InterContinental Fiji Golf Resort & Spa, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Fiji Golf Resort & Spa, an IHG Hotel

Exterior
3 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Exterior
Club Suite, 2 Bedrooms, Accessible, Business Lounge Access (Plunge Pool) | Premium bedding, minibar, in-room safe, individually decorated
Club Suite, 2 Bedrooms, Accessible, Business Lounge Access (Plunge Pool) | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Breakfast included
  • Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
Maro Road, Natadola Bay, Natadola, 0000
  • Natadola Beach
    2 min walk
  • Natadola Bay Championship Golf Course
    6 min drive
  • Shangri La Beach
    33 min drive
  • Nadi (NAN-Nadi Intl.)
    69 min drive

Room options

Room, 1 King Bed, Lagoon View, Ground Floor

  • 678 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Beachfront

  • 925 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Pool Access, Garden View

  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Garden View (Beach Access)

  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View, Ground Floor

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Lagoon View

  • 925 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Garden View (Lagoon Access)

  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Garden View

  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Natadola)

  • 2346 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom, Accessible, Club Lounge Access (Plunge Pool)

  • 1238 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Accessible, Club Lounge Access

  • 1238 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ground Floor

  • 678 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ground Floor

  • 925 sq ft
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

Room, 1 King Bed, Balcony, Pool View

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Beachfront

  • 678 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Bedrooms, Accessible, Club Lounge Access

  • 1672 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

Suite, 1 Bedroom, Lagoon View, Ground Floor

  • 925 sq ft
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

Room, 1 King Bed, Balcony, Lagoon View

  • 678 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Bedrooms, Accessible, Club Lounge Access (Plunge Pool)

  • 1672 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

About the neighborhood

Natadola

Located in Natadola, InterContinental Fiji Golf Resort & Spa, an IHG Hotel is connected to the convention center, a 1-minute drive from Natadola Beach and 6 minutes from Natadola Bay Championship Golf Course. .This beach hotel is 16.8 mi (27.1 km) from Sigatoka Sand Dunes and 32.2 mi (51.7 km) from Port Denarau Marina.

What's nearby

  • Natadola Beach - 2 min walk - 0.2 miles
  • Natadola Bay Championship Golf Course - 6 min drive - 1.6 miles
  • Shangri La Beach - 33 min drive - 13.9 miles
  • Sigatoka Sand Dunes - 34 min drive - 16.9 miles
  • Port Denarau Marina - 54 min drive - 32.2 miles

Getting around

  • Nadi Intl. Airport (NAN) - 69 min drive

Restaurants

  • ‪Kama Lounge - ‬1 min walk
  • ‪Toba Bar & Grill @ InterContinental Fiji Golf Resort & Spa - ‬1 min walk
  • ‪Navo @ InterContinental Fiji Golf Resort & Spa - ‬7 min walk
  • ‪Sanasana Restaurant - ‬2 min walk
  • ‪Club Intercontinental Lounge @ Intercontinental Fiji - ‬5 min walk

About this property

InterContinental Fiji Golf Resort & Spa, an IHG Hotel

Luxury hotel on the beach, with 3 outdoor swimming pools
InterContinental Fiji Golf Resort & Spa, an IHG Hotel offers 266 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include day beds. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa InterContinental has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 266 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy a soak in one of the 3 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Navo Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary full breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Natadola? This hotel has 6200 square feet (576 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.
Navo Restaurant - Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Toba Bar and Grill - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Sanasana Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Kama Lounge - This beachfront restaurant serves brunch only. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Kama Lounge
  • Navo Restaurant
  • Sanasana Restaurant
  • Toba Bar and Grill

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Mini golf
  • Outdoor pool (guest access)
  • Personal motorized watercraft
  • Playground
  • Pro golf shop
  • Safari
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Volleyball
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (6,200 square feet of space)

Outdoors

  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 46 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for FJD 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 2.5 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: FJD 63 per person (one way)
  • Rollaway bed fee: FJD 150.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiji Golf Resort
Fiji InterContinental Golf Resort
Fiji InterContinental Resort
InterContinental Fiji Golf
InterContinental Fiji Golf Resort
InterContinental Golf
InterContinental Golf Fiji
InterContinental Golf Resort
InterContinental Golf Resort Fiji
InterContinental Resort Fiji
Intercontinental Coral Coast
Intercontinental Fiji Golf Hotel Sigatoka
InterContinental Fiji Golf Resort & Spa Sigatoka
Intercontinental Fiji Golf Resort And Spa
Intercontinental Fiji Hotel
InterContinental Fiji Golf Resort Natadola
InterContinental Fiji Golf Natadola
Intercontinental Fiji Golf Hotel Sigatoka
Intercontinental Coral Coast
Intercontinental Fiji Hotel
InterContinental Fiji Golf Resort & Spa Sigatoka
InterContinental Fiji Golf Resort Spa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1001 reviews" "
Rating 8 - Good. 184 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort and even more beautiful people. Made to feel very special. Awesome!
Stayed 14 nights in Aug 2024

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. The views and layout of the place was beautiful. staff and concierge was extremely helpful and always welcoming to us. IIiapo was such a great help for us, he made sure we were always taken care of and gave us excellent customer service. Breakfast was all you can eat buffet and all the selections weee delicious. If you needed to get around the resort you can request a ride and they get to you very fast to take you where you needed to go. We will definitely be staying here again when returning to Fiji.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark, Murrumba Downs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, excellent view from beach front room ,, food and service was great,,,,,
Stayed 7 nights in Aug 2024

10/10 Excellent

Oscar, Northshore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We,d like people working there. They"re always caring us and have an amazing actitud. This resort facilities are very enjoyable.
Stayed 3 nights in Aug 2024

8/10 Good

Bryce

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Shareen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful but bathroom needs upgrade. Bathroom counter was broken in places and one sink didn’t work while the other was stained. Other than that, beautiful and clean property.
Stayed 2 nights in Aug 2024

10/10 Excellent

BARRY JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fantastic, staff so friendly Food was average for the price
Stayed 7 nights in Jul 2024

10/10 Excellent

Tacita Taren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was 5 star, cleaning everyday with a turn down service. Staff were AMAZING and catered to your every needs. The resort is absolutely breathtaking!! Amenities all around were clean. Many options to relax or partake in daily activity
Stayed 7 nights in Aug 2024

10/10 Excellent

Todd

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being able to snorkel right in front of the hotel. Loved all of the wonderful staff & amenities. Great place, great location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome all the way around. The staff goes out of their way. Iva and Kapil were the best!! Already planning my next trip there with the kids.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rehbar

Liked: Cleanliness, staff & service, property conditions & facilities
The room was little bit untidy and dusty, but overall we ignored that and enjoyed rest of the services which was excellent and had good times.
Stayed 2 nights in Jul 2024

8/10 Good

william

Stayed 7 nights in Jul 2024

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, the staff were lovely and caring, which made our holiday even more special particularly for our 4 yr old with lot of daily activities. Would definitely stay again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Greta stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Garon Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Debbie Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best holiday ive ever had, and i have travelled a lot. Everything was there at your fingertips. Buggies to take you around the resort. Dining options. A kids pool, and an adults pool. A club lounge. And the people at the resort were the friendliest ive ever met. Always saying Bula and very helpful. Definitely going back next year
Stayed 8 nights in Jul 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Grounds - Excellent Staff
Extremely friendly staff; Beautiful property grounds; Food quality and experience was very high; Fishing excursion was a highlight; Excellent holiday stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb resort for family holiday. Staff incredibly kind to our children at every opportunity. Our family room had two double beds, large bathroom and had a bath on the balcony. Dining was very good in all three restaurants, Nova outstanding. Breakfast was an excellent spread of hot and cold options with good variety. The kids had different activities throughout the day including the daily “crab race”. Options for supervised care at Planet Trekkers were also good. Swimming pools were great and the beach was superb. There are adults only areas for those wanting some respite or travelling without children (infinity pool and Nova restaurant after 730pm). Despite attending when the hotel was at capacity, it never felt crowded. So many of the staff were fantastic and went out of their way to give us a good holiday, we are just disappointed we couldn’t thank them all. We would highly recommend.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anna

Stayed 7 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fantastic snorkling just off the shore and plenty to do... or can choose to do very little.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The major like was the friendliness and helpful attitude of all staff. They went out of their way to be welcoming and helpful in all areas in the resort.
Stayed 11 nights in Jun 2024

10/10 Excellent

Stephanie Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lush and tropical and the bay was perfect to swim in and snorkel. The breakfast was wonderful, and dinner restaurants had great options (something for everyone).
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Traveled with family
Liked: Staff & service, amenities
Five VERY tired stars. Lovely tropical gardens and spacious rooms. The public areas are spacious and magnificent in proportion. The restaurants are easy to access but unfortunately have quite a boring base menu. There are parts of the built areas that need upgrades eg, lights missing or flickering, paint bubbling on walls, maintenance not performed as promised. There is quite an array of activities and all are fun. There are two pools which are good. Being 5 stars, the room rates reflected that rating. I was subjected to a strange phenomenon. on the room TV You can check your expenditure- I noticed a large fee which was not itemised, so I approached the concierge who immediately deleted that item with no further explanation other than “that shouldn’t be there”. Every member of staff is helpful, considerate and friendly.
Stayed 1 night in Jun 2024