We recently stayed at Raffertys Resort and unfortunately the cottage we were given was very old, with a strong enclosed, mouldy smell that made it uncomfortable to stay in. The garage was locked, so we weren’t provided with a car space, and parking around the resort was quite difficult to find.
Communication was awful — I sent several emails before our stay and received no reply, which was really frustrating.
The pools were lovely and well-maintained, but only opening from 9am was a bit inconvenient, especially for early risers. There was also nowhere onsite to buy a morning coffee.
On the positive side, the tennis court and facilities were great, and the BBQ areas were clean and enjoyable. The water sports activities looked fun.
Overall, the resort has potential, but the accommodation, communication, and some key amenities really need improvement.