Hyatt Place New York City/Times Square

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Exterior
Lobby sitting area
Lobby
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Jacob K. Javits Convention Center
    8 min walk
  • Madison Square Garden
    8 min walk
  • Times Square
    9 min walk
  • New York, NY (LGA-LaGuardia)
    28 min drive

Room options

Room, 1 King Bed

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

  • 210 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

  • 250 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

  • 210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

New York

With a stay at Hyatt Place New York City/Times Square, you'll be centrally located in New York, within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.6 mi (0.9 km) from Broadway and 0.9 mi (1.4 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 9 min walk - 0.5 miles
  • Broadway - 9 min walk - 0.5 miles
  • Empire State Building - 16 min walk - 0.9 miles
  • Rockefeller Center - 2 min drive - 1.1 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Blue Ruin - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk

About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, a quick walk to Madison Square Garden
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 520 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Reviews

8.2

Very Good

Rating 10 - Excellent. 848 out of 1863 reviews" "
Rating 8 - Good. 527 out of 1863 reviews" "
Rating 6 - Okay. 260 out of 1863 reviews" "
Rating 4 - Poor. 109 out of 1863 reviews" "
Rating 2 - Terrible. 119 out of 1863 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Anita

Stayed 2 nights in Sep 2024

4/10 Poor

Suraja

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
It was so dusty old and small
Stayed 2 nights in Aug 2024

6/10 Okay

Daniele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to everything but this place has over 500 rooms so you feel like you are in Grand Central Station. People start lining up for Breakfast at 630. Food is OK. Staff is very efficient at keeping things moving. Room was pretty small but bed was very comfortable and shower was great! staff is friendly. The water in the room is not free unless you are a member.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt really knew how to make a place feel modern and relaxing. I couldn't explain how great I felt after setting my foot into my room. It was quiet. Everything looked clean and well organized. The bed looked very comfortable. The restroom wasn't huge but it looked nice, the shower temp was great, the water pressure was good. I mentioned these, because there were other places that couldn't compare at all. The staff members here are very experienced. They are nice and professional. I felt welcome. The wifi was very easy to use and stable. Again, I mentioned these because there were places that just... This made me feel like becoming a Hyatt member as I will start travelling a lot again. Highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Elevators can get very busy but it should be expected with the amount of people that are staying here. Rooms can get a bit tight but still manageable
Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Marika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Tara

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lobby was a disaster at all times. We had to wait for an elevator at every ride whether we were going down or back up to our room. On the day of checkout we had to walk down 11 flights of stairs because the wait to use the elevator was over 20 minutes. Staff didn’t care.
Stayed 2 nights in Aug 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gongwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and tidy location compared with those close to avenue 8th
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a good location. Walkable to Times Square and Broadway shows. Parking is tricky if you have a car. We were on the 10th floor and the ice machine was broken most of the time
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel & great area...
Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with family
Liked: Staff & service, amenities
We had a great time in hotel, the facility was nice and clean, the room was clean and bathroom was newly renovated. Air conditioning was working properly. There was big lineup for elevator specially during breakfast hours, but the rest of the day it was good. The checking in and out was very fast and quick. The staffs was very friendly and helpful. There is an option for storing your luggage in case of arriving early before checking hour and same for checking out. This hotel was only 5 min away by walk from New York city bus terminal. The only concern I had was the serving plates, cups and utensils which were single use threw out after use, and lots of garbage made everyday during breakfast.
Stayed 5 nights in Aug 2024

8/10 Good

Sunil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property in an ideal location.
Stayed 4 nights in Aug 2024

8/10 Good

Susannd

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Alaa, SNOQUALMIE

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!!
Stayed 1 night in Aug 2024

8/10 Good

Awilda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The guy in the Bar was very rude And they were just for ice
Stayed 4 nights in Aug 2024

10/10 Excellent

QUYUMBA

Stayed 1 night in Aug 2024

10/10 Excellent

Jean, Getzville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised at the efficiency of the room - small but the beds were very comfortable. Very friendly staff and the breakfast was most impressive though crowded
Stayed 3 nights in Aug 2024

8/10 Good

Johanne

Traveled with family
Liked: Cleanliness, staff & service
Personnel helpful and professional. The hotel is well located, however it is very crowded and not enough elevators to accommodate 500 rooms. Breakfast time is very busy and you can hardly get a seat to eat. I’m not sure I would be staying there again with my family.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bertha

Liked: Property conditions & facilities
nice
Stayed 1 night in Aug 2024

10/10 Excellent

Samir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was good
Stayed 2 nights in Aug 2024