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Regency Inn and Suites New London - Mystic

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Regency Inn and Suites New London - Mystic

Fridge, microwave, coffee/tea maker
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Combined shower/tub, free toiletries, hair dryer, towels
Water view

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
269 North Frontage Road, 380 Bayonet St (Back Entrance/GPS), New London, CT, 06320
  • United States Coast Guard Academy
    15 min walk
  • Connecticut College Arboretum
    2 min drive
  • Connecticut College
    2 min drive
  • New London, CT (GON-Groton - New London)
    12 min drive

Room options

Similar properties

Exterior

Ramada by Wyndham Groton/Mystic

Pool
Hot Tub
Breakfast included
Pet friendly
3.2 out of 5, (1007)
The price is $76
per night
$87 total
includes taxes & fees
Jan 14 - Jan 15
Ramada by Wyndham Groton/Mystic

About the neighborhood

New London

When you stay at Regency Inn and Suites New London - Mystic in New London, you'll be in the historical district, within a 15-minute drive of Mystic Aquarium and Institute for Exploration and Mystic Seaport. .This hotel is 12.2 mi (19.6 km) from Mohegan Sun Casino and 14.9 mi (23.9 km) from Foxwoods Resort Casino.

What's nearby

  • United States Coast Guard Academy - 15 min walk
  • Connecticut College - 2 min drive
  • New London Ferry Dock - 3 min drive
  • Naval Submarine Base New London - 7 min drive
  • Ocean Beach Park - 14 min drive

Getting around

  • New London Union Station - 9 min drive
  • T.F. Green Airport (PVD) - 50 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬18 min walk
  • ‪Texas Roadhouse - ‬11 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

Regency Inn and Suites New London - Mystic

Hotel in New London with free breakfast and bars
Regency Inn and Suites New London - Mystic offers 136 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New London hotel provides complimentary wired and wireless Internet access. 32-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
For lunch or dinner, stop by Shaking Crab, a restaurant that specializes in seafood. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in New London? This hotel has 2702 square feet (251 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Shaking Crab - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Cascade Lounge - This bar serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cascade Lounge
  • Shaking Crab

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,702 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clarion Inn New London
Clarion New London
Regency Suites London Mystic
Clarion Inn New London Mystic
Regency Inn and Suites New London - Mystic Hotel
Regency Inn and Suites New London - Mystic New London
Regency Inn and Suites New London - Mystic Hotel New London

Regency Inn and Suites New London - Mystic Reviews

Reviews

6.0
Rating 10 - Excellent. 176 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 214 out of 1001 reviews" "
Rating 4 - Poor. 175 out of 1001 reviews" "
Rating 2 - Terrible. 208 out of 1001 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk gave some guy the same room number as me ,& my boyfriend ,& walked into our hotel room, then the toilet wasn’t working. All we get is “sorry” do not waste your money!!!
Stayed 1 night in Sep 2024

6/10 Okay

paula

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Tink

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was awful! 1st room tv not working, pool machine noise. 2nd romm was occupied already. 3 rd room smelled of mens cheap aftershave. Had to wait an hour for the pool due to adding chemicals (4pm pool opens at 8 am). Indoor pool cold as the ocean. Fans running due to chlorine smell. This was the purpose of the booking to swim and relax. This down right terrible.,if husband didnt talk me down i would have made a sceen. I should get a full refund!
Stayed 1 night in Sep 2024

2/10 Terrible

Kimberly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well let’s see where to start. We arrived and the guy behind the desk tells us we can’t have the king bed that we reserved they gave it to somebody else because we showed up to late but we had called ahead of time and said we’d be later than our check in the lady said not a problem. Then he gives us a room with two of the most uncomfortable beds ever and my bed had a bug on the pillow. The room itself felt dirty. But back to the guy at the front he yelled at me like straight yelled at me and told us he doesn’t need our money we don’t have to stay there all because I had mentioned to my boyfriend about the reviews I had read once he said the things about the room to us. Then our key card didn’t work and he then had to switch us completely to a different room just because the key card didn’t work. The hotel smells like smoke terribly. And we were woken up to a man power washing right outside of our hotel room window it was loud AF. We want our money back that was absolutely disgusting all around including the staff.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

It's hard to say!
Stayed 6 nights in Sep 2024

2/10 Terrible

Annette

Stayed 1 night in Sep 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Janine Mary

Stayed 1 night in Sep 2024

4/10 Poor

Joanmarie

Traveled with family
Disliked: Cleanliness
When you first come in it's nice and clean. When we were packing on our last day we found 2 live cockroaches. We also had an efficiency room and the stove was too close to the bed where I was afraid to use it that it would catch fire. We will not return.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property smelled of old cigarettes, the bathroom was gross, the toilet did not work and th room had no refrigerator. It had a stove, but no fridge. Horrible experience.
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways smelled terrible, the carpets were filthy, hardly any towels, and someone actuality drove a riding lawn mower through the lobby!! Im not a lawyer, but I think that's against the law. I haven't had a good hotel stay with any of your recommendations 🤔
Stayed 1 night in Sep 2024

4/10 Poor

Sarah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it was ok. The room we were in the room had trash in t still and the bathroom shower head was broke and the toilet had a hard time flushing or just wouldn't. We went to see the pool and it was so cold for being an indoor pool. Could use an upgrade for sure.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alijah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all
Stayed 1 night in Sep 2024

4/10 Poor

Christopher J.

Traveled with partner
Not much they can do in the area that they’re in
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A serene and elegantly appointed hotel exuding a pleasant cleanliness.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
I love the family that runs the bar and restaurant there are the sweetest people that I've met from India so far! Seems like the owners are trying to spruce up the outside by repainting the entire building which is huge I am hoping that they'll reduce some of the landscaping as well.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Liked: Staff & service, amenities
I love the family that runs the bar and restaurant near the sweetest people that I've met from India so far!
Stayed 6 nights in Sep 2024

6/10 Okay

Frances

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Well I think I've been here almost a month now because I'm looking for an apartment to rent and it's been comfortable and the staff has been nice and the restaurant staff is just an adorable sweet family!
Stayed 3 nights in Aug 2024

8/10 Good

iray

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 2 nights in Sep 2024

4/10 Poor

Frances

Traveled with group
Disliked: Amenities, property conditions & facilities
Property is run down and old. Needs a serious update.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not well maintained on outside. Sketchy vibe. Worn carpet. Front desk clerk barely understood English. Did not stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Delores

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not what we were told or expected
Stayed 3 nights in Sep 2024