With a stay at Hotel Grand Toya in Toyako, you'll be within a 5-minute drive of Lake Toya and Toyako Onsen. .This hotel is 19 mi (30.6 km) from Rusutsu Resort and 31.1 mi (50.1 km) from Niseko Mountain Resort Grand Hirafu.
What's nearby
Toyako Onsen - 1 min walk - 0.0 miles
Toyako Hot Spring - 6 min walk - 0.4 miles
Usuzanfunka Memorial Park - 10 min walk - 0.6 miles
Lake Toya - 2 min drive - 1.1 miles
Rusutsu Resort - 31 min drive - 19.1 miles
Getting around
Toya Station - 10 min drive
New Chitose Intl. Airport (CTS) - 89 min drive
Restaurants
わかさいも本舗 洞爺湖本店 (Wakassaimo) - 3 min walk
Mogmog - 5 min walk
風の音 - 4 min walk
スープカレーハラハル SoupCurry HLAHAL - 5 min walk
デメキン食堂 - 4 min walk
About this property
Hotel Grand Toya
Hotel with free parking, near Lake Toya
Hotel Grand Toya offers 39 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels.
Guests have access to shared bathrooms. Bathrooms include toilets with an electronic bidet and children's slippers. This Toyako hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have slippers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Food and drink
Free breakfast available
A coffee shop/cafe
Things to do
Hot springs
Family friendly
Rollaway/extra bed (surcharge)
Conveniences
Gift shop/newsstand
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Meeting room
Spa
Hot springs
Massage
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
Elevator
More
Ballroom
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
2 shared bathrooms
Children's slippers
Hair dryer (on request)
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
Flat-screen TV with satellite channels
More
Air conditioning
Desk
Heating
Safe
Window screens
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property's rollawayextra bed fee is charged for children ages 2-6
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 1100.0 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: JPY 1100.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Hotel Grand Toya
Grand Toya
Hotel Grand Toya Toyako-Cho, Hokkaido, Japan
Hotel Grand Toya Hotel
Hotel Grand Toya Toyako
Hotel Grand Toya Hotel Toyako
Hotel Grand Toya Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
The view of Lake Touya was superb. We had a small room for 3 but I didn’t mind. We had somewhat overcast days so the mountains in the lake was a bit blurr but it made the scenery more mythical.
Yuko
Stayed 1 night in Aug 2024
10/10 Excellent
Zhong
Jun 30, 2024
Zhong
Stayed 1 night in Jun 2024
6/10 Okay
Verified traveler
Jun 19, 2024
Liked: Staff & service
Verified traveler
Stayed 1 night in May 2024
8/10 Good
Yen Ping
Traveled with family
May 28, 2023
Liked: Cleanliness, staff & service, room comfort
Hotel was a bit dated but was clean. Room was big enough for three. But do note that there is no shower in the room so we had to use the public bathroom on level 1. View of lake from the room was amazing.
Yen Ping
Stayed 2 nights in May 2023
8/10 Good
Yun Seong
Traveled with family
May 2, 2023
Liked: Cleanliness, staff & service
This is an older hotel, and it has its charm. Japanesd style rooms and also common bath area at the basement. Staff were very helpful, one even parked my car, and have English explanation especially for the protocol to use the public bath.
Right by the lakeside, and we have a room with great view of lake and mountain.
Did not eat there as it was an over nighter for us.
Good place to experience onsen, Japanese style room, reminding me of ryokans.
Our family of 4 stayed in a very comfortable spacious room. Really incredible that its so spacious. The hotel is really value for money. They were very generous with their food, their amenities and though the onsen is not as big as those very big hotels, I like the privacy and its comfortable enough for our one night stay. The lady serving us our breakfast was very polite and sincere. She also taught us some Japanese meal customs. It can be seen that that food was prepared with dedication. We enjoyed both the breakfast and dinner. Thanks for the good service.
Very close to the bus station. Good onsen. Great dinner and breakfast. Nice staff. Area was nice. Room view was majestic.
10a checkout time was kind of too early. Free luggage storage only until12p. Hallway smelled bad like someone smoked there.
Excellent location and friendly staff. The hotel is a bit old, yet it is comfortable.
It is good to see the firework inside the room (first 10 mins of the show).
Good location, very traditional Japanese style hotel with nice hot spring bath. Highly recommend.
Shinn Shyong
Stayed 1 night in Apr 2019
10/10 Excellent
Judy, Taiwan
Traveled with partner
Feb 10, 2019
Liked: Cleanliness, staff & service, amenities
Everything is good.
Judy
Stayed 1 night in Feb 2019
6/10 Okay
Ong
Feb 19, 2018
Extremely Disappointed- bus parking outside window
After reading the review, I was looking forward to a nice lake view room. Therefore, I was extremely disappointed when the room allocated to us was 1st floor and facing bus parking instead of lake view:( Well, the onsen was good as in others’ review.
The staff was great and very helpful with everything. The big barthroom opens 24hrs. Breakfast though was just a bit too simple but overall it’s quite alright
Very disappointed with this hotel, room was outdated, food was terrible and not fresh. Heavily over priced. Front desk staff was okay, overall Not recommended.
Verified traveler
Stayed 1 night in Dec 2017
8/10 Good
Verified traveler
Oct 6, 2016
Liked: Cleanliness, room comfort
Nice Lake View
One of the best location hotel we stayed. Absolute lake view. Room was clean. Room size was good, considered Japanese standard. Stroll along the lake and watch fire works. Hot spring was decent, though preferred more space. Japanese room has no bathroom, only toilet. Only way to bath is to go public hot spring. Compared to other hotels in Japan, the front office staff were relatively less friendly (by Japanese standard).
This hotel is too old and really need a major uplift! We can smell the kitchen cooking just outside our room. More horrible, the toilet has urine smell which means it was not properly clean before we check-in. The Onsen, oh my god is so dirty and poorly maintained. This is not even a 3 star rating hotel!!
Booked a 2 person room wrongly as i am travelling with a family but the staff are gracious to allow us to stay in the same room but wiht additional charges. Dinner and breakfast was average. The hotel looks old and the warm water in the onsen (male) was not warm at all.
The room we had face the lake and the view was stunning even though it was snowing.