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The White Pheasant

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The White Pheasant

Exterior
Classic Double Room, Ensuite, Courtyard View
Lobby
Lobby
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Lenwade House Drive, Norwich, England, NR9 5QP
  • ROARR! Dinosaur Park
    5 min drive
  • Norfolk Showground
    12 min drive
  • University of East Anglia
    15 min drive
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

View all photos for Classic Twin Room, Ensuite

Classic Twin Room, Ensuite

Classic Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible, Ensuite

Twin Room, Accessible, Ensuite

Twin Room, Accessible, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Classic Suite, Ensuite

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Classic Double Room, Ensuite, Courtyard View

Classic Double Room, Ensuite, Courtyard View

Classic Double Room, Ensuite, Courtyard View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Norwich

When you stay at The White Pheasant in Norwich, you'll be within a 10-minute drive of Whitwell and Reepham Station and ROARR! Dinosaur Park. .This guesthouse is 3.6 mi (5.8 km) from Hampton's Home and Garden and 4.3 mi (6.9 km) from Top Dog Paintball Ltd.
View more Guest Houses in NorwichOpens in a new window

What's nearby

  • ROARR! Dinosaur Park - 5 min drive - 1.6 miles
  • Norfolk Showground - 12 min drive - 7.7 miles
  • University of East Anglia - 15 min drive - 11.3 miles
  • Norfolk & Norwich University Hospital NHS Foundation Trust - 17 min drive - 11.8 miles
  • Norwich Cathedral - 20 min drive - 12.4 miles

Getting around

  • Salhouse Station - 18 min drive
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Copper Beech - ‬12 min drive
  • ‪Darby's Freehouse - ‬9 min drive
  • ‪Tabnabs - ‬12 min drive
  • ‪The Queens Head - ‬10 min drive
  • ‪Dee Dees Family Cafe - ‬15 min drive

About this property

The White Pheasant

Guesthouse in Norwich with free parking
The White Pheasant offers 18 accommodations. Housekeeping is provided daily.
Make yourself at home in one of the 18 guestrooms.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Featured amenities include complimentary wired internet access, a computer station, and luggage storage. Event facilities at this guesthouse consist of conference space and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The White Pheasant Norwich
The White Pheasant Guesthouse
The White Pheasant Guesthouse Norwich
Great Witchingham B B at The White Pheasant

The White Pheasant Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 127 reviews" "
Rating 8 - Good. 40 out of 127 reviews" "
Rating 6 - Okay. 15 out of 127 reviews" "
Rating 4 - Poor. 4 out of 127 reviews" "
Rating 2 - Terrible. 6 out of 127 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Lovely and peaceful. Excellent service.
Lovely, peaceful location and character building. Dog friendly. Wonderful staff and evening meal was delicious, very generous portions. Room was comfortable but needs some updating, some grubby marks but you could see they were working on refreshing the place. Overall, service was excellent and could not be faulted.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Liked: Amenities
Disliked: Property conditions & facilities
Positives: - we were able to bring our dog. Great area, very scenic for dog walking. Easy to get in and out of property. Seemingly very popular as many cars in the car park. Room cleaned, I.e, vacuuming, towel change and topping up tea making. Negatives:- Such a lovely building in a state of disrepair. Outside wooden window frames , paint badly flaking and rot starting. In the room, again the wooden window frames, paint flaking badly and covered in mould. The bathroom had mould growing on the ceiling and on the tile grout. The tiles were in need of replacement. The lower mirror had blotches on the glass. The toilet seat had hairs on it, looked like pubic hairs, otherwise the toilet and basin were clean. On entering the bathroom, it smelt unsavoury, on further investigation, I realised the smell was coming up through the drains. I noticed this smell by the reception area too. The smell was not constant. With regard to the mould in the bathroom, this could be remedied by the extractor fan being allowed to run much longer or preferably a new stronger fan. The television did not work either, had sound, but the picture was very pale and could not be seen. Tried to use adjustment but they made no difference. Problems reported to lady bar staff, lovely lady who wanted to be helpful but unable to help by allocating another room but hotel was full.
Stayed 2 nights in Aug 2024

8/10 Good

Lynne

Traveled with partner
This was a lovely Tudor style property in spacious grounds with very comfortable rooms. The cistern and extractor fan in the bathroom needs looking at; otherwise excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Discovery
Dining outside on a gorgeous terrace with a beautiful ‘tropical’ view. Plentiful tea-tray in the room. Super service with plenty of humour. One of the nicest places we’ve stayed in, very good value and doing what it says ‘on the tin’. A great find.
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Stayed 3 nights in Jul 2024

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are excellent, and will definitely call again. My only annoyance is with Expedia as when I looked for a room in Norwich centre it said this is by the cathedral, turned out to be12 miles from centre. Again excellent place and staff.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Would book again if in the area.
Comfy bed, clean, hot shower and good food. The service was excellent. The new owners have a task on their hands to renovate a very old character building. Our waitress said "it's a family business, they have a plan to get the business in better shape, like using meat from their farm in the meals. That's why I like working here."
Stayed 2 nights in Jul 2024

8/10 Good

Betty Lynne

Stayed 1 night in Jul 2024

8/10 Good

Valerie

Friendly and helpful staff. Good choice of breakfast. Would recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Stayed 4 nights in Jul 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with king size bed. The bathroom was lovely and plenty of towels. There was plenty of coffee and milk. Lovely and quiet with. The outside there was a pond and plenty to walk around.
Stayed 2 nights in Jul 2024

8/10 Good

Helen, Epsom

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Freezing
Our stay was ok, beds comfy and hotel room quiet. However, the hotel was freezing cold throughout. Our room was stone cold and we had to keep the heating on all night. The heated towel rail in the bathroom didnt work and we werent able to get any hot water in the sink. The bathroom light was linked to an extractor fan which was reduculously noisy and stated on for ages after use. We didnt bother with a shower we just wanted to get in the car to warm up. Breakfast was nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Stayed 1 night in Dec 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Lovely approach, setting and building. Lovely and clean , bed comfortable . Unfortunately couldn’t comment on the restaurant as not open evening or morning as no chef available, although an offer was given to deliver drinks to the room if required . No heating in the bathroom .
Stayed 1 night in Nov 2023

10/10 Excellent

Nicola

Stayed 1 night in Nov 2023

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience EVER!
Worst place I’ve ever been too. Booked a Family room for 2 adults and 2 children. Reception gentleman started to tell us that we had to pay a laundry charge for the kids bunk bed - £15 for each bed (£30 in total). Then another £15 for the dog (fair enough) but this was not clear either. I went and complained to the lady at the bar and another gentleman turned up who looked like the chef (believe it was the owner). Rude. He tried to argue the charges but I wasn’t having it until he threw a tantrum and flipped the laptop at his employee and said “take it off the bill I can’t be arsed” and stormed off. Tried to claim Premier Inn do the same LOL. We originally intended to have dinner, drinks and breakfast at the Hotel but considering he appears to be the chef I no longer had trust he wouldn’t do something to our food. I was also concerned about my car. Ruined our evening. Reception gentleman told us it was the owners partners birthday also… the music didn’t stop until 2am. Says it all!
Stayed 1 night in Oct 2023

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
The whole property needs a complete overhaul. It is very tired and could be a beautiful hotel with some repairs and modernisation. It is in a lovely setting but the grounds are overgrown and uncared for. A very small staff, and no one on reception on arrival, had to call someone from the kitchen to check in! The meals were adequate but not very high standard, I found a hair in my mushrooms. I think the 3 star rating needs investigation, it really is not worth 1star!!
Stayed 1 night in Oct 2023

4/10 Poor

Rod

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Obviously a huge refurbishing project
The first impression was so disappointing. The reception was unoccupied gloomy and dark,and m we had to roam hotel to find somebody through lenghty soulless meandering corridors. We reached our allocated room, strong odour of bleach , it was clean and modernised Needed a drink, visited the bar , little or no atmosphere, the 2 girls serving were really nice, but there was an uneasy atmosphere. Understand its a huge project in progress , but felt really uncomfortsble. Fortunately our orginal choice called out of the blue with a cancellation, so as we had fully paid up in advance we therefore cancelled our booking moved out and had paid for a room we didnt use
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service
The room was clesn and comfortable, housekeeping staff were very helpful especially helpful with my wife who was a bit off colour. The general quslity of catering was better than our last. Our last day breakfadt was goid however consistency needs to be maintained. Front of house staff work very hard, especially Nial, & Jenny. As a former auditor i would suggest a visit by a snag fixer and this place would be cracking. Small changes, massive differences.
Stayed 3 nights in Sep 2023

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness
A good value for money Hotel, slightly dated, but room was large and bed very comfortable. So for the money was a very good option. Breakfast was good with good options, and reasonable value, staff in the restaurant were very good. On the negative side the bar was closed, and the only time we saw anybody on reception was when we checked in.
Stayed 1 night in Sep 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023