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The Westin New Orleans

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin New Orleans

Premium bedding, pillowtop beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Lounge
Lobby
Breakfast, lunch and dinner served
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    3 min walk
  • Bistro at the Bend
    1 min walk
  • Bienville Station
    2 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    30 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, River View

Presidential Suite, 1 Bedroom, River View | Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • 1800 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, River View

  • 1000 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, City View

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, View

  • 1000 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, River View

  • 350 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, River View

  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

  • 350 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

With a stay at The Westin New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Caesars New Orleans Casino. .This luxury hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 3 min walk
  • Caesars New Orleans Casino - 3 min walk
  • Bourbon Street - 8 min walk
  • Ernest N. Morial Convention Center - 12 min walk
  • Port of New Orleans - 4 min drive

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬4 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬5 min walk
  • ‪Felipe's Taqueria - ‬3 min walk

About this property

The Westin New Orleans

Luxury hotel with a 24-hour fitness center connected to a shopping center in New Orleans
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 437 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at River 127, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 24309 square feet (2258 square meters) of space consisting of a conference center and 10 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,309 square feet of space)

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1016 out of 1446 reviews" "
Rating 8 - Good. 237 out of 1446 reviews" "
Rating 6 - Okay. 104 out of 1446 reviews" "
Rating 4 - Poor. 48 out of 1446 reviews" "
Rating 2 - Terrible. 41 out of 1446 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Safiya

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The property did changed my reservation to a queen room upon arrival. The staff was very rude when I questioned why and how come thwy disnt reach out to me ahwad of time. My husband cancelled his trip because of the huge inconvenience. I paid for a King suite and was given a queen with no additional compensation or Marriott rewards. I am very disappointed in Marriott.
Stayed 3 nights in Sep 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Maureen Van

Business traveler
Disliked: Staff & service
I was disappointed in this property. I went to the restaurant twice and walked out twice as servers didn’t even acknowledge me. There seemed to be one young woman serving many tables and a group of servers congregated behind the bar chatting amongst themselves. Not good, as I had a busy schedule and had to make find a place to eat quickly outside the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Carol

Stayed 1 night in Sep 2024

4/10 Poor

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Couldn’t even bathe the water was so hot. There was no cold water available in our room. Like scalding hot water came from sink and shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy Westin. They were very clean and love the bedding.
Stayed 2 nights in Sep 2024

10/10 Excellent

Taylor

Stayed 1 night in Sep 2024

8/10 Good

Natasha, Cordova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stay. The view was beautiful. Make sure to get the Riverview
Stayed 2 nights in Sep 2024

10/10 Excellent

John Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Westin. All of the staff were great, the views were amazing and everything was. Either than I expected.
Stayed 1 night in Sep 2024

8/10 Good

Queen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael, Howell

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great view. Staff was wonderful.
Stayed 1 night in Jul 2024

10/10 Excellent

Curtis

Stayed 3 nights in Jun 2024

6/10 Okay

Niecy, Grovetown

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the bathroom was dirty we were charged for stuff not disclosed
Stayed 3 nights in Aug 2023

8/10 Good

louisa

Stayed 3 nights in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, nice and clean and staff was excellent. The location is great, walkable to casinos, shopping, and Decatur/French Quarter. We really enjoyed our stay here and would recommend it to anyone!
Stayed 2 nights in Sep 2024

2/10 Terrible

Andy

Disliked: Property conditions & facilities, room comfort
Bad check in
Didn’t have the right room that I paid for. Room I was given (double queen not king I paid for)had no cold water, couldn’t shower because water was scalding hot. Hotel said they would refund me for my first night stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar area with view, food at hotel was great, very convenient to walk to bourbon st and the dome for football game
Stayed 2 nights in Sep 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for visiting the French Quarter. Lovely view from the observatory.
Stayed 2 nights in Sep 2024

10/10 Excellent

J

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big beautiful hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and location is the best
Stayed 1 night in Sep 2024

10/10 Excellent

dawn, CORONADO

Stayed 2 nights in Aug 2024