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Best Western Plus Oaklands Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Oaklands Hotel

Lunch and dinner served, garden views
Terrace/patio
Indoor wedding
Economy Double Room | Premium bedding, individually decorated, individually furnished
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH
  • Carrow Road
    3 min drive
  • Norwich Riverside Walk
    5 min drive
  • Norwich Cathedral
    6 min drive
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, individually decorated, individually furnished

Standard Room, 1 Twin Bed, Non Smoking

  • 12 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking

  • 17 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, individually decorated, individually furnished

Family Room, Multiple Beds, Non Smoking

  • 15 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed, Non Smoking

Superior Suite, 1 Double Bed, Non Smoking | Premium bedding, individually decorated, individually furnished

Superior Suite, 1 Double Bed, Non Smoking

  • 25 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, individually decorated, individually furnished

Standard Room, 2 Twin Beds, Non Smoking

  • 15 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, individually decorated, individually furnished

Family Room, Multiple Beds, Non Smoking

  • 15 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking

  • 15 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

Premium bedding, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Annex Building

  • 15 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

Premium bedding, individually decorated, individually furnished

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • 12 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Norwich

When you stay at Best Western Plus Oaklands Hotel in Norwich, you'll be in the business district, just steps from Norfolk Broads and a 1-minute drive from Whitlingham Country Park. .This hotel is 1.1 mi (1.8 km) from Woodrow Pilling Park and 1.2 mi (2 km) from Lion Wood.

What's nearby

  • Carrow Road - 3 min drive - 1.6 miles
  • Norwich Cathedral - 6 min drive - 2.7 miles
  • Norwich Castle - 7 min drive - 2.6 miles
  • Norwich Theatre Royal - 7 min drive - 3.3 miles
  • Market Place - 8 min drive - 3.5 miles

Getting around

  • Norwich Station - 9 min drive
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪The Cottage - ‬3 min drive
  • ‪Cafe 193 - ‬3 min drive
  • ‪The Fat Cat & Canary - ‬2 min drive
  • ‪Fieldfare - ‬3 min drive
  • ‪Coach & Horses - ‬3 min drive

About this property

Best Western Plus Oaklands Hotel

Hotel with free parking, steps from Norfolk Broads
Best Western Plus Oaklands Hotel offers 47 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 47 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, tour/ticket assistance, and a picnic area.
Grab a bite to eat at the Oak Bar, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Oak Bar - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Oak Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1920
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Oaklands Court
Oaklands Court Norwich
Oaklands Hotel & Court
Oaklands Hotel & Court Norwich
Oaklands Hotel Court Norwich
Best Western Plus Oaklands Hotel Norwich
Best Western Plus Oaklands Norwich
Best Western Plus Oaklands
Oaklands Hotel Court
Oaklands Hotel Norwich
Best Western Plus Oaklands Hotel Hotel
Best Western Plus Oaklands Hotel Norwich
Best Western Plus Oaklands Hotel Hotel Norwich

Best Western Plus Oaklands Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 162 out of 581 reviews" "
Rating 8 - Good. 232 out of 581 reviews" "
Rating 6 - Okay. 108 out of 581 reviews" "
Rating 4 - Poor. 51 out of 581 reviews" "
Rating 2 - Terrible. 28 out of 581 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel itself was great,receptionist was lovely and friendly,let us borrow an iron with no fuss at all.Breakfast was fantastic,very nice indeed,have to order off a menu,not buffet.I wasnt aware this was a wessing venue,if you are staying in the suites mayne pre check and see if theres a wedding on as marquee is right next to the suites,very noisy till gone midnight,we was made aware but only when signing in.Smoking area was right under our window so couldnt have windows open and it was warm as no air con.Suite itself was nice and big with kettle and sink,tv didnt work at all and couldnt connect it to internet to play netflix or anything.Only stayed 1 night so good overall.
Stayed 1 night in Aug 2024

10/10 Excellent

KO

Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double bed was small especially considering size of room - 1 of us ended up sleeping on the settee. Also noise from kitchen ducting. Staff very good. Breakfast ok but would have been nice to have cereals as well as cooked breakfast not just either or.
Stayed 1 night in Aug 2024

8/10 Good

Jean

Stayed 2 nights in Aug 2024

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, room comfort
Looking a little tired in places but overall stay was ok
Stayed 2 nights in Aug 2024

6/10 Okay

russell

Business traveler
Disliked: Staff & service
I had to wait over 45 min for a cooked breakfast very slow and not good
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Stayed 1 night in Aug 2024

8/10 Good

Don

Review aug 24
Food good staff good beds uncomfortable no air con in room just small fan nice surroundings
Stayed 1 night in Aug 2024

10/10 Excellent

YAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

K.MILLWARD

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great Staff, accommodation in need of work
The staff were amazing and very responsive. Food was excellent and staff happily accommodated a change to the menu without any question. The Television didn't work on night 1- I couldn't get BBC or ITV/C4, main channels. I raised this the next morning and they sorted it before I returned the 2nd evening. The shower didn't function and the water pressure to fill the bath was exceptionally poor. I was unable to shower or wash my hair, which I was not happy about. I raised this as I left that morning and again it was sorted that day. Like I have said, this review is no reflection on the staff's attention, responsiveness or motivation to help. My review is aimed at Best Western for letting a gem of a hotel fall into a poorer state than their standards would normally allow. A refurbishment of bedrooms is in need, including some communal carpet areas. The new bar and patio area is lovely but the accommodation side of the hotel needs some TLC.
Stayed 2 nights in Jul 2024

10/10 Excellent

Callum, Englefield Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 nights. I used Best Western as a base to see not just Norwich, but Norfolk and more. Every morning my breakfast was exceptional. A great choice of menu items and to my joy porridge! (Which is a welcome healthy option). The English breakfast was great too. Friday was probably the best day for breakfast. I was given a really good flatwhite by a very nice hostess/ waitress who clearly took pride in her barista skills. I know a good flatwhite (I’m Australian originally). The room was very clean and well kept. I had a single bed room, with some nice snacks with the coffee and tea (replaced every day btw). It got a bit hot and i did keep the window open, a plugin fan or ceiling fan would be a great addition. I’d definitely stay again.
Stayed 3 nights in Jul 2024

4/10 Poor

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ken

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
It was adequate and the check in lady was pretty friendly and attentive but other than that the staff were not particularly friendly and the food in the restaurant was horrible. The desk was unmanned alot which generally gave a bad customer service. We had questions and there was nobody there to ask. We personally wouldn’t use this hotel again.
Stayed 1 night in Jul 2024

8/10 Good

Max Wright

Stayed 1 night in Jul 2024

6/10 Okay

Natalie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Welcoming and friendly staff, the room was a bit dusty, no one has ever looked under the bed, it's a dust horror film. Bathroom was clean however.
Stayed 1 night in Jun 2024

4/10 Poor

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Possibly the most uncomfortable bed I’ve ever slept in and the rooms furniture is very dated. The shower head was covered in grime and some hairs were left on the side of the bath for the entire weekend. However, the staff are great and the food also great.
Stayed 2 nights in Jul 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Heather

Business traveler
Liked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Graham, Stansted Mountfitchet

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very tired and in need of a complete overhaul. Appears that hotel priorizes events over being a hotel as 3 separate events were happening during our stay. Room was very basic for a suite. Other members of our party had to change rooms due to state of theirs, and even after changing rooms, the ine they were put in was disgusting. I would not advise staying at this hotel
Stayed 1 night in Jul 2024

2/10 Terrible

P

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience, we cancelled the booking and left.
Stayed 1 night in Jul 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Stayed 1 night in Jul 2024

2/10 Terrible

Sulimanka

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was so loud from the restaurant we couldn’t get to sleep until after midnight very noisy. Then at 7am next door they had their tv so loud that waked us up
Stayed 1 night in Jul 2024

10/10 Excellent

Kirsty

Lovely place only little problem was our room stunk of cooking fat as we were above the kitchen but air freshener was provided when we asked
Stayed 1 night in Jul 2024