See all properties

The Mercantile Hotel New Orleans

3.0 star property

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
Executive Suite, 1 King Bed | City view
1 bedroom, premium bedding, in-room safe, individually decorated
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar
$116
$98 nightly
$116 total
Total with taxes and fees
Feb 25 - Feb 26

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(103 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(90 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 2,991 reviews
$103 nightly
The price is $122
Mar 24 - Mar 25
Total with taxes and fees
Sonesta ES Suites New Orleans Convention Center

About the neighborhood

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Julia Street Cruise Terminal - 6 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • National World War II Museum - 8 min walk - 0.5 miles
  • Canal Street - 8 min walk - 0.5 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 940 out of 1510 reviews
Rating 8 - Good. 315 out of 1510 reviews
Rating 6 - Okay. 149 out of 1510 reviews
Rating 4 - Poor. 48 out of 1510 reviews
Rating 2 - Terrible. 58 out of 1510 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at The Mercantile! The room was like a small suite with a living area that included a sofa (bed), tv, coffee maker, refrigerator, and microwave. It was styled in a retro fashion with albums and a record player. The bed was in a separate room and it was so comfortable that I slept in late the next morning and skipped breakfast. Everything was clean. Last I would like to say that the staff was superb!! I have no complaints.
Stayed 1 night in Nov 2025

10/10 Excellent

Mashone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptional!!! From check-in, to restaurant recommendations, to service-bar, breakfast…everything! The valet attendant, Annie, was professional, personable! Only dislike was the hallway temperature and elevators need updating. Would ABSOLUTELY stay there again!
Stayed 2 nights in Nov 2025

8/10 Good

Dorothy

Traveled with family
Liked: Cleanliness, room comfort
The room met our needs for 3 people. Good and convenient location. Ice machines didn’t work.
Stayed 2 nights in Nov 2025

8/10 Good

June

Liked: Staff & service, property conditions & facilities
r
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was pleasantly delicious! Good selection with healthy options! Staff was friendly and provided local restaurant options for dinner! I would definitely recommend the hotel!
Stayed 1 night in Nov 2025

8/10 Good

Telisa

Traveled with family
Liked: Property conditions & facilities, room comfort
Need a few more food choices
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

8/10 Good

Valerie

Business traveler
Liked: Amenities, property conditions & facilities
I loved this hotel! It's beautiful and the staff is top notch! What would have made it 5 stars? Cotton swabs and pads in the room, option for daily housekeeping, and hangers. The bath towels smelled funky and like tortilla chips. Did someone forget to add detergent?
Stayed 3 nights in Nov 2025

10/10 Excellent

Starsky

Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Such a cool place! Rehabbed sugar factory/company. Generously sized suites, very comfy. Good hot breakfast.
Stayed 3 nights in Nov 2025

8/10 Good

Taalideem, Baltimore

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff was wclxtremely friendly and welcoming! The rooms were clean and comfortable.
My room
The record player ( nice touch).
My bedroom.
View of the city skyline from view.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jacob

Stayed 1 night in Nov 2025

10/10 Excellent

Keswonda

Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Stayed 2 nights in Nov 2025

6/10 Okay

Erica

Stayed 2 nights in Nov 2025

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, amenities
Loved my room. Was like a small apartment Shower was great!! Coffee in room was nice to have before went down to the breakfast buffet. So much to choose from. Took a nutrigrain bar for travels. Love the hot sauce on tables
Stayed 2 nights in Oct 2025

4/10 Poor

joshua

Stayed 1 night in Nov 2025

10/10 Excellent

melissa

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very cool hotel with a nice staff super clean rooms great location what more could u ask for oh yeah a record player!
Stayed 1 night in Nov 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in for a quick trip and loved the hotel! Staff was great, walking distance to food and drinks, easy access for Ubers!
Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Great location and value.
Stayed 1 night in Nov 2025

10/10 Excellent

Cedric

Stayed 4 nights in Nov 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Room was nice, toilet had flushing issues, staff was great
Stayed 1 night in Nov 2025

10/10 Excellent

Te'Nairia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Friendly and nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Igor, Washington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Early check-in. Basic but solid breakfast, great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025