My recent stay at Night Hotel Broadway in NYC was one of the worst hotel experiences I’ve ever had. Our first room was so filthy and smelly that we immediately requested to be moved, but the second room wasn’t much better. The furniture was stained, the air was musty, and the whole place felt neglected and unsanitary.
The staff, unfortunately, didn’t help the situation. Every time we approached them, they were seated, glued to their phones, and completely disinterested in assisting us. Their lack of professionalism made us feel like we were inconveniencing them just by asking for basic attention.
To make matters worse, the hotel’s layout was confusing and poorly designed. Our room was hidden behind a grimy, unmarked door, which felt more like a staff area than part of a hotel. The elevators were old, rickety, and felt unsafe, adding to the overall sense of neglect.
After just one unbearable night, we cut our stay short. We had booked for three nights but happily walked a mile down the street to another hotel, which was far superior and roughly the same price.
Avoid Night Hotel Broadway at all costs. The rooms, service, and atmosphere were all appalling, and I would never recommend it to anyone.