Hilton Garden Inn New York / Staten Island

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn New York / Staten Island

Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Reception
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Restaurant
  • Parking included
  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Zoo
    7 min drive
  • Staten Island Mall
    7 min drive
  • Snug Harbor Cultural Center and Botanical Garden
    10 min drive
  • Linden, NJ (LDJ)
    17 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Staten Island

Located in Staten Island, Hilton Garden Inn New York / Staten Island is connected to the convention center, within a 10-minute drive of Staten Island Zoo and Staten Island Mall. .This hotel is 5.8 mi (9.3 km) from Snug Harbor Cultural Center and Botanical Garden and 7.4 mi (11.9 km) from Staten Island Ferry St. George Ferry Terminal.

What's nearby

  • Staten Island Mall - 7 min drive - 3.8 miles
  • The Mills at Jersey Gardens - 14 min drive - 6.4 miles
  • Staten Island Ferry St. George Ferry Terminal - 14 min drive - 7.4 miles
  • Cape Liberty Cruise Port - 15 min drive - 8.8 miles
  • Statue of Liberty - 21 min drive - 12.9 miles

Getting around

  • Bayonne 8 Street Station - 8 min drive
  • Grasmere Station - 10 min drive
  • Newark Liberty Intl. Airport (EWR) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Checkers - ‬2 min drive
  • ‪Mekkah Market - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

Hilton Garden Inn New York / Staten Island

Pet-friendly hotel with free parking connected to the convention center in Staten Island
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 198 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite with Italian cuisine at Lorenzo's Restaurant, Bar, a restaurant which features a bar/lounge and a garden view.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Staten Island? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 16 meeting rooms. Free self parking is available onsite.
Lorenzo's Restaurant, Bar - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lorenzo's Restaurant, Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
Hilton Garden Inn New York Staten Island Hotel
Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
Hotel Hilton Garden Inn New York / Staten Island
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden New York Staten
Hilton New York Staten Staten
Hilton Garden Inn New York / Staten Island Hotel
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Reviews

8.0

Very Good

Rating 10 - Excellent. 469 out of 1003 reviews" "
Rating 8 - Good. 237 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 77 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
The establishment is tired and well worn, although everything was clean
Stayed 4 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay
Stayed 2 nights in Aug 2024

6/10 Okay

norine

Traveled with family
3
Stayed 1 night in Aug 2024

10/10 Excellent

PILAR

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Melanie

Traveled with partner
Liked: Cleanliness, amenities
Common areas slightly grungy
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Friendly staff that was responsive when I needed assistance. Very nice and clean rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Chantel

Stayed 4 nights in Aug 2024

8/10 Good

Lynn, Peabody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Marta

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a short stay. It was ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay due to cancelled flight
I would have given 5 stars for everything except that our flight was delayed so we got there very late and couldn’t get into the hotel to check in. We spent 20 minutes trying to call the front desk with no answer. We had to walk across to the hotel across the parking lot and luckily the security person over there had the cell number of the manager and was able to tell him to open the door for us. If that man had not been there we would have been stuck outside with no place to go. The hotel next door had no rooms available
Stayed 1 night in Aug 2024

6/10 Okay

viviana

Traveled with partner
Close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael e

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful restaurant on site
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Excellent staff. However, the music Saturday night after 11 from the 1st floor had too much bass and was loud until midnight.
Stayed 3 nights in Jul 2024

2/10 Terrible

Clara

Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is extremely outdated and very dirty , staff is very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property
Stayed 2 nights in Jul 2024

6/10 Okay

Bluberry

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Temea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the lovely experience Hilton!!
It was very peaceful and tranquil. Definitely worth the price and the breakfast buffet was just what we needed in the morning. We especially loved the front desk staff ❤️
Stayed 1 night in Jul 2024

6/10 Okay

Ruthann

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and not very well maintained. However, the manager at the front desk did an exceptional job, she should be at a 5 star property.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 2 nights in Jul 2024

6/10 Okay

Sengul, Freehold

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a little loud and hard to sleep. AC unit way too loud but very clean. The staff was very nice, lots of parking, and nice lobby.
Stayed 1 night in Jul 2024

4/10 Poor

Ari

Traveled with partner
Liked: Staff & service
I have stayed at this property over the last 6 years whenever I visit NYC. Instead of seeing improvements I’ve seen a decline in the property’s condition. The rooms are in desperate need of some upgrades. Some fresh paint and also fix the water stains on the ceiling, update the carpets. In addition, the bed, while clean was extremely uncomfortable, no support, very noisy, it was hard to get a good night’s rest because every movement created loud squeaking and shaking. The walls are paper thin, I was able to hear the conversation of the people next door as if they were in my room. For the cost of the rooms I would have expected to see improvements throughout the years, however, it is quite the opposite. The staff is amazing and helpful, but the owners need to step up and do better for the overall customer experience.
Stayed 2 nights in Jul 2024