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Room type Options Nightly price Book
Presidential Suite
Room with view
2260 square feet
2 King Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Standard Twin Room
Room with view
398 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
Room with view
700 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Single Room
Room with view
269 square feet
1 Large Twin Bed
Room sleeps 1 guest
Select dates to see price
Standard Double Room
Room with view
398 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Astana hotel in Almaty District with a full-service spa and a health club

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Laundry facilities

A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan and 1.5 mi (2.5 km) from Otan Korgaushylar Monument.

Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and free minibar items. Plasma televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The ONE Hotel Astana features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The ONE Hotel Astana is a smoke-free property.

  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 44
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Russian

Parking

Free self parking

Room Amenities

The ONE Hotel Astana offers 44 air-conditioned accommodations with free minibar items and minibars. Plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Iron/ironing board (on request)
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Plasma TV
  • TV size measurement: inch
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

The ONE Hotel Astana has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 6000 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

One child stays free

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 2

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

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We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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