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Wish Natal

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wish Natal

Outdoor pool
Property entrance
View from property
Balcony
Family Room, Sea View | Minibar, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Pet friendly
    Pet friendly
  • All inclusive
    All inclusive
  • Spa
    Spa

Explore the area

Map
Via Costeira, 5525, Natal, RN, 59090-002
  • Dunes Park
    1 min walk
  • Natal Convention Center
    5 min drive
  • Craft Fair of Ponta Negra
    6 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.)
    68 min drive

Room options

View all photos for Superior Room, Ocean View

Balcony

Superior Room, Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Sea View

Family Room, Sea View | Minibar, free WiFi, bed sheets

Family Room, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Minibar, free WiFi, bed sheets

Superior Room

  • 291 sq ft
  • Hill view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Accessible, Ocean View

Superior Room, Accessible, Ocean View | Minibar, free WiFi, bed sheets

Superior Room, Accessible, Ocean View

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View | Minibar, free WiFi, bed sheets

Family Room, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds
Exterior
Serhs Natal Grand Hotel & Resort
Pool
Hot Tub
All inclusive
Spa
4.4 out of 5, Excellent, (1004)
The price is $149
per night
$156 total
includes taxes & fees
Dec 5 - Dec 6
Serhs Natal Grand Hotel & Resort

About the neighborhood

Natal

With a stay at Wish Natal in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. .This beach hotel is 3.2 mi (5.1 km) from Natal Convention Center and 3.6 mi (5.7 km) from Mae Luiza Lighthouse.

What's nearby

  • Dunes Park - 1 min walk - 0.1 miles
  • Natal Convention Center - 5 min drive - 3.2 miles
  • Craft Fair of Ponta Negra - 6 min drive - 3.7 miles
  • Federal University of Rio Grande do Norte - 10 min drive - 6.4 miles
  • Ponta Negra Beach - 13 min drive - 5.1 miles

Getting around

  • Natal Alecrim II Station - 11 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 68 min drive

Restaurants

  • ‪Nau Frutos do Mar - ‬9 min drive
  • ‪Restaurante Malta - ‬1 min walk
  • ‪Restaurante Potiguar - ‬20 min walk
  • ‪Lobby Bar - ‬16 min walk
  • ‪Self-Service Nordestino - ‬10 min drive

About this property

Wish Natal

Beachfront hotel with relaxing spa services
Wish Natal offers 188 air-conditioned accommodations with minibars and complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 188 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Wish Natal has a restaurant on site.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Wish Natal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 120.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 120.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Wish Natal Hotel
Prodigy Beach Resort Natal
Wish Natal Hotel
Wish Natal Natal
Wish Natal Hotel Natal

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 581 reviews" "
Rating 8 - Good. 131 out of 581 reviews" "
Rating 6 - Okay. 37 out of 581 reviews" "
Rating 4 - Poor. 12 out of 581 reviews" "
Rating 2 - Terrible. 13 out of 581 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Indarjit, weehawken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, great views, safe and east access to all
Stayed 4 nights in Jul 2024

10/10 Excellent

Eleika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just amazing. Super clean. The staff was incredibly friendly. I will definitely be back
Stayed 5 nights in Jun 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff loved it
Stayed 14 nights in Mar 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly and welcoming.
Stayed 2 nights in Apr 2024

2/10 Terrible

Fabiana

Stayed 3 nights in Mar 2024

8/10 Good

Romero

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the pool, the lobby, the balcony from our room! I found the room big with a hot shower, safe and 2 large beds, large TV. My husband would say the room needed a slight redo in paint, and a bit of cleaning (front door had hand prints, AC vent had chipped paint) etc and I can say I don't disagree. All in all the room was very comfortable. Staff were very friendly even to us NY'ers struggling to speak Portuguse. The pool staff, buffet staff, lobby staff were all so friendly. Only gripe for me was: the unavailability of quick sandwiches, salads, etc. Maybe being americans we are used to that... To pick up a quick lunch for the room to enjoy without the formality was almost impossible. You have to go through room service (which is great don't get me wrong, but for every day it's too formal), the buffet or the malta &/or pool service. Room service didn't work for us with the QR code so we had to keep going down to order. They have the room in this expansive resort, would be nice to just grab a drink, sandwich, coffee, or sandwich (for those traveling w/ kids) to go. The resort is about a 10 minute taxi ride at least from the main shopping, eating out area. So, although great that it's far away the convince of quick meals to go wasn't offered. And that is tough for families used to being able to grab a quick bit without room service. But a wonderful stay and lovely resort! We stayed for 8 days. From NY USA. Long flight to get here!!
Stayed 8 nights in Feb 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Very nice accommodations. Good, basic breakfast. Clean. The elevator key system malfunctioned three times during my stay.
Stayed 2 nights in Jan 2024

6/10 Okay

Marcelo, Jackson Heights

Traveled with partner
Liked: Staff & service
Love the ocean view rooms but hotel need upgrading. I don't think I'll be back to that hotel
Stayed 10 nights in Jan 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Amadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very good. We were upgraded to a larger suite with a balcony and water view which was very nice. The room itself was not properly cleaned when we arrived which was disappointing but to avoid further delays I did not communicate this to the front desk so I have to be transparent about that. We found open water bottles in the mini bar and candy wrappers under the bed as well as the toilet being dirty in the bathroom. Other than that the room was fine in terms of cleanliness. Another thing we did not like was that the sliding door to the balcony did not close properly. Even when locked there was a gap between the doors so if someone on the outside wanted to open the door they could easily slip something between the doors and unlatch the lock so every night we were tying the door latch with string so that it could not be slipped open. The hotel itself was very safe and we didn’t feel unsafe at any point, but you can never be too careful and we felt this was disappointing in terms of personal safety in the room. Other than that we had a wonderful stay. The pool was very clean and pleasant to use, the buffet breakfast and dinner were SO delicious and we always found something new to try every morning and night. The buffet area was kept incredibly clean with consistent supervision from staff. We also utilized the spa and had a pleasant and relaxing experience. Overall we were very satisfied with our stay despite the downsides I described.
Stayed 4 nights in Nov 2023

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very family friendly. Customer service was excellent from the moment you check in. Food had a variety of selections from Breakfast, Lunch, to Dinner. Hotel is beachfront and the views are spectacular.
Stayed 6 nights in Oct 2023

10/10 Excellent

keyue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful location.
Stayed 2 nights in Jun 2023

6/10 Okay

IZIDRO, Syosset

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

George

Stayed 5 nights in Mar 2023

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful, tough to improve.
Stayed 1 night in Sep 2022

4/10 Poor

Pedro

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Se o propósito for viajar em Família, o hotel é satisfatório. Se for viajar em casal ou para relaxar, não atende ao propósito. O valor da diária, contudo, é excessivo para ambas as propostas. As áreas comuns estavam muito cheias, o SPA não tinha vagas para nenhum de nossos dias de hospedagem e o café-da-manhã decepcionou.
Stayed 3 nights in Jul 2022

2/10 Terrible

John De La

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia and this hotel would not provide a refund.
Stayed 6 nights in May 2022

10/10 Excellent

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Natal Via Costeira, quick check in, concierge service offered but they wanted to sell vacations club, which i did not accepted
Stayed 1 night in Feb 2022

8/10 Good

Lady Laura

Liked: Staff & service
Poor air conditioning inside the property and leaking sealing
Stayed 3 nights in Feb 2022

10/10 Excellent

Veronica

Stayed 7 nights in Jan 2022

10/10 Excellent

Loran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Jan 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Brazilian resort hotel
Biggest issue was with hotels.com! I arrived too find the reservation wasn't sent to the hotel. when they tried to call hotels.com they claimed no evidence of reservation even though I had proof. I registered manually.At checkout,I was given a bill despite the fact that I paid. Finally, after extensive discussion and with help from Brazilian family, hotels.com found reservation! This was sloppy by hotels.com and should never have happened. Also, hotels.com should tell customers that if you don't speak Portuguese, you have no ability to communicate as very few staff speak English! This info should be available info during bookings. You should do the research as the booking site! Having said that, the Wish is a beautiful hotel, has a very nice pool and beach, and the staff is extremely nice, polite and tries to be helpful. The breakfast buffet is great and provides a nice selection of the wonderful Brazilian fruit.
Stayed 5 nights in Dec 2021

8/10 Good

EVERSON CLEBER DA

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very good, the staff is well trained and courteous. But there’s a few things that are still missing in order to be a 5 stars hotel, like cleanliness in some areas, like swimming pool bathrooms, restaurant lamps, Botha facades and the pool itself, also the hotel is very dated with no renovations. In my opinion it’s a very good 3 stars resort
Stayed 4 nights in Dec 2021

2/10 Terrible

Jose R Pena, San Diego

Stayed 2 nights in Oct 2021