The Westin New York Grand Central

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin New York Grand Central

Exterior
Exterior
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Gym
  • Pet friendly
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
212 East 42nd Street, New York, NY, 10017
  • Chrysler Building
    3 min walk
  • Grand Central Terminal
    5 min walk
  • United Nations Headquarters
    7 min walk
  • New York, NY (LGA-LaGuardia)
    21 min drive

Room options

Presidential Suite, 1 King Bed

  • 1035 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 720 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 720 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 720 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed, View

  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

  • 351 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

New York

With a stay at The Westin New York Grand Central, you'll be centrally located in New York, a 5-minute walk from Grand Central Terminal and 15 minutes by foot from Broadway. .This luxury hotel is 0.9 mi (1.4 km) from Empire State Building and 1.1 mi (1.7 km) from Rockefeller Center.

What's nearby

  • Grand Central Terminal - 5 min walk - 0.3 miles
  • Broadway - 15 min walk - 0.8 miles
  • Times Square - 15 min walk - 0.9 miles
  • Rockefeller Center - 16 min walk - 0.9 miles
  • Empire State Building - 16 min walk - 0.9 miles

Getting around

  • Grand Central - 42 St. Station - 2 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Docks Oyster Bar NYC - ‬2 min walk
  • ‪Naya Express - ‬2 min walk
  • ‪Sinigual - ‬2 min walk
  • ‪Sakagura - ‬3 min walk
  • ‪Sandwicherie of New York - ‬1 min walk

About this property

The Westin New York Grand Central

Luxury New York hotel in Manhattan with a 24-hour fitness center
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 774 individually furnished guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden.
Enjoy American cuisine at Amuse Marketplace & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 16 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1894 out of 2823 reviews" "
Rating 8 - Good. 537 out of 2823 reviews" "
Rating 6 - Okay. 204 out of 2823 reviews" "
Rating 4 - Poor. 107 out of 2823 reviews" "
Rating 2 - Terrible. 81 out of 2823 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tangela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some of the desk staff were not pleasant
Stayed 2 nights in Aug 2024

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Staff & service
The staff was very unprofessional at the front desk. The Destination Fee and options available to the guest who have paid it ended up being very problematic. The breakfast buffet, which the Destination Fee covered for one person, was not that extensive or good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Update property, centrally located, clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Valenry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience!
Exceptional service starting from the doorman and check in reception all the way to housekeeping! You won’t find anything better than Westin Grand Central. I love they have a driveway to safely load and unload passengers and bags. The location is unbeatable. A block away from Grand Central Station, the hotel provides many access routes to tourist destinations. It was a comfortable walk to Broadway, just a mile away. We did use ride share to the Upper East side and the traffic wasn’t terrible as it was an easy drive to FDR. Our room had a beautiful view of 42nd Ave and the Chrysler building. Breakfast was delicious! Having visited New York many times, we usually stayed in the 35th street area. Now, I have found my favorite NYC home away from home.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jakia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pig was very helpful
Stayed 3 nights in Aug 2024

8/10 Good

Hayley

Traveled with partner
Liked: Staff & service, amenities
Rooms are a good size but housekeeping standards could have been better. Great location and front of house staff, particularly Alexandra and Diedra were great.
Stayed 5 nights in Aug 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
The staff at check-in were rude
Stayed 2 nights in Aug 2024

10/10 Excellent

M S

Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Friendly staff. Very convenient location in Manhattan
Stayed 2 nights in Aug 2024

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome stay, staff was great and faculty was very nice.
Stayed 2 nights in Aug 2024

8/10 Good

Candace, Barrington

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
Bath tub drained poorly
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.!
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and close to Grand Central. Lovely staff, view of the Chrysler Building, and nice accommodations. No complaints! Would def stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

maurizio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the help from the hotel
When the Hilton down the street was more interested in upselling me and downplaying that there was no availability in the time square area the westin wanted to make sure my trip to New York was pleasant and memorable,,, I will stay at the Westin every time I need to go to New York City
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

The deposit is $300 Free breakfast, the staff is professional and the place is clean. Not every ice machine works and you have to ask for a fridge. Not a bad stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel and quiet for a NYC hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

LaMar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this Location!!! The BEST
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choic
Great location. Extremely clean and comfortable. Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Gretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024