2/10 Terrible
Sayra
Traveled with family
Aug 20, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
where do i start? as soon as you walk in it reeks or urine.. i checked in almost an hour after check in time but the cleaning lady was there and told me it was going to be 2 hours until she was done. i was not informed of this and it was very inconvenient as we were expecting to come to a clean place. once we came back and had the time to scope out the place we had seen there weren't much of the things that were posted on the booking site available like toilet paper towels, etc. looked NOTHING like the pictures.
cleanliness : towels and bed sheets stunk and were stained, as there was one of the mattresses which was in a room that was locked
to where we had to contact the host to get them to send someone to unlock it but took forever to do so. the bathroom was not cleaned, and the place over all felt disgusting as there were flies and ants
some random guy came up demanding to speak to whoever rented out as he was saying there was a problem with the renting because apparently HE was the owner not the person i booked from and had told us we were going to have to leave that same night if the renter didn't get back to him?? weird but ok..
overall host did communicate fast but for nothing, didn't help one bit and this is the worst experience i have ever had booking a place. i would NEVER recommend to anyone.
Sayra
Stayed 4 nights in Aug 2024