The Metrotel Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metrotel Motel

Studio, Accessible | Terrace/patio
Terrace/patio
Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk
Exterior
Double or Twin Room, 2 Bedrooms, Mezzanine | Balcony

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
22 Gill Street, New Plymouth, 4310
  • Centre City Shopping Centre
    1 min walk
  • Coastal Walkway
    3 min walk
  • Wind Wand
    5 min walk
  • New Plymouth (NPL)
    14 min drive

Room options

Studio, Accessible

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Double or Twin Room, 2 Bedrooms

  • 657 sq ft
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

Studio

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Double or Twin Room, 2 Bedrooms, Mezzanine

  • 527 sq ft
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

Family Room with Balcony

  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4
  • 2 Twin Beds OR 2 King Beds

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Family Room

  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds

Studio - Disability Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

New Plymouth

A stay at The Metrotel Motel places you in the heart of New Plymouth, steps from Centre City Shopping Centre and 3 minutes by foot from Coastal Walkway. .This hotel is 0.2 mi (0.3 km) from Richmond Cottage and 0.2 mi (0.4 km) from Real Tart Gallery.

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.1 miles
  • Pukekura Park - 11 min walk - 0.6 miles
  • Fitzroy Beach - 17 min walk - 0.9 miles
  • Brooklands Zoo - 3 min drive - 1.3 miles
  • Bowl of Brooklands - 4 min drive - 1.4 miles

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪India Today Bistro & Tandoor - ‬3 min walk
  • ‪Laughing Buddha - ‬3 min walk
  • ‪The Hour Glass - ‬2 min walk
  • ‪Shining Peak Brewing - ‬2 min walk
  • ‪Arranged Marriage - ‬2 min walk

About this property

The Metrotel Motel

New Plymouth hotel in New Plymouth CBD with free parking
The Metrotel Motel offers 31 accommodations with espresso makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 31 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features complimentary use of a nearby fitness facility and bike storage.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night
Cribs (infant beds) are available for NZD 20.0 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

The Metrotel Motel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 266 out of 311 reviews" "
Rating 8 - Good. 36 out of 311 reviews" "
Rating 6 - Okay. 6 out of 311 reviews" "
Rating 4 - Poor. 1 out of 311 reviews" "
Rating 2 - Terrible. 2 out of 311 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent parking - but very much first in first served! Very clean and spacious. Will definitely be back :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and would not hesitate to stay again. The room was really large and have everything needed. The bed was very comfortable and shower was great. It was in a really good location, close to restaurants, shops, museum and the beach
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place will definitely stay there again
Stayed 1 night in Jul 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Most comfy bed. Shower didnt drain properly otherwise was amazing. For the manger, i didnt appreciate the reception calling twice about checking in. It would have been ok but i felt on this occasion the tone was unwelcoming. As a hotels.com gold member , this part could be improved to not feel unwelcome b4 even arriving.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Metrotel in New Plymouth and had a very pleasant experience. The motel is conveniently located in the heart of the city, making it easy to access nearby attractions, restaurants, and shops. The room was clean, modern, and well-maintained. The bed was comfortable, and the amenities provided, such as the flat-screen TV, free Wi-Fi, and kitchenette, added to the convenience of the stay. The bathroom was spotless and stocked with quality toiletries. The staff were friendly and helpful, always ready to assist with any queries or requests. The check-in and check-out process was smooth and efficient. The only minor downside was that the parking area could get a bit crowded, but it was manageable. Overall, the Metrotel offered great value for money and I would definitely consider staying here again on my next visit to New Plymouth. Pros: Central location Clean and modern rooms Friendly and helpful staff Free Wi-Fi and kitchenette Cons: Parking area can be crowded I highly recommend the Metrotel for anyone visiting New Plymouth looking for a comfortable and convenient place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Stayed 1 night in Jun 2024

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jun 2024

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

ALVIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2024

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay the bed was super comfortable
Stayed 1 night in May 2024

10/10 Excellent

CI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
One night stay. Very clean, comfortable accommodation in a great location.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice and clean
Stayed 3 nights in Apr 2024

6/10 Okay

Bruce and Antoinette

Stayed 1 night in Apr 2024

10/10 Excellent

Mujtaba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so awesome, and will definitely be back whenever traveling there. 10/10 would recommend ♥️
Stayed 2 nights in Dec 2023

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service
Unfortunately the lift wasn’t working which I believe they should have got a contractor out to fix as I saw a guest struggling to climb the stairs due to injured knee Also not enough car parking on the premises
Stayed 2 nights in Mar 2024

8/10 Good

Shiree

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious in a great central city location.
Stayed 2 nights in Mar 2024

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Plymouth Holiday
Very pleasant stay in a comfortable modern hotel. Service was very good and the staff were very helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Raewyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room itself is very well laid out. It has everything you need.
Stayed 1 night in Mar 2024

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place to stay
Stayed 1 night in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
Very central, clean and modern.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location near coastal walkway, shops and restaurants. Efficient check in and out. Offstreet parking. Very clean and well maintained.
Stayed 1 night in Feb 2024

10/10 Excellent

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central city property. Large room size and a full kitchen which is rare for central city. Great parking.
Stayed 1 night in Feb 2024

10/10 Excellent

Laszlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Chih Hsien

Stayed 1 night in Jan 2024