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Vanila Hotel & Spa

4.0 star property

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Photo gallery for Vanila Hotel & Spa

2 outdoor pools, pool umbrellas, sun loungers
Property grounds
Hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Garden
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
BP 325, Nosy Be, 207
  • Mont Passot
    ‪19 min drive‬
  • Lemuria Land Park
    ‪24 min drive‬
  • Madirokely Beach
    ‪50 min drive‬
  • Nossi-Be (NOS-Fascene)
    ‪51 min drive‬

Room options

View all photos for Standard Double or Twin Room, Garden Area

1 bedroom, minibar, in-room safe, individually decorated

Standard Double or Twin Room, Garden Area

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking, Ocean View

View from room

Standard Double or Twin Room, 1 Bedroom, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use, 1 Bedroom, Non Smoking, Ocean View

Standard Double Room Single Use, 1 Bedroom, Non Smoking, Ocean View | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room Single Use, 1 Bedroom, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Nosy Be

With a stay at Vanila Hotel & Spa in Nosy Be, you'll be on the beach, and 6.5 mi (10.5 km) from Madirokely Beach and 8.6 mi (13.9 km) from Mont Passot. .This beach hotel is 11.2 mi (18 km) from Sacred Tree of Mahatsinjo and 13.9 mi (22.4 km) from Lokobe National Park.

What's nearby

  • Mont Passot - 19 min drive - 8.7 miles
  • Sacred Tree of Mahatsinjo - 22 min drive - 11.2 miles
  • Lemuria Land Park - 24 min drive - 12.4 miles
  • Natural Reserve of Lokobe - 34 min drive - 14.1 miles
  • Madirokely Beach - 50 min drive - 6.6 miles

Getting around

  • Nossi-Be (NOS-Fascene) - 51 min drive

Restaurants

  • ‪Pily Pily - ‬12 min drive
  • ‪Ba Tu Moch - ‬12 min drive
  • ‪Sambatra Beach - ‬2 min walk
  • ‪Vanila Hotel & Spa - ‬1 min walk
  • ‪Le Karibo - ‬12 min drive

About this property

Vanila Hotel & Spa

Family-friendly hotel on the beach, with 2 outdoor pools
Vanila Hotel & Spa offers 56 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Additionally, rooms include complimentary toiletries and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
2 outdoor swimming pools are on site along with a children's pool.

Children under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vanila Spa has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 56 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and bicycles to rent. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy a meal at Le Fanjava or snacks in the 2 coffee shops/cafes. The hotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Nosy Be? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Le Fanjava - Onsite buffet restaurant.
Infinity Lounge - Onsite cocktail bar. Open 24 hours. Open daily.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Infinity Lounge
  • Le Fanjava

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Library
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (861 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.06 per person, per night. This tax does not apply to children under 15 years of age.
  • Resort fee: EUR 2.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per person (roundtrip)
  • Airport shuttle fee per child: EUR 15 (roundtrip), (from 3 to 11 years old)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 3 years old are not allowed in the swimming pool without adult supervision
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Vanila Hotel
Vanila Hotel Nosy Be
Vanila Nosy Be
Vanila Hotel & Spa Madagascar/Nosy Be
Vanila Hotel And Spa
Vanila Hotel & Spa Madagascar/Nosy Be
Vanila Hotel Nosy Be
Vanila Hotel Spa
Vanila Hotel Spa
Vanila Hotel & Spa Hotel
Vanila Hotel & Spa Nosy Be
Vanila Hotel & Spa Hotel Nosy Be

Vanila Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 48 reviews
Rating 8 - Good. 26 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

BC, Indiana, USA

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The good: The lady at the front desk was very nice Needs improvement: Room and property were run down and a bit dirty, air conditioner was not powerful enough to actually cool the room, all four pools were green with algae, food was quite bad and there were few dining options (no room service, very limited ability to eat outside of the buffet)
Stayed 3 nights in Dec 2019

2/10 Terrible

Alessandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel to stay
Stayed 7 nights in Jun 2019

8/10 Good

Tim, UK

Liked: Cleanliness, staff & service
Good place to relax. Room generally comfortable, but noise of shower / flushing toilet from adjacent rooms. Beautiful & well maintained gardens.
Stayed 6 nights in Nov 2018

8/10 Good

Luca, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, the only negative point was the food, not very good, eatable.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Friendly staff. But restaurant staff not efficient. Incredible spa massage. Happy to recommend for overall experience
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The staff was friendly and courteous. A very relaxing atmosphere.
Stayed 3 nights in May 2018

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable - nice hotel - but restaurant average
Nice hotel, very comfortable and clean. Beach is reasonable, but not excellent. Upgraded room on arrival which was lovely. Negatives : the food was great, but lacking in choice. 2 out of the 4 white wines were unavailable, as were other simple ingredients which were on the menu: i.e. vanilla ice cream! The service in the restaurant was inattentive. Everything was quite pricey in comparison to the rest of Madagascar (and indeed Nosy Be)
Stayed 2 nights in Dec 2017

8/10 Good

Kristy, Maryland

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room - nice hotel
The rooms are the best thing about this place! Very large with huge balconies with drying racks and a large bathroom. Lovely decorations. The spa is also quite nice and the landscaping well done. Don't eat at the restaurant. Some staff in the bar are surly and the orders and bills were always wrong. They try, but for the price it is not worth it. There is a cute beach-front café less than five minutes walk down the beach (next to Sakalava Dive) that has good, inexpensive food and a big menu (though service is also slow). Hotel is good for breakfast though. The desk staff were always pleasant and helpful. There is a well-stocked gift shop and a tours desk where it is easy to book excursions for the next day or later in the week. They have two pools, but chairs in the shade are limited.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was too small. That was the main problem. Room service and food was good. Service was good. Everything is very clean,

4/10 Poor

David Winters, Geneva Switzerland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obstructed Ocean View
Perfect location, gorgeous setting. The hotel itself needs a major upgrade (i.e. decaying wood around the pool area; cheap, unattractive room decor). Looking shabby with the years. The personnel were friendly enough but we felt we were being fleeced at every encounter & transaction. So-called room-with-an-ocean-view had a ceiling overhang that obstructed half of the view. Restaurant menu was sparse, food quality mediocre and quality to price severely lacking. We were very disappointed overall with the experience. We would not go back to this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, an oasis in the village of nosy be
The staff where excellent, food ok. The setting is beautiful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

krisek, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible and lovely attention to detail
I found the hotel's decor very attractive. The dark lacquered wood on the main hotel walkway, kept up immaculate created a luxurious feel. The room was a good size, it was spotless and the terrace overlooking the ocean was superb. The decorations in the room and the main lobby were outstanding. The toiletries in the bathroom however, were inadequate and did not correspond to the status of the hotel as a spa. I could not use them. The personnel overall were friendly and attentive. The restaurant was very good, too.

10/10 Excellent

Yoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our ocean suite room was located in front of the beach, so we could enjoy our morning walk & watch sunset in the evening. We also enjoyed some excursion tours booked through the tour desk. Quality of the buffet foods were nice, but it would be even better if there's an option of a la carte menu as we ended up to be tired of buffet dinner. All the staffs were very friendly and we had a great time on New Year's Eve. Overall, we were very happy to stay at Vanila Hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Quality Resort great for Families
The rooms were clean and the service was friendly. The restaurant also offered a more private alternative to the buffet and served great food. The hotel was very well maintained with a beautiful garden and several sparkling swimming pools. There is an onsite travel provider for easy arranging of excursions around the island. If you like quiet resorts then you will probably be quite happy here. The only drawback was the wifi access which was relatively expensive and needed to be repurchased every 20 MB.

8/10 Good

Viv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Lodge With Lovely Gardens
Hotel is situated about 45 mins from airport, 20 mins from Hellville. Not really much else nearby but its a nice hideaway with clean and comfortable rooms ... we stayed in the most basic class of huts which were comfortable but not luxurious. Main pool is small and right in front of the dining room which is odd, but there are other options in the lovely gardens at the edge of the property. Also a nice bar/cafe near these. Food was good, catering manager very enthusiastic and informative.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great garden, excellent hotel
Great location, lovely garden and excellent food. Would recommend highly

8/10 Good

William

Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Quand nous sommes arrivés, il n'y avais pas ma réservation ! on nous a mis dans une chambre. Et l'en demain ils ont retrouvés ma réservation dans les spam !... pour conclure, j'ai pas eu la chambre que j'ai réservé. ils mettent des prix dans un livret et après il enlève les tarifs et nous factures sur un autre tarif... Je ne conseillerais pas cette hotel à mes amis ce qui est déjà fait !
Stayed 9 nights in Dec 2019

10/10 Excellent

NATHALIE, andresy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un séjour calme et typique
Séjour parfait, typique malgache !
Stayed 10 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Apr 2019

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Le Vanila Hôtel & spa est exactement comme présenté sur le site d’Expedia. Nous avons apprécié la qualité de l’acceuil dés notre arrivée et le personnel à notre disposition pour de très bons conseils. Les excursions proposées nous permettent de vraiment découvrir l’ile de Nosy Be et les îles paradisiaques environnantes avec un très bon rapport qualité/prix D’autre part, on se sent en sécurité la nuit dans cet hôtel en bord de plage ou le personnel de sécurité y est présent en permanence Côté restauration, on dira qu’au bout de 5 jours il faut obligatoirement passé au menu du jour Le menu à la carte étant vite parcouru.
Stayed 4 nights in Apr 2019

10/10 Excellent

Pascal, Reunion

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le ménage comme l'entretien des extérieurs est impeccable.
Stayed 7 nights in Feb 2019

2/10 Terrible

Rinah

Disliked: Cleanliness, staff & service
Nie wieder , gehen respektlos mit den Kunden um
Ich war mit meiner Familie in diesem Hotel. Die service war unmöglich ,wegen Handtücher macht die Leiterin uns an und besteht drauf dass wir unsere Koffer aufmachen soll. War respeklos ,am Ende nichts gefunden und ohne sich zu entschuldigen. Nur wieder in diesem Hotel
Stayed 2 nights in Nov 2018