Located in Astana (Almaty District), Oasis Inn is within a 5-minute drive of Schoolchildren's Palace and Hazret Sultan Mosque. .This hotel is 1.5 mi (2.4 km) from Palace of Independence and 1.6 mi (2.6 km) from The US Embassy and the Consulate in Kazakhstan.
What's nearby
Hazret Sultan Mosque - 3 min drive
The US Embassy and the Consulate in Kazakhstan - 3 min drive
Palace of Independence - 4 min drive
Bayterek Tower - 6 min drive
Astana Arena - 11 min drive
Getting around
Astana Railway Station - 28 min drive
Astana (NQZ-Nursultan Nazarbayev Intl.) - 35 min drive
Restaurants
Starbucks - 19 min walk
Додо Пицца - 15 min walk
Astana Skate Cafe - 2 min drive
Туран - 6 min walk
Prime Grill Astana - 17 min walk
About this property
Oasis Inn
Astana hotel in Almaty District with free breakfast and a 24-hour front desk
Oasis Inn offers 57 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Make yourself at home in one of the 57 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at 35, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A train station pick-up service is available for a surcharge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
35 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
24-hour room service is available.
Languages
English, German, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Train station pick-up shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:00 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
35
Family friendly
In-room refrigerator
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Conference center
Accessibility
Elevator
More
1 building
Built in 2010
Smoke-free property
Room amenities
Bedroom
Down comforter
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Towels provided
Entertainment
TV with premium channels
Food and drink
24-hour room service
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Free daily newspapers
Heating
Laptop-compatible safe
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18
Check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: KZT 3000 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Rollaway beds are available for an additional fee
A fee will be charged for use of certain facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Oasis Astana
Oasis Inn Astana
Oasis Inn Hotel
Oasis Inn Nur-Sultan
Oasis Inn Hotel Nur-Sultan
Oasis Inn Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 13 reviews" "
10 - Excellent
2
Rating 8 - Good. 7 out of 13 reviews" "
8 - Good
7
Rating 6 - Okay. 3 out of 13 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 13 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 13 reviews" "
2 - Terrible
1
8.6/10
Cleanliness
8.0/10
Staff & service
8.2/10
Property conditions & facilities
Reviews
6/10 Okay
Zarema
Nov 13, 2015
Liked: Cleanliness
Disliked: Staff & service
Ok for 1-2 days
Good location, but was a bit disappointed with the service (the fridge was not working, WI-FI was not working, they never rough me a new piece of soap and the breakfast looked like it was there for days.... pretty disgusting)
The stuff tried to be as helpful as they could though.
This is the second time we stay at this hotel and both times we have been very pleased.
A note on transportation: Watch out for guys at the airport trying to sell Taxi service. They will want as much as $60 to take you to the hotel. If you call the hotel when you get there or before hand, then you can get shuttle service for about $17 (3000 Tenge).
If you just want to use a cab: Right outside the airport are taxis that are labeled as such. Stay with those. Right as you walk out of baggage claim a lot of people will offer taxi service and lie that they are official taxis. Then, when you get to the car it turns out its not a cab but a private vehicle. The real taxi drivers wait outside with their cars.
Verified traveler
6/10 Okay
Verified traveler
Nov 7, 2013
Liked: Cleanliness, staff & service
Budget hotel with excellent service
I booked a budget single room at a good 'Astana' price, and the room met expectations - fridge not working, no tea making facilities, one pillow, heating on high.
The room was very clean and the desk with powerpoint next to it very acceptable. Linen of good quality and clean. Bathroom accessories appropriate.
The staff are very helpful and obliging. They will meet you at the airport and do the shuttle back again (at 2 different prices).
The breakfast was better than would be expected at a budget hotel.
This is a great tourist class hotel. I stayed in another hotel in Astana earlier on my trip that had more "stars" but the Oasis was much better in terms of quality, cleanliness, and comfort. The only knock on it is that it is a bit away from the attractions and business venues, but if you don't mind taking a taxi it's a great option for business travelers.
Very poor experience.
Bedroom is very small.
Beds are hard as if sleeping on the floor.
No toilet paper !
No safe
No mini bar (althoutgh the staff was asking if I took something from the mini-bar ; which would have been difficult considering it was empty) !
No remote control for the ventilation system.
Have been waken up by the staff at 7 AM to ask me to give back the iron that I was borrowing at 1 AM !!
No cleaning during the week-end.
No hot water for a while.
Breakfast is disgusting. Coffee : instant powder to mix by yourself.
Awful service. No way to return there !
JO
8/10 Good
Terry, Hong Kong
Aug 4, 2011
Liked: Staff & service
Modest hotel with exceptional staff in the heart of Astana
I stayed at the Oasis for two nights on business. The rooms are large and rambling, but dark and reminiscent of that unique style that Soviet architecture contributed to ... concrete! However, the enthusiasm and dedication of the staff more than make up for style. Two staff even accompanied me to the nearby mini-market to help negotiate purchases in Russian. Great experience overall!
Great hotel and very helpful and nice staff. Room was a good sized and there is no noise from the street. Location is good, only few minutes to the Baiterek tower/business centre by bus.