Horrible from start to finish. The car park was full, and several of the vehicles were commercial vans, so I had to park on a back road nearby. Pretty annoying, when my one search filter had been ‘parking’. The first floor lobby smelled like a toilet, and not been hoovered for some time. My room smelled disgusting - like an old suit overdue for a dry-clean. The carpet hadn’t been well-hoovered and there were crumbs on the desk. one bedside lamp was broken and the light socket covered with black insulating tape. The kettle was so filthy I asked for a clean one. The receptionist looked baffled at first, but eventually brought me a clean one. There was mould all round the bathroom window. No blind on it - just a scrappy net curtain - and it gave out onto the main road, so I could easily see the shapes of cars etc passing. The lack of a proper blind on the almost floor-to-ceiling window meant I had no privacy and had to wash and use the loo (right next to the window) in the dark. The traffic noise was excessive, and there were people talking loudly in the corridors until midnight. There was Intrusively loud pop music playing in the restaurant at dinner and breakfast. Many of the staff smelled of cigarette smoke. Overall, so unpleasant I checked out the next day, even though I was told I wouldn’t be refunded the second night because I had paid in advance.