Located in National Park Village, Alpine Chalets is in a national park, within a 15-minute drive of Tongariro National Park Whakapapa Visitor Centre and Taranaki Falls. .This apartment is 9.8 mi (15.7 km) from Mt Ngauruhoe and 9.8 mi (15.7 km) from Opotaka Historic Place.
Tongariro National Park Whakapapa Visitor Centre - 11 min drive - 9.6 miles
Taranaki Falls - 11 min drive - 9.7 miles
Whakapapa Ski Area - 20 min drive - 13.9 miles
Tongariro Alpine Crossing - 24 min drive - 20.6 miles
Getting around
Taupo (TUO) - 65 min drive
Restaurants
Schnapps Bar - 1 min walk
Macrocarpa Cafe - 3 min walk
Eivins Bistro Bar - 5 min walk
The Station Cafe and Restaurant - 10 min walk
Basekamp - 12 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Alpine Chalets
Apartment with free parking, in the vicinity of Tongariro National Park Whakapapa Visitor Centre
Alpine Chalets offers 12 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished. Accommodations at this 3-star apartment have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This National Park Village apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 12 individually furnished guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and 32-inch Smart televisions are provided for your entertainment. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided once per stay.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This apartment also features ski storage and a picnic area.
Featured amenities include express check-in and express check-out. Free self parking is available onsite.
Languages
English
Property amenities
Ski
Downhill skiing nearby
Ski area nearby
Ski storage
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Onsite parking includes off-street options
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Tea bags/instant coffee
Toaster
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV
Outdoor areas
Balcony
Garden
Picnic area
Terrace
Yard
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Smoke-free property
Services and conveniences
Blackout drapes
Housekeeping (once per stay)
Location highlights
In a national park
In the mountains
Things to do
Ski storage
Ecotours nearby
Free bicycles nearby
Hiking/biking trails nearby
Horseback riding nearby
Kayaking nearby
Mountain climbing nearby
Rock climbing nearby
Spelunking nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Security system
Fire extinguisher
General
12 units
Garden
Individual furnishings
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For same day bookings, please contact the property using the information on the reservation confirmation received after booking.
Access methods
Key retrieval, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 9429046404473
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Alpine Chalets Lodge National Park Village
Alpine Chalets National Park Village
Alpine s National Park ge
Alpine Chalets Apartment
Alpine Chalets National Park Village
Alpine Chalets Apartment National Park Village
Alpine Chalets Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 33 out of 91 reviews" "
10 - Excellent
33
Rating 8 - Good. 37 out of 91 reviews" "
8 - Good
37
Rating 6 - Okay. 9 out of 91 reviews" "
6 - Okay
9
Rating 4 - Poor. 12 out of 91 reviews" "
4 - Poor
12
Rating 2 - Terrible. 0 out of 91 reviews" "
2 - Terrible
0
8.0/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Lyn
Traveled with family
Aug 19, 2024
Mary is very accomodating and attentive to our request. The place have an excellent location and nearby everything you need - gas station, restaurants, whakapapa ski area.
Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.
Very warm and cozy accomodation. Excellent location. Amazing views and the best part was the host Mary
Very pro active with communication. Even gave us plenty of time to check out.
We would love to stay here again.
Nazia
Stayed 2 nights in May 2024
10/10 Excellent
Krista
Traveled with group
May 8, 2024
Liked: Property conditions & facilities
Hospitality was excellent very attentive and communicative. The rooms were warm and cosy, beautiful views of Mt Ruapehu would recommend !
Krista
Stayed 2 nights in May 2024
10/10 Excellent
K
Apr 23, 2024
Liked: Cleanliness, room comfort
Very comfortable stay!
Very comfortable stay at Alpine chalets - really clean and comfortable beds, kitchenette had everything it needed. Great communication with the very friendly owner who greeted us and had a little chat.
K
Stayed 2 nights in Apr 2024
8/10 Good
Alnoor
Traveled with partner
Apr 1, 2024
Liked: Cleanliness
Excellent location. Our unit had very good views of all three volcanoes and we were lucky with the weather.
The property is a little bit dated but was worth the price.
We would consider returning in the future.
Alnoor
Stayed 2 nights in Mar 2024
6/10 Okay
Suyoun
Mar 4, 2024
Disliked: Property conditions & facilities
Unable to use wifi
Suyoun
Stayed 2 nights in Mar 2024
6/10 Okay
Howard
Traveled with family
Feb 25, 2024
The property is quite old. We were at 2nd floor with the mountain view, which was good. Parking was at rear of buliding, a bit inconvenient. The building is just adjacent to the highway, it was noisy and many big trucks handover drivers.
Howard
Stayed 2 nights in Feb 2024
8/10 Good
Glyn
Traveled with partner
Dec 30, 2023
Liked: Cleanliness
This is an older very traditional property that is currently undergoing renovations. Although it's very much in need of an update, the manager & staff do a fantastic job keeping it clean, warm & comfortable. The check-in procedure is via looking for your name on a list on the door, with the key being in your room. That's absolutely fine especially if arriving late, but our personal preference is to see a person at check-in. We had a wonderful stay & Mary the manager couldn't have been more delightful 😊
Had everything we needed for a 2 night stay. Good kitchen facilities with elements and lots of utensils including sharp knives. Comfy beds. Wonderful view of the mountains through the window. We had the panoramic room with 2 steep flights of external steps which are rather dangerous and poorly maintained. Would be treacherous in the winter! The outside of the chalets looks poorly maintained and indoors is a bit dated but clean and comfortable.
Margaret
Stayed 2 nights in Feb 2023
4/10 Poor
Anne
Feb 19, 2023
Disliked: Cleanliness, room comfort
Disappointing stay. We were expecting a fairly basic no frills stay, but the state of the room and the building was really disappointing. Although the bed was comfortable and the views from the property were amazing, there was a big black mouldy patch on the ceiling and the room smelled really damp and mouldy. It wasn’t really easy to leave the windows open to help with this as the bathroom window would only open very very wide and leaving the front window open at night meant traffic noise was too loud. Also there were some very big rusty stains on the outside of the bedroom window and stuff dripping down from somewhere above. Also there was absolutely no sound proofing between rooms and our microwave was quite dirty inside and the kitchen shelves and lamp and surfaces were dusty so the room cannot have been well sanitized between guests. We could hear every footstep taken by the people above, and could hear cupboard doors, cups being put down on the draining board/shelves, the microwave being turned on etc. luckily enough the neighbours were not too noisy in talking/loud tv etc or this would have been a nightmare. The communication was generally very good, but when I asked if a late checkout could be a possibility (as mentioned in the info folder in the room) I didn’t receive any reply.
Anne
Stayed 2 nights in Feb 2023
8/10 Good
SHEENA
Traveled with family
Sep 25, 2022
Liked: Cleanliness, amenities
It was warm and cozy, the beds were comfortable, everything was clean. Some paint work needs to be done on the window sill in the bathroom, there were a few stains on the carpet, the frying pan was buckled and needs replacing, somewhere to put things in the shower would be great. Mary was a wonderfully attentive host. We will definitely be back and will recommend to others. Thankyou!