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Holiday Inn Express - New York City Chelsea, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express - New York City Chelsea, an IHG Hotel

Meeting facility
Pillowtop beds, in-room safe, laptop workspace, blackout drapes
Property amenity
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    4 min walk
  • Macy's
    7 min walk
  • Chelsea Hotel
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    56 min drive

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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Exterior

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Restaurant
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includes taxes & fees
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About the neighborhood

New York

With a stay at Holiday Inn Express - New York City Chelsea, an IHG Hotel, you'll be centrally located in New York, just a 4-minute walk from Madison Square Garden and 13 minutes by foot from Empire State Building. .This hotel is 0.7 mi (1.1 km) from Times Square and 0.7 mi (1.2 km) from Broadway.

What's nearby

  • Madison Square Garden - 4 min walk
  • Macy's - 7 min walk
  • Empire State Building - 13 min walk
  • Times Square - 13 min walk
  • Broadway - 14 min walk

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • Penn Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Mustang Harry's - ‬2 min walk
  • ‪Molly Wee Pub - ‬3 min walk
  • ‪Walter's Bar - ‬2 min walk
  • ‪New Dynasty - ‬2 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Holiday Inn Express - New York City Chelsea, an IHG Hotel

Hotel with free breakfast, a short walk to Madison Square Garden
Holiday Inn Express - New York City Chelsea, an IHG Hotel offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Stay in one of 228 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express - New York City Chelsea, an IHG Hotel. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 15 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Holiday Inn Express - New York City Chelsea, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 579 out of 1261 reviews" "
Rating 8 - Good. 388 out of 1261 reviews" "
Rating 6 - Okay. 157 out of 1261 reviews" "
Rating 4 - Poor. 62 out of 1261 reviews" "
Rating 2 - Terrible. 75 out of 1261 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location! Super comfy beds!! Pictures are deceiving…rooms are TINY! Barely enough room to walk around the beds! One of the elevators was broken for our stay which made things a bit inconvenient. Overall, good location and fair price.
Stayed 2 nights in Oct 2024

4/10 Poor

Bobbie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator wasn't working, one employee was sitting there staring at the wall letting the hotel phone ring, another one was on his phone, a different hotel patron that had been waiting for the elevator with us when we finally decided it wasn't coming down to us let one of the employees know the elevator seemed to be stuck and he said "oh s**t" and left the building?" And we asked where the stairs were and the other employee rolled his eyes and pointed and directed us down the wrong hallway like was literally sending us down into the basement these people had no clue where they were at. The place was hard to find, and not that updated or clean or renovated like the website brags about and there wasn't nearly enough seats at breakfast. Wouldn't recommend
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Arjun

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

phillip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything worked out great. Staff was helpful, Room was clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la ubicación. Cerca de lugares de interés.
Stayed 2 nights in Sep 2024

8/10 Good

Xinlei

Liked: Staff & service
walkable to train station
Stayed 2 nights in Sep 2024

10/10 Excellent

AIXA

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Alvertis

Traveled with partner
Quality service
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonny

Stayed 4 nights in Jul 2024

2/10 Terrible

Alejandro

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Peng, Berkeley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Convenient to go to Penn station
Stayed 2 nights in Sep 2024

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my satisfaction with my recent stay at this hotel. The check-in process was both fast and convenient, setting a positive tone for my visit. I particularly enjoyed the breakfast offered daily, which provided a pleasant start to each morning. Additionally, the room was updated and had a modern feel, creating a comfortable environment throughout my stay. I must also commend the cleaning staff for their warmth and helpfulness, which added to the overall positive experience at your establishment. Thank you once again for a delightful stay at your hotel. I look forward to visiting again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Kathleen

Stayed 3 nights in Sep 2024

10/10 Excellent

Troy

Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Amenities, property conditions & facilities
Late check out flexibility, great breakfast and completely affordable
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Christina

Stayed 3 nights in Aug 2024

10/10 Excellent

Jhansi

Stayed 1 night in Aug 2024