The Falls Hotel & Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Falls Hotel & Inn

Lobby
Exterior
Lobby
2 restaurants, breakfast served
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Clifton Hill
    2 min walk
  • Casino Niagara
    3 min walk
  • Niagara SkyWheel
    4 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

Motel Family suite with four double beds

  • Sleeps 6
  • 4 Double Beds

Tower, Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Two Queen Partial View of the Falls

  • River view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Two Queen Balcony with Fireworks view

  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Tower

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Hot Tub, Tower

  • Sleeps 3
  • 1 King Bed

Basic Double Room, 1 Double Bed, Courtyard Area

  • Sleeps 3
  • 1 Double Bed

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Hot Tub, Courtyard Area

  • Sleeps 2
  • 1 King Bed

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Niagara Falls

With a stay at The Falls Hotel & Inn, you'll be centrally located in Niagara Falls, steps from Clifton Hill and within a 5-minute walk of Casino Niagara. .This hotel is 0.3 mi (0.4 km) from Queen Victoria Park and 0.3 mi (0.5 km) from Fallsview Indoor Waterpark.

What's nearby

  • Clifton Hill - 2 min walk - 0.2 miles
  • Casino Niagara - 3 min walk - 0.2 miles
  • Fallsview Indoor Waterpark - 6 min walk - 0.3 miles
  • Fallsview Casino - 19 min walk - 1.0 mile
  • Horseshoe Falls - 4 min drive - 1.8 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 20 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬7 min walk
  • ‪Sweet Jesus - ‬6 min walk
  • ‪SkyWheel - ‬8 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Boston Pizza - ‬4 min walk

About this property

The Falls Hotel & Inn

Hotel with 2 restaurants, steps from Clifton Hill
The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 138 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and a vending machine.
Satisfy your appetite at Remington`s of Niagara, one of the hotel's 2 restaurants. Cooked-to-order breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Falls Cafe and Grill - This café serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: CAD 10 to 20 per person
  • 2 restaurants

Restaurants on site

  • Falls Cafe and Grill
  • Remington`s of Niagara

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Covered self parking fee: CAD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Falls Hotel Inn Niagara Falls
Falls Hotel Inn
Falls Niagara Falls
The Falls Hotel & Inn Hotel
The Falls Hotel & Inn Niagara Falls
The Falls Hotel & Inn Hotel Niagara Falls

Reviews

7.4

Good

Rating 10 - Excellent. 899 out of 2650 reviews" "
Rating 8 - Good. 767 out of 2650 reviews" "
Rating 6 - Okay. 435 out of 2650 reviews" "
Rating 4 - Poor. 275 out of 2650 reviews" "
Rating 2 - Terrible. 274 out of 2650 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Kaniwar

Stayed 2 nights in Aug 2024

4/10 Poor

Josh

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Families please avoid unless last resort. This place is in need of a desperate renovation. As a midwesterner we deal with what we get. We stayed in Motel area and only saw this area. Mold in room and drains were slow, carpets were old and stained. I will say there are 3 pluses, location, has two bedrooms(4 full size beds) and has hot tub and pool in main area. They charge $20 a night for parking as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rhyan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Toni

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the center of everything, walking distance to the falls. Hotel room is clean and spacious. Pool has hot tub and sauna, my kids loved it. I will definitely stay here again, we love this hotel. So happy we found this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Houssam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bug infested and smell like marijuana
The first room we were given had bugs on the bed sheets, stain on the carpet and bathroom ceiling and smells like smoke. They switched us to a different room however the new room had a very strong marijuana smell. The lady at the front desk sent someone to the room to confirm the smell (unbelievable!) and then they offered to spray it. They then refused to switch us to a room in the tower instead of the outside ones. At this point, there was no way I was going to sleep at this hotel, so we decided to pick our stuff and just leave late that night. They had no problem abandoning us. Overall this is a terrible place to stay and the worst hotel I have ever seen. Don't be fooled by the attractive pricing, it's not worth it. Pay a bit more and stay at a cleaner comfortable place especially if you traveling with kids.
Stayed 2 nights in Aug 2024

4/10 Poor

Francisco

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Motel
Deceiving The Hotel expanded to next building that seems to be a former Motel. The room that I took seem part of Motel, therefore the entrance is accessible any person from street. Insects could get into the room when door is open. Reception said that room is what I selected.
Stayed 1 night in Aug 2024

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
rude
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We got in early on Sunday and we were asked if we wanted to move into an indoor room as we were traveling with 2 young children. We came to celebrate our daughter’s 2nd birthday. Sabrina at the front desk was very friendly and attentive. The manager Tonya was a blessing and were so thankful for her. Our room was perfect for us as we could see the fireworks from the room which made it very convenient. Great view of Clifton hills from our room. All the stuff we bumped into on our trip were very friendly. Such great experience and we will definitely be back. Thank you all!!
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Aug 2024

8/10 Good

jana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Evan

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It was just a walk away from Clifton hills. Perfect for those who are looking to be right in all the action.
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was in a good location and parking was easy. The kids enjoyed the pool but found the water cold. The place could use some updates, there were hardly any outlets and no usb for charging devices. The outside stairwell needs a sweep, lots of dead mosquitos. I think breakfast should have been included with the price we paid plus the smoke alarm went off while we were eating and we had to leave the food and go outside because it was so loud. Would have been nice if they reduced the price or comped the meal bc of that alone. It was fine for one night but would not stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

nithin

Traveled with family
Liked: Amenities, property conditions & facilities
Walking distance to all attractions
Stayed 1 night in Aug 2024

8/10 Good

graviel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property great location close to all amenities in cliffton hill area. Walking distance to niagara falls and many other attractions in the area. Front desk all the employees treated me with respect. The room we stayed in was ok needs to be updated. We had a great time in Canada thank you
Stayed 3 nights in Aug 2024

6/10 Okay

Camille

Traveled with family
Liked: Cleanliness, staff & service
No microwave in tower to heat food
Stayed 1 night in Aug 2024

2/10 Terrible

Shawn

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Motel rooms
We spent one night at the motel area and there’s a huge difference from the rooms at the main building. The price wasn’t too different, but the conditions were terrible. Old AC with dust, washroom’s door didn’t close and with the paint falling, the shower had only cold water, difficult access to the room (we had to go through the stairs that comes from the parking garage), double bed with mattress and pillows not comfortable… I wouldn’t recommend it. If you go to this place, make sure you’re NOT booked for the motel option, but to the main building.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Aug 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024