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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theater show
Point of interest
View from property
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2443)
The price is $299
per night
$347 total
includes taxes & fees
Mar 29 - Mar 30
Hyatt Place New York City/Times Square

About the neighborhood

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Times Square - 7 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Madison Square Garden - 9 min walk - 0.5 miles
  • Empire State Building - 16 min walk - 0.9 miles
  • Grand Central Terminal - 19 min walk - 1.1 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square by IHG Hotel
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"
Holiday Inn Express New York City Times Square by IHG New York

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 540 out of 1542 reviews
Rating 8 - Good. 371 out of 1542 reviews
Rating 6 - Okay. 305 out of 1542 reviews
Rating 4 - Poor. 166 out of 1542 reviews
Rating 2 - Terrible. 160 out of 1542 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeannie

Stayed 1 night in Jan 2025

6/10 Okay

Dale

Traveled with partner
The room needed several maintenance items attended to. The ac/heat unit didn't seal so very cold air was constantly coming in from the gap around it. The toilet paper holder was broken. Several knobs on furniture needed to be fixed. Not enough elevators really to service the amount of people staying there. We had to walk down the stairs many times because the elevators were too busy. Luckily we were only on the 3rd floor. The breakfast they served was great though. Staff was pretty decent. The housekeeping staff went thru one of our sacks and took cookies. We reported it and they just made excuses. That was bothersome.
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Stayed 1 night in Nov 2024

10/10 Excellent

DARLENE

Traveled with family
Great hotel and above average staff!
Stayed 3 nights in Dec 2024

6/10 Okay

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Haidee

I liked that the front desk was very helpful & friendly, she upgraded us to a double bed room which is really great because I have a tall teenager who occupies the entire bed. The only comment I got is the cockroach that dropped on our table while having breakfast, we were seated right below the tv, good thing it didn’t drop on our plates. Otherwise, everything else was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ask for a low floor!!
Compliments to the staff that have to put up with a lot of complaints. It’s a 36 story hotel with 2 elevators, one of which is out of order more than half the time. We were on the 21st floor and it took 20 minutes to get to the ground floor. We were lucky that we never had to walk up. The rooms were small and old. It’s nicely located on 39th between 8th and 9th, but there are some suspicious characters hanging around at night. This is what you get for $450 a night in midtown Manhattan these days.
Stayed 4 nights in Dec 2024

8/10 Good

AMANDA Ashley

Traveled with family
The staff is excellent! Kind and gracious. Ron’s are ok on cleanliness.
Stayed 3 nights in Dec 2024

2/10 Terrible

TAEHWAN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parada de metro lejos de Hotel , durante estadía se dañó ascensor , Hotel tiene un olor horrible .
Stayed 3 nights in Dec 2024

6/10 Okay

Angela

Disliked: Amenities, property conditions & facilities
The room itself was clean enough. Someone had left the shower head pointing out, so we accidentally made a mess when we turned on the shower. A person loudly begging for change needed to be escorted out by security while I was checking in. Another hotel we stayed at in the area was much more on top of this and it was not an issue. I would not likely recommend to anyone.
Stayed 1 night in Dec 2024

6/10 Okay

Wendy S

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Upon check in at 0130 the night clerk stated she couldn’t check us in because she was transferring the computer then filled all her goodie bags and once filled then checked us in. There was no refrigerator in the room if you’re just looking for a bed to sleep in this is your place no amenities decent location
Stayed 4 nights in Dec 2024

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha cantidad de habitaciones para 2 ascensores. En el desayuno se complica conseguir mesa. Sino seria perfecto por unicacion y comodidades
Stayed 7 nights in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is on a street where nearby buildings are being renovated and there are people loitering at night. It’s not a very busy and there are no restaurants very close by.
Stayed 4 nights in Nov 2024

4/10 Poor

Dylan

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenienne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Alba Y

Stayed 3 nights in Nov 2024

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Nov 2024

4/10 Poor

Kassidy

Traveled with partner
Disliked: Amenities, property conditions & facilities
Didn’t like that the room was not as advertised. Terrible quality. A/C unit was broken, carpet was torn. Also elevator was broken at times, and the employee who handles watching baggage was very rude.
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra, Ciudad De México

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pésimo servicio de elevadores descompuestos e insuficientes para tantos pisos
Stayed 5 nights in Dec 2024

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good hotel. Decent area, wonderful staff, and clean.
Stayed 4 nights in Nov 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's conveniently located. Transport links, entertainment venues and various shopping and dining choices are within easy reach. It would have been good if the rooms had a microwave oven.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domingo was awesome!
Stayed 3 nights in Nov 2024

2/10 Terrible

RACHEL

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book here !
Was absolute embarrassed I booked this hotel for my family trip ! Beds were aweful , roach fell in my daughters breakfast from ceiling !furniture in room was tore up. Someone knocked on my door asking me to stop shower due to flood in lobby. The hotel only has 2 elevators and 1 was down frequently. We were stuck in 17 th floor with all our luggage. Horrible
Stayed 4 nights in Dec 2024