With a stay at Crowne Plaza Newcastle - Stephenson Quarter by IHG in Newcastle-upon-Tyne, you'll be within a 10-minute walk of Castle Keep and Chinatown. .This eco-certified hotel is 0.7 mi (1 km) from Tyne Bridge and 0.8 mi (1.3 km) from Eldon Square Shopping Centre.
What's nearby
Castle Keep - 7 min walk - 0.4 miles
The Glasshouse - 15 min walk - 0.8 miles
St. James' Park - 15 min walk - 0.8 miles
Quayside - 18 min walk - 0.9 miles
Gateshead Millennium Bridge - 19 min walk - 1.0 mile
Getting around
Central Station - 6 min walk
Newcastle Central Station - 7 min walk
Newcastle Intl. Airport (NCL) - 19 min drive
Restaurants
Starbucks - 7 min walk
The Dog & Parrot - 5 min walk
Pink Lane Coffee - 7 min walk
The Centurion - 8 min walk
The Town Wall - 7 min walk
About this property
Crowne Plaza Newcastle - Stephenson Quarter by IHG
Eco-certified hotel with a full-service spa and a fitness center
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers 251 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 251 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Hawthorn Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Newcastle-upon-Tyne? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11 AM.
Hawthorn Restaurant - This restaurant serves breakfast only.
The Gin Bar - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
A bar/lounge
A restaurant
Restaurants on site
Hawthorn Restaurant
The Gin Bar
Things to do
Full-service spa
Golf
Gym
Hot tub
Indoor pool
Sauna
Steam room
Family friendly
In-room crib
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business center
Conference center (3,003 square feet of space)
Meeting rooms
Outdoors
Terrace
Full-service spa
3 treatment rooms
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
Nearby parking fee: GBP 12 per night
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff were friendly, room was clean and comfortable, bed was comfortable. Bar area was nice and relaxing even though it was busy with people celebrating Christmas.
Great stay, convenient location, with the ability to add parking onto your booking, which was handy if you want everything covered when you arrive. Staff were friendly and formal on the front desk, and during breakfast. So polite you feel like a VIP.
Room was in good condition, but signs of wear, and no bin bag. Nothing wrong with that though as it was comfy and amenable.
staff were helpful and polite, the room was comfortable
we stayed in a crown plaza pre lockdown and the breakfast was easily the best We'd had in a long time in a hotel, since lockdown we've stayed in a crown plaza twice,Newcastle being the 2nd time and on both occasions the breakfast has been bang average eg in the quality of the ingredients, Sausage, black pudding and the kippers.
found it difficult to regulate the temperature without getting drafts of cold air from the air conditioning. (I do not like air conditioning) On asking I did get a second duvet to have a warm bed but cool room.
Toilet cistern kept running and not filling which I couldn't rectify on the last morning.
The carpet had a sticky mark outside the bathroom.
Staff very helpful and food was excellent.