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Best Western Colonel Butler Inn

3.0 star property

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Photo gallery for Best Western Colonel Butler Inn

Front of property - evening/night
Sports bar
Lobby
Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$102
$87 nightly
$102 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Lincoln & Welland Regimental Museum
    ‪3 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪19 min walk‬
  • Place, Shaw Festival Theatre
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(87 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

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Property entrance
The Shaw Club Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,008 reviews
$128 nightly
The price is $151
Feb 22 - Feb 23
Total with taxes and fees
The Shaw Club Hotel

About the neighborhood

Niagara-on-the-Lake

With a stay at Best Western Colonel Butler Inn in Niagara-on-the-Lake (Old Town Historic District), you'll be within a 5-minute drive of Shaw Festival Theatre and Niagara River Gorge. .This hotel is 13.1 mi (21 km) from Clifton Hill and 13.5 mi (21.7 km) from Fallsview Casino.

What's nearby

  • Lincoln & Welland Regimental Museum - 3 min walk - 0.2 miles
  • Museum of the Paranormal - 15 min walk - 0.8 miles
  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles

Getting around

  • St. Catharines Station - 23 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 69 min drive

Restaurants

  • ‪The Garrison House - ‬18 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive

About this property

Best Western Colonel Butler Inn

Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 26 guestrooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Butler's Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Butler's Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Best Western Colonel Butler Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 616 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast and lots of parking. The Christmas decorations were well done too.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent propert
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Traveled with partner
Check in was quick and easy. Room was clean and spacious. An in room microwave would have been nice and some meat at breakfast would have added value. Overall, a very pleasant experience !
Stayed 2 nights in Nov 2025

10/10 Excellent

Marie, KELOWNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for getting around. Rooms are a good size, comfy beds and pillows. Great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this hotel as a very affordable place to stay in Niagara on the Lake, easy walk to the main street and a couple of good eating options close by. Friendly staff, the room was as described and had nice crisp white sheets and a comfy bed, free continental breakfast was plentiful and the breakfast room was well set up and spotlessly clean. The hotel kindly let us park our car for the day in their carpark, while we were out wine tasting on the day we arrived.
Stayed 1 night in Nov 2025

6/10 Okay

Todd

Traveled with family
Be careful to not get the room near the kitchen!
Stayed 3 nights in Oct 2025

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely. Very helpful and courteous staff. A good option for Niagara wine country.
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, spotlessly clean, very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady who works the breakfast is super nice and a good cook.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was lovely and very clean. Staff very helpful
Stayed 1 night in Nov 2025

8/10 Good

Vic

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, clean space, nice building
Stayed 3 nights in Oct 2025

4/10 Poor

Catherine, Mississauaga

Business traveler, Traveled with family
Old over priced for the room breakfast and coffee in the morning was sub standard.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff. Clean quiet rooms. Very pleasant walk todowntown Old Town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great rooms and great location. The cookies were an amazing bonus too!
Stayed 1 night in Oct 2025

8/10 Good

David, London

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff very nice people. Kind and helpful. The room and bathroom were very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Very clean room. Breakfast was very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and the place was super clean.
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small older motel, that was very clean and well kept. Staff was very pleasant and motel was quiet. Breakfast area was clean and the assistant was very efficient and pleasant. Breakfast was an extended continental with an egg dish, breakfast wraps and a waffle maker. There was a small workout area and a nice patio on the one side o motel. It is in a primarily residential neighborhood, so there was no view to speak of. It was an easy 16 minute walk to the Main Street in Niagra on the Lake.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. The hotel is modern and very clean!
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Liked that is was a small cozy, clean place to stay. Would return thete.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Traveled with group
Clean and it’s less than a 15min walk from the main strip!
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night, cute hotel, staff was great, easy parking.
Stayed 1 night in Oct 2025