Wensum Guest House

3.0 star property

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January 2025

Photo gallery for Wensum Guest House

Hypo-allergenic bedding, desk, iron/ironing board
Front of property
Lobby lounge
Dining
Family Quadruple Room (Large) | Bathroom shower

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
225 Dereham Road, Norwich, England, NR2 3TF
  • Inspire Hands-On Science Centre
    17 min walk
  • Norwich Theatre Royal
    20 min walk
  • The Forum
    3 min drive
  • Norwich (NWI-Norwich Intl.)
    12 min drive

Room options

Family Quadruple Room (Large)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Norwich

A stay at Wensum Guest House places you in the heart of Norwich, within a 15-minute walk of Norfolk Broads and Norwich Medieval Churches. .This guesthouse is 0.6 mi (1 km) from The Plantation Garden and 0.8 mi (1.3 km) from St John the Baptist Cathedral.

What's nearby

  • Norwich Theatre Royal - 20 min walk - 1.1 miles
  • Market Place - 3 min drive - 1.2 miles
  • University of East Anglia - 3 min drive - 1.5 miles
  • Norwich Cathedral - 4 min drive - 1.5 miles
  • Norwich Castle - 6 min drive - 2.4 miles

Getting around

  • Norwich Station - 9 min drive
  • Norwich (NWI-Norwich Intl.) - 12 min drive

Restaurants

  • ‪The Chip Shop - ‬5 min walk
  • ‪The Reindeer - ‬10 min walk
  • ‪Dyrrah Cafe - ‬10 min walk
  • ‪The Black Horse - ‬10 min walk
  • ‪The Fat Cat - ‬4 min walk

About this property

Wensum Guest House

Guesthouse with free parking, near Norfolk Broads
Wensum Guest House offers 18 accommodations with coffee/tea makers and hair dryers. Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 18 guestrooms featuring Smart televisions. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Continental breakfasts are served on weekdays from 7:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 5 for adults and GBP 5 for children

Things to do

  • Library

Family friendly

  • Free crib

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

Property is also known as

Wensum Guest House
Wensum Guest House Norwich
Wensum Guest House Guesthouse Norwich
Wensum Guest House Guesthouse
Wensum Guest House Norwich
Wensum Guest House Guesthouse
Wensum Guest House Guesthouse Norwich

Wensum Guest House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 337 reviews" "
Rating 8 - Good. 145 out of 337 reviews" "
Rating 6 - Okay. 35 out of 337 reviews" "
Rating 4 - Poor. 7 out of 337 reviews" "
Rating 2 - Terrible. 4 out of 337 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Andy, UK

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went out of business but Expedia didn't let me know this. Had to book somewhere else at the last second for a vastly inflated price.
Stayed 1 night in Feb 2020

6/10 Okay

T

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Why is there no at least access to microwave for two adults to use?
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
No key to enter the rental so had to wait around, despite phoning beforehand. No heating in our room.
Stayed 2 nights in Dec 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Cant fault anything. The man on reception was very customer focused and helpful. He went out of his way to help.The photos do not do the room justice. Very clean, spacious and comfortable. Would highly recommend
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Two things could be improved: - the possibility of opening windows at night - a better, stronger flow of water in the shower.
Stayed 1 night in Oct 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Since my last visit they have updated the decor in the room we were in, the continental breakfast was exactly what I needed and for a cooked breakfast we were directed to a very good place. Easy parking and caring service. Our shower was not behaving and the hotel sorted the situation in the best way it could very efficiently.
Stayed 3 nights in Oct 2019

10/10 Excellent

Marcus

Stayed 1 night in Oct 2019

10/10 Excellent

⁶Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clean room, nice service, everything we needed for our 1 night dtay
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 15 to 20 minutes walk from city centre. Has a good size car park. Staff are friendly and helpful although at breakfast it would have been useful to have more than one on duty as they were having to deal with breakfast guests as well as those checking out.
Stayed 5 nights in Sep 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady in charge was really helpful, after I turned up on the day I booked and at the wrong time.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location 10 mins walk from city centre, off road parking. Room a bit small but comfortable.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Bright and clean. Strange way of charging for breakfasts though!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Have stayed here a few times. Carpets replaced, look very smart, but no cooked breakfasts available any more, which is a shame.
Stayed 1 night in Aug 2019

6/10 Okay

Nigel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for us
We where stood ringing the bell after 4 pm the check in time in bike gear melting my wife carried some stuff up to the room once in the room receptionist said can i help with your bags !!!! paid for breakfast has we had done before only then to see a notice its continental only pleased we didnt pay for that kids running riot and screaming dont get us wrong no problem for us kiddies having fun but not if you had eanted a lie in
Stayed 1 night in Aug 2019

8/10 Good

cristina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house, very pleasant service and super clean. A few minor issues we noted will surely get fixed in no time. Only real issue for me was the lack of BREWED coffee at breakfast, only instant stuff - I know Norwich is not London, but it is 2019 and coffee houses have been a real success since the 1990s! Herbal tea sachets in the room would also improve things.
Stayed 1 night in Aug 2019

8/10 Good

Janine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean & friendly. City is only a short walk away
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all. Helpful & polite staff Good info on local area
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Room 20 is no more than a cupboard with a small roof light, with no other windows it was very claustrophobic and would be an issue if you suffered from claustrophobia. The en-suite needed maintenance with the extraction not working and a dripping tap. Also fire doors are wedge open which clearly is illegal and a safety issue. Cannot see how this property has a four star rating.
Stayed 2 nights in Aug 2019

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review from a regular user
I am a regular user of this lovely guest house, having my daughter studying at the UEA, nearby. This was pre-planned stay, which turned out to be the UKs second hottest day on record!!! When calling to request a cool room (health reasons), I was quite surprised to find that the guest house's management had changed hands! I needn't have worried, however, as the new lady manager, went the extra mile, in providing me with a cool room, a fan and a jug of cold water, plus extra milk to keep me hydrated and cool. She was pleasant and efficient. The guest house, is of good standard for its budget price, hence being a regular user, who knows what she is getting. The breakfast, however, (£5 per head) is no longer a cooked breakfast, but a continental one. As a seasoned traveller, this is in keeping with other similar establishments, who have made similar changes. All in all, as usual, a pleasant and comfortable stsy
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Peter

Stayed 1 night in Jun 2019