Sheraton Fallsview Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
View from room
Point of interest
Couples treatment rooms, spa tub, body treatments, hydrotherapy

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Spa
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Clifton Hill
    1 min walk
  • Queen Victoria Park
    1 min walk
  • Oakes Garden Theatre
    2 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

Room, 1 King Bed, Balcony, High Floor, Falls View

  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, High Floor, Whirlpool, Falls View

  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, No View

  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed, No View

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, American Falls View

  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub, American Falls View

  • 320 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Falls View

  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, High Floor, Falls View

  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, American Falls View

  • 258 sq ft
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner

  • 390 sq ft
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Niagara Falls

With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. .This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

What's nearby

  • Clifton Hill - 1 min walk - 0.1 miles
  • Fallsview Indoor Waterpark - 5 min walk - 0.3 miles
  • Casino Niagara - 7 min walk - 0.4 miles
  • Fallsview Casino - 17 min walk - 0.9 miles
  • Horseshoe Falls - 4 min drive - 1.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬2 min walk
  • ‪Sweet Jesus - ‬1 min walk
  • ‪SkyWheel - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Boston Pizza - ‬2 min walk

About this property

Sheraton Fallsview Hotel

Riverfront Niagara Falls hotel in Clifton Hill with 2 restaurants
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Reviews

8.2

Very Good

Rating 10 - Excellent. 3236 out of 6211 reviews" "
Rating 8 - Good. 1396 out of 6211 reviews" "
Rating 6 - Okay. 677 out of 6211 reviews" "
Rating 4 - Poor. 404 out of 6211 reviews" "
Rating 2 - Terrible. 498 out of 6211 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Myckha Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel, from room types, customer service, and facilities. The staff at this hotel were incredibly welcoming and helpful throughout my stay. I will recommend others for sure!
Stayed 2 nights in Sep 2024

10/10 Excellent

Gia Dat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location and walkability. Nice hotel with great view. Only negative is that we were woken up multiple times during the night by kids or young adults banging on doors and running in the hallways.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamika, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were amazing. Restaurants very pricey, however.
Stayed 3 nights in Aug 2024

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to all stores. Walking distance from the fall Stuff very professional Quite Very good for family
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Aug 2024

8/10 Good

Jaspreet, Caledon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Leticia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds!
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a fallsview room and it was amazing. So beautiful to look out the window and see a panorama of all 3 falls. We even watched the fireworks from our room one night. We took grandkids to the attached water park. They had a great time. Buying the passes at the hotel let us take them in the afternoon/ evening one day and then the next morning. A 24 hour pass. Water park was fine. Food in waterpark was awful. They charge a non refunable fee for towels but we were able to get extras from the hotel to use. Arcade inside hotel is plenty large enough to suck the money right out of your wallet. We ate at Rainforest cafe also good. So with all this the kids had a great time. We even did mini golf next door. The hotel gave us two 1 day passes to the Wego bus which helped out alot. My only complaint is the room itself. No hooks on the walls no shelves or anything to hold toiletries not even a hook next to the shower for a towel. Obviously in line with the new completely bare box look in hotel design. For 4 people including 2 kids this added up to a really uncomfortable 3 day stay. Just very difficult to keep stuff organized. Especially with 8 wet bathing suits to be dealt with. This is a sad cheap out in a otherwise great hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erum, Frederick

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Carole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice experience,brunch was superb
Stayed 1 night in Aug 2024

8/10 Good

Iris

Liked: Cleanliness, staff & service
Beautiful views Need more vegan options in the buffet
Stayed 9 nights in Aug 2024

6/10 Okay

Marcus

Stayed 4 nights in Aug 2024

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Niagara Falls.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dean, Calgary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Newly updated rooms were great. A little pricey.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Stayed 2 nights in Aug 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Doris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could have been better
Overall our stay was ok, the view from our high floor fallsview room was spectacular. The room was a fine size, with a small sofa positioned well to admire the falls. We encountered an issue where we had the strong very smell of cigarette smoke coming in through a vent in the bathroom. The front desk was attentive to address it somehow and the smell had mainly disappeared after we got back from dinner, but returned the next morning. Very strange. The beds hadn't been made well, with the duvet unattached from the coverlet leaving it exposed and base sheets not fitting and easily moving to expose the mattress. Also, the shampoo was empty which was only discoverable once in the shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Amazing staff. Everyone was helpful and friendly from the parking valets to the front desk people. The location is great, the wego bus stop is just across the street from the lobby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Terry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in May 2024

10/10 Excellent

Smitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great, so helpful and polite. It was clean and I felt safe with my family. The buffet was so good. Many options. The only thing is there could be better lighting in the room. But otherwise I would stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel amazing service, amazing interior, amazing rooms, we booked 2 queen size bed room.
Stayed 1 night in Aug 2024