Compare Cheap Hotels in Nový Jáchymov

"I recently stayed at your property, which I have visited before and always enjoyed. Unfortunately, during my most recent visit, I encountered an issue with the staff that I feel needs to be brought to your attention. Upon discovering a bad smell coming from the toilet in my room, I, along with two other guests, reported the issue to the receptionist. Unfortunately, rather than addressing the problem, the receptionist dismissed our concerns and attempted to convince the three of us that there was no smell and the only solution she found to the problem was to sent a cleaner to spray some freshener. Although we were offered a new room, her dismissive behavior led us to stay in the original room with all the disgusting smell. The windows were open all night. I truly appreciate the quality of your property and hope that this feedback helps in improving the guest experience."

"It was great,only thing we didn't like was the aircon.Heater will be better in Winter. Got a free voucher in restaurant and chose to have a dessert,also allowed to take it to the room.Really great customer service.My daughter liked the channels in TV. Would stay there again definitely."

"Everything greaf"

" Dry good service. Beds were incredibly comfortable."

"Staff were very helpful."

"The foyer was exceptional. Grill and bar was so nice . A tasty pork tenderloin. The bar worker look so proud to be working there . There back was straight when serving food . Like they were proud of the food they were serving , so they should be , food is amazing . Very friendly receptionists. The rooms were standand . Plug in the bath was broken so i couldnt have a lovely bath .room 226 . The breakfast in the morning was amazing . I was going up for seconds and thirds . Improve the rooms and the hotel will be perfect 10 stars .would i stay here again ?? Yes i would . There eggs in the morning . I has six. Ham and cheese coleslaw so nice "