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The Freshwater

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Balcony view
Aerial view
Aerial view
2 Bedroom Penthouse Residence | Private kitchen | Fridge, microwave, oven, stovetop
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
165-19, Yamada, Abuta, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    3 min walk
  • Noasc
    3 min drive
  • The Barn
    3 min walk
  • Kutchan Station
    8 min drive

Room options

View all photos for 2 Bedroom Penthouse Suite

Balcony view

2 Bedroom Penthouse Suite

  • 915 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Penthouse Residence

2 Bedroom Penthouse Residence | Desk, iron/ironing board, free WiFi

2 Bedroom Penthouse Residence

  • 915 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

View all photos for 3 Bedroom Penthouse Residence

3 Bedroom Penthouse Residence | In-room dining

3 Bedroom Penthouse Residence

  • 1475 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi

Superior Studio

  • 237 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for 3 Bedroom Penthouse Suite

Balcony view

3 Bedroom Penthouse Suite

  • 1184 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

View all photos for 1 Bedroom Suite

Fridge, microwave, oven, stovetop

1 Bedroom Suite

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for 2 Bedroom Suite

Desk, iron/ironing board, free WiFi

2 Bedroom Suite

  • 818 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

Similar properties

Exterior

Hilton Niseko Village

Pet friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (845)
The price is $474
per night
$591 total
includes taxes & fees
Jan 5 - Jan 6
Hilton Niseko Village

About the neighborhood

Kutchan

With a stay at The Freshwater in Kutchan, you'll be a 3-minute walk from Niseko Mountain Resort Grand Hirafu and within a 5-minute drive of Noasc. .This ski apartment is 7.6 mi (12.3 km) from Niseko Annupuri International Ski Area and 19 mi (30.6 km) from Rusutsu Resort.
View more Apartments in KutchanOpens in a new window

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 3 min walk
  • Kutchancho Asahigaoka Ski Area - 10 min drive
  • Niseko Annupuri Gondola - 12 min drive
  • Niseko Annupuri International Ski Area - 16 min drive
  • Niseko Hanazono Resort - 20 min drive

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 117 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬3 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬2 min walk
  • ‪Musu - ‬3 min walk
  • ‪If Cafe - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Freshwater

Ski apartment with free self parking, near downhill skiing
The Freshwater offers 33 accommodations with DVD players and rice cookers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Kutchan apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 33 guestrooms featuring refrigerators and microwaves. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages

English, Japanese

Property amenities

Ski

  • Downhill skiing nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Phone

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 33 units
  • 5 floors
  • Built in 2008

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The listed optional crib/infant bed fee applies every 4 days.
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 7000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Freshwater Hotel Kutchan
Freshwater Kutchan
Freshwater Apartment Kutchan
The Freshwater Kutchan
The Freshwater Apartment
The Freshwater Apartment Kutchan

The Freshwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, room comfort
Best Value in Town
This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tayah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Stayed 7 nights in Jan 2023

4/10 Poor

Alicia

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
Stayed 3 nights in Feb 2020

6/10 Okay

Kent

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location, very small rooms for price, rooms are a lot smaller than photos appear
Stayed 6 nights in Feb 2020

8/10 Good

Calvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

JC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern apartment that is very close to everything.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment.
Stayed 8 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Excellent location to lifts, restaurants, and shops
Stayed 8 nights in Jan 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshwater
Great option in Hirafu
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises.
Stayed 3 nights in Feb 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic convienient location and very comfy !!
Spacious comfortable accomodation in a great location only a few minutes walk to the family chair, bars restaurants, massage, hire shops etc. Would definately consider again.
Stayed 5 nights in Feb 2018

10/10 Excellent

Annika, USA/Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel close to everything
Maybe not a ski in and ski out hotel but with the shuttel bus it is not a problem and it is walking distance to everything anyway.
Stayed 7 nights in Feb 2018

8/10 Good

Tom, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice functional room close to everything
We had the studio room with little kitchen, nice and clean and a very comfy bed. It’s was really close to the slopes and main intersection, the only downside was the adjoining room is really close and you can hear the neighbors talking, we had to tell them to be quite one night. Aside from that it was great
Stayed 5 nights in Feb 2018

10/10 Excellent

Steve, Brisbane, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are fantastic, nothing was an issue, Very comfortable bed, great location, I highly recommend Freshwater to stay in Niseko.

8/10 Good

Sara, Jackson Hole, WY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy place but doors are thin
We had an excellent stay at The Freshwater, however our neighbors were VERY loud and could hear everything from their apartment. We stayed in a studio right next to an apartment (they have the same entrance which was kind of strange) and the doors were paper-thin. Be prepared to turn on a sound machine if you stay here. On a positive note, the staff however was very friendly and helped us with everything from rides to the ski resort, dinner recommendations, and onsen suggestions. They even brought us a humidifier!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, awesome staff
Fantastic location, close to everything. Feel the hustle of the village, close to everything. Staff were fabulous, thanks Jodie for making us feel very welcome and the great tips for food, particularly JAM.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Niseko
Modern and clean. Free shuttle to the Gondola.

8/10 Good

Mizuki

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
洗濯機もありよかった！
Stayed 3 nights in Feb 2024

2/10 Terrible

Yasumichi

Stayed 1 night in Dec 2023

6/10 Okay

YATO

Business traveler
Liked: Cleanliness
ウォシュレットと湯船が有れば最高でした。
Stayed 8 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and cozy apartment with well-equipped kitchen. Staff are so nice. Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby. We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date. We will stay here again when we go to Niseko next time. 👍
Stayed 4 nights in Dec 2019