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AC Hotel by Marriott New Orleans French Quarter

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Front of property - evening/night
Lobby lounge
Lobby
Courtyard

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Canal Street
    3 min walk
  • Bourbon Street
    3 min walk
  • Saenger Theatre
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Hearing Accessible)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No Windows

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Tub)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, No Windows

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
Exterior
Crowne Plaza New Orleans French Qtr - Astor
Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (3543)
The price is $106
per night
$125 total
includes taxes & fees
Dec 5 - Dec 6
Crowne Plaza New Orleans French Qtr - Astor

About the neighborhood

New Orleans

AC Hotel by Marriott New Orleans French Quarter is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 13 minutes by foot from Caesars Superdome. .This hotel is 0.8 mi (1.3 km) from Jackson Square and 0.9 mi (1.4 km) from French Market.

What's nearby

  • Bourbon Street - 3 min walk - 0.2 miles
  • Caesars Superdome - 13 min walk - 0.7 miles
  • Jackson Square - 15 min walk - 0.8 miles
  • Ernest N. Morial Convention Center - 16 min walk - 0.9 miles
  • National World War II Museum - 17 min walk - 0.9 miles

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a 24-hour fitness center, a quick walk to Bourbon Street
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring refrigerators and Smart televisions. 47-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott New Orleans French Quarter. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,196 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to locate and the staff were friendly and accommodating. The hotel is conveniently located and easy to navigate.
Stayed 2 nights in Aug 2024

6/10 Okay

Bernice

Stayed 3 nights in Aug 2024

10/10 Excellent

Douglas

Stayed 3 nights in Aug 2024

10/10 Excellent

zaheim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Enit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es bien elegante, economica ademas de centrica puedes llegar con rapido acceso a todos los lugares turisticos
Stayed 3 nights in Aug 2024

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Jaikynya

Stayed 3 nights in Aug 2024

6/10 Okay

London, chicago

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly but the rooms were small with paper thin walls. I can hear people slamming doors all day and night. I also hear talking and walking all day and night. It interrupted my sleep continuously. I hated that part. On vacation i need good sleep.
Stayed 2 nights in Aug 2024

8/10 Good

SHIRLEY

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close we were to shops and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eloy

Stayed 4 nights in Aug 2024

10/10 Excellent

Markesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Bourbon St. Nice looking rooms... just smaller than expected
Stayed 1 night in Aug 2024

8/10 Good

Clinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Furshanna, Raleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing clean nice I will go back
Stayed 3 nights in Aug 2024

10/10 Excellent

Darrell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Orleans
Friendly staff, the room was clean and spacious.
Stayed 2 nights in Aug 2024

8/10 Good

Greg

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Trevoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillary was amazing, from the time of check-in, from the moment I checked out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jen, Plano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hillary? Was amazing! We stay every year here. There are always immaculate rooms and understanding about trying to get out when you have at least 3 people always needing one bathroom! Always very friendly and I got a birthday drink on the house! We didn't know there was an LGBT walk (everyone wore red dresses so that was interesting!) you can walk wherever you need to and the Hard Rock Cafe is just around the corner! This was the last leg of our trip, so we had to leave a day sooner, but it's always worth it to stay. There is a $24/night self parking garage or you can valet for $42. Keep in mind when you're looking on Expedia or another site! Thanks for making our yearly vacation a solid stop each year! See you in 2025!
Stayed 1 night in Aug 2024

8/10 Good

Ayeasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to walk to French quarter and other areas. The property was clean. Staff was friendly. Rooms were great
Stayed 3 nights in Aug 2024

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! They offered complimentary water bottles in the room and our room was so nice. Loved our stay here, will definitely be coming back whenever in NOLA.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location. I actually liked that it wasn’t too close to bourbon street, but still walkable to it. The hotel and staff are nice. The only thing I didn’t like was our room was facing another building and there wasn’t a view. The size of the room was good.
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was not private as it had sliding glass doors that didn't fit tight at the bottom so sound of privacy was an issue. They looked very nice but not practial for traveling with others.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy and friendly stay. the app made it convenient to request additional items if needed as the keyless entry. Will surely be returning
Stayed 3 nights in Aug 2024

10/10 Excellent

Taruna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed upon our arrival - do not be fooled by the positive reviews. When we arrived it seemed that no one was at the front desk to help us check in. We had to call them out from the back office where they were eating pizza. We were a party of a three and while checking in asked the staff member to clarify that our room would have 2 QUEEN BEDS to which he said YES. Upon entering our room, we found only two FULL beds. The room was super small and they told us only after check in they actually did not have any full beds and also did not have any cots. Additionally, the rooms are very dark and small. Expect lots of noise and subpar cleanliness in common areas. We did not feel safe outside the property either and there are lots of loud, drunk guests in the hotel.
Stayed 2 nights in Aug 2024