed. Bali’s reopened our last night there. Our shuttle had to drop us s off at the Hilton Hawaiian bus terminal and we had to cart our luggage 10 minutes to the front desk. Check in took from 3pm to 9pm. Room was not available until midnight. We probably will not go back.
Stayed 8 nights in Sep 2024

2/10 Terrible

Rana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad and old
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very accessible with plenty of benches to sit and enjoy the scenery. A lot of shopping and dining options were great!
Stayed 7 nights in Aug 2024

4/10 Poor

Kathleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is outdated. We stayed in tapa tower which is supposed to be newly renovated but also felt outdated and old and dirty. They are a very busy big hotel so service was poor. We couldn’t even get in touch with guest services on the first night and was on hold for 1/2 hour and then hung up as no one was answering.
Stayed 4 nights in Aug 2024

2/10 Terrible

Dongkyu

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found mold in the unit that we were given. I had pictures of mold on the bathtub and shower head and shared it with the staff but the staff responded like it was not a big deal. They told us they had no more unit for the night when we first told them and told us they can talk with us. They lied. We refused to stay the night in that unit and asked them to see the manager. The manager was rude and asked us what we wanted like we were asking someone unreasonable. We told the manager we wanted a unit without mold and they found an available unit which they previously told us they didn’t have. The unit was the exact same besides being on a different floor. When we were taken to another unit, there was mold again! This is obviously a big problem for the hotel and they are not taking care of it. We were unable to shower that night and had to stay in the room with mold as it was very late and we had children with us. The room also had milk stains in the fridge and the overall cleanliness was absolutely disgusting. The staff is rude exception to one manager who was able to give us a refund for our stay which isn’t even a high standard. After staying there one night, we left immediately and found a new place to stay. I would not recommend this hotel to anyone. Hilton Hawaiian Village has actually had mold issues in the past where they had class action suit filed against them. This is an obvious issue that they have trouble with in their Ali’i tower. I would stay away.
Stayed 6 nights in Aug 2024

4/10 Poor

Mehmed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, but our experience was tainted by the dirty rooms, active construction, and poor service. We had to request a linen change several times before someone came to replace the brown stained sheets. We also paid for an upgrade since they do not show you which tower you are going to be in when booking online, but we were not informed that there was active construction going on the floor above us which would start early morning for our entire stay. Staff were hesitant to compensate us properly which resulted in us still paying extra for the upgrade. This property advertises as beach front and only shows pictures of the rainbow tower, but it has 8 towers so be sure to ask ahead of time where you are going to be placed if being close to the beach is important to you. Overall, would not stay again.
Stayed 5 nights in Aug 2024

6/10 Okay

larry

Traveled with family
Disliked: Property conditions & facilities
they didn’t tell us that they have closed their main restaurant the tropics. It is the best restaurant best price best value best view everything and they didn’t tell us till we got there that it was closed for remodeling. We would have never booked the trip to that hotel. They only have one other restaurant worth noting and it is Bali, very expensive food is average at best.
Stayed 6 nights in Aug 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Bradley J, Grand Junction

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit, very accommodating. Busy, be prepared. Very nice location, lots to do, relative easy access. They enjoyed the tourist much more then Maui.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is just something about this place that makes us want to go back.
Stayed 5 nights in Aug 2024

8/10 Good

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Bersabhe Mitiku

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything except parking
Stayed 3 nights in Aug 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Paulina

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall OK resort. It has everything you need and are looking for. The downside is the area. One side of the tower has graffiti and is near dirty streets. The food on the resort is overpriced, small portions and not good. We were better off driving out to restaurants outside the resort which is fine because we explore but if you’re looking for quick and convenient you may find it’s not worth what you’re paying for. Rooms are outdated also. Who still has shower curtains? Staff is very friendly and accommodating.
Stayed 5 nights in Aug 2024

8/10 Good

Brice P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Devendra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!!! Great staff and best beachfront !!
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has the most tranquil beaches for swimming in Waikiki. Food and live entertainment were great and the Friday noght fireworks are a bonus! Will definitely visit again!
Stayed 4 nights in Aug 2024

10/10 Excellent

yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Andrea Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I found property convince wonderful. The beach was just steps away. The suggested shuttle service was late for airport pickup. Next time i will take cab I loved my view. There were a large number of cost i was mot prepared for. Meals on the resort were costly but when i walk outside the resort prices for meal were more reasonable.
Stayed 6 nights in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was an amazing experience.. the hotel has everything that you need ..
Stayed 4 nights in Aug 2024

6/10 Okay

geordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way too many people
Alright, do not stay here if you want a quiet place to relax. Things NOT A RELAXING RESORT. We were there in low season and it was grossly over crowded. We walked down the street to check out some other hotels. Way more chill. If you are looking for chill STAY AWAY. I’ll never stay here again. Also leave the resort to eat. The prices are outrageous at the resort. Also just go to Maui.
Stayed 3 nights in Aug 2024