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Hotel des Arts

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel des Arts

Property entrance
Aerial view
Exterior
Double Room, Balcony | Premium bedding, desk, free WiFi, bed sheets
Double Room, Balcony | Premium bedding, desk, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000
  • Casino Neuchatel
    3 min walk
  • Lac de Neuchatel
    3 min walk
  • Trans Swiss Trail
    5 min walk
  • Bern (BRN-Belp)
    60 min drive

Room options

View all photos for Suite

Suite | Premium bedding, desk, free WiFi, bed sheets

Suite

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, desk, free WiFi, bed sheets

Twin Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, desk, free WiFi, bed sheets

Double Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, free WiFi, bed sheets

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed
Balcony
Hôtel Alpes & Lac
Free WiFi
Restaurant
Breakfast available
Parking available
4.4 out of 5, Excellent, (347)
The price is $266
per night
$286 total
includes taxes & fees
Dec 6 - Dec 7
Hôtel Alpes & Lac

About the neighborhood

Neuchatel

A stay at Hotel des Arts places you in the heart of Neuchatel, within a 5-minute walk of Casino Neuchatel and Musée d’Art et d’Histoire. .This hotel is 0.2 mi (0.3 km) from Lac de Neuchatel and 0.3 mi (0.4 km) from Trans Swiss Trail.

What's nearby

  • Casino Neuchatel - 3 min walk - 0.2 miles
  • Lac de Neuchatel - 3 min walk - 0.2 miles
  • Place Pury - 9 min walk - 0.5 miles
  • Chateau de Neuchâtel - 11 min walk - 0.6 miles
  • Neuchatel Botanical Garden - 18 min walk - 1.0 mile

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Brasserie B'art - ‬2 min walk
  • ‪Glob' - ‬8 min walk
  • ‪Cactus - ‬1 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Lake Side - ‬4 min walk

About this property

Hotel des Arts

Hotel in Neuchatel
Hotel des Arts offers 46 accommodations with hair dryers and ceiling fans. Beds feature premium bedding. 55-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 46 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and ceiling fans.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Neuchatel? This hotel has 517 square feet (48 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-cm flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 559 reviews" "
Rating 8 - Good. 237 out of 559 reviews" "
Rating 6 - Okay. 61 out of 559 reviews" "
Rating 4 - Poor. 12 out of 559 reviews" "
Rating 2 - Terrible. 5 out of 559 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort
1 night in Neuchâtel
For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Stayed 3 nights in May 2024

10/10 Excellent

Renia

Stayed 1 night in May 2024

8/10 Good

Madeleine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice close to the city centre
Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Stayed 1 night in Mar 2024

10/10 Excellent

Razvan Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent
Stayed 1 night in Mar 2024

8/10 Good

Elwine Lana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Evan, Lond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay. Hotel was quiet, clean and comfortable and they were willing to store our bikes inside for the night.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking options are limited.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ross, Zurich

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ber good.
Stayed 1 night in Jan 2023

10/10 Excellent

Ross, Zurich

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 1 night in Jan 2023

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2022

10/10 Excellent

Jane

Stayed 1 night in Sep 2022

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need for a very fair price & friendly staf
The hotel is very well located. The staff was very friendly. Broad range of food for the breakfast. It is a hotel with a very high price/quality ratio. Recommended.
Stayed 1 night in Jul 2022

4/10 Poor

Punnavit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice location and very friendly staff but our room is above the bar and very noisy till mid night
Stayed 1 night in May 2022

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

JOSEPH, ACHRAFIEH

Stayed 16 nights in Dec 2021

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Wonderful friendly staff and hotel, lovely large room with great bed and bathroom. Coffee machine in the room , extremely comfortable will definately return in the future
Stayed 3 nights in Dec 2021

10/10 Excellent

Evgeny, Nottingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Free wi-fi. Helpful staff, printing documents by request. Good location. Free travel and museums passes.
Stayed 5 nights in Dec 2021

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. Very helpful staff
Stayed 4 nights in Nov 2021