SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Restaurant
Exterior
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Canal Street
    1 min walk
  • University Medical Center New Orleans
    4 min walk
  • Joy Theater
    7 min walk
  • New Orleans, LA (NEW-Lakefront)
    12 min drive

Room options

Studio, Multiple Beds (Hearing Accessible)

  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Panoramic Room, Multiple Beds, View

  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds

  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, No View

  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

New Orleans

SpringHill Suites by Marriott New Orleans Downtown/Canal Street is centrally located in New Orleans, a 4-minute walk from University Medical Center New Orleans and 7 minutes by foot from Joy Theater. .This hotel is 0.4 mi (0.6 km) from Saenger Theatre and 0.5 mi (0.7 km) from LSU Health Sciences Center.

What's nearby

  • Saenger Theatre - 8 min walk - 0.5 miles
  • Caesars Superdome - 13 min walk - 0.7 miles
  • Smoothie King Center - 17 min walk - 0.9 miles
  • Ernest N. Morial Convention Center - 3 min drive - 1.5 miles
  • National World War II Museum - 10 min drive - 7.0 miles

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Monkey Board - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪Ruby Slipper Cafe - ‬8 min walk
  • ‪Holiday Street Car Restaurant - ‬10 min walk
  • ‪The Sazerac Bar - ‬10 min walk

About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Hotel with free breakfast, a quick walk to University Medical Center New Orleans
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 74 guestrooms featuring microwaves and LED televisions. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Guests are offered a complimentary continental breakfast each morning. An additional buffet breakfast is served daily (subject to charges).
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered.
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 942 reviews" "
Rating 8 - Good. 240 out of 942 reviews" "
Rating 6 - Okay. 75 out of 942 reviews" "
Rating 4 - Poor. 57 out of 942 reviews" "
Rating 2 - Terrible. 56 out of 942 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff were friendly. The overall cleaniss of the room isn’t great. Sheets have stains and asked housekeeping to change sheets and they did but then the new set of sheets also had stains. If sheets have stains they need to be thrown away. The shower had a little bit of mold. The shower walls were not all the way clean. The floor had only been swept and not mopped. Our feet were black when we walked on it. The parking is inconvenient and there isn’t always a valet attendant on duty. Traveling with little ones I like having access to a washer well apparently their laundry room system has been down for weeks, like why hasn’t that been fixed yet? The hotels looks new and clean but really rooms arent clean. Housekeeping could definitely use some help.
Stayed 3 nights in Aug 2024

8/10 Good

Joseph Augustine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 lamps were not working and also need little more lights
Stayed 2 nights in Aug 2024

10/10 Excellent

Cassandra

Traveled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for new visitors
Stayed 1 night in Jun 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Candi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Self parking $20 was far away. 2 of 3 elevators were broken. Friendly staff, comfortable beds, clean, spacious room. Most of Breakfast was pretty good, turkey sausage, oatmeal with toppings, bagels, muffins but croissant sandwich tasted kind of bad, didn’t eat it.
Stayed 1 night in Aug 2024

6/10 Okay

Sebastian

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was much more prettier in person and breakfast was better than what i expected.
Stayed 3 nights in Jul 2024

6/10 Okay

Gaby

Traveled with family
They don’t turn down the room every day They never went the nights I stayed I had to ask for towels from the front desk
Stayed 3 nights in Jul 2024

2/10 Terrible

Alicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sheets were dirty the carpets were dirty we had no toilet paper no where to put trash
Stayed 2 nights in Jul 2024

8/10 Good

Lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

arnaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, exceptionally accommodating and friendly. Great staff/front desk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was always pleasant and Ms. Latonya was very welcoming and provided great information. Thank you!
Stayed 7 nights in Jun 2024

2/10 Terrible

Isis, Los Angeles

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
The front desk was rude and unwelcoming, upon requesting a diff room because our initial room had a clogged sink and dirty couch we felt the tension. The employees were talking amongst each other when we would come around. Very unprofessional.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Reunion
We had over 44 members of the Lawrence family converge on both your hotel and the city of New Orleans. We have family that have ada needs which were met, and the location was perfect for French Quarter, City Park by trolley, the Aquarium and the seaport for Carnival cruises. Your 14th floor and lobby were great meeting areas for the family. Your service was outstanding, and the people in the South are some of the nicest and inviting people I have met.
Stayed 4 nights in Jun 2024

4/10 Poor

ADRIAN

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The parking lot is like 2 blocks away and across the street. This is very uncomfortable. One elevator didn't work and the wait time for the rest was very long. They never clean your room once you check in.
Stayed 3 nights in Jul 2024

10/10 Excellent

Terrance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay ! Only thing I hate about it is open parking and no parking garage other than that great stay and nice staff !

4/10 Poor

Alma

Disliked: Staff & service, amenities
Will never stay there again
Stayed 5 nights in Jun 2024

8/10 Good

Zed

Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doorman was wonderful and so was the front desk. Super helpful about where to go for dinner and how to take the trolley. Super friendly and helpful!
Stayed 1 night in Jun 2024

6/10 Okay

Meghan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024