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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Free buffet breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Aspen Grove Park
    5 min drive
  • The Factory
    6 min drive
  • Franklin Farmers Market
    6 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    25 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 229 sq ft
  • Sleeps 2
  • 1 King Bed
Exterior
Hyatt House Nashville/Franklin/Cool Springs
Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (1003)
The price is $121
per night
$142 total
includes taxes & fees
Dec 6 - Dec 7
Hyatt House Nashville/Franklin/Cool Springs

About the neighborhood

Franklin

Located in Franklin, Tru by Hilton Franklin Cool Springs Nashville is within a 10-minute drive of The Factory and Franklin Farmers Market. .This hotel is 3.1 mi (5 km) from CoolSprings Galleria and 4.3 mi (6.9 km) from Franklin Theatre.

What's nearby

  • The Factory - 6 min drive - 2.9 miles
  • Franklin Farmers Market - 6 min drive - 3.0 miles
  • CoolSprings Galleria - 6 min drive - 3.1 miles
  • Franklin Theatre - 7 min drive - 4.4 miles
  • Lotz House Museum - 8 min drive - 4.8 miles

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel with free breakfast, in the vicinity of The Factory
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Franklin Cool Springs Nashville. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Reviews

9.4

Exceptional

Rating 10 - Excellent. 612 out of 811 reviews" "
Rating 8 - Good. 132 out of 811 reviews" "
Rating 6 - Okay. 32 out of 811 reviews" "
Rating 4 - Poor. 19 out of 811 reviews" "
Rating 2 - Terrible. 16 out of 811 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and quiet. We'll be coming back to this one!
Stayed 1 night in Aug 2024

10/10 Excellent

Chuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff that works there were very nice and helpful..
Stayed 3 nights in Aug 2024

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, amenities
Hotel was new, rooms nice size, clean and perfect for a quick night stay on our way home from Texas. Breakfast had a nice selection. The only weakness, it was a beautiful night and no outdoor seating. A bench or few chairs would be a great addition!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable hotel! Love the soap scents too!
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quick and easy check in/check out process. Clean rooms, great water pressure, free breakfast and friendly staff. No regrets booking here!
Stayed 1 night in Aug 2024

6/10 Okay

Vincent

Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
The greenery
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Joanne

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru by Hilton has become our new favorite hotel chain. This location didn't disappoint. Everything was clean and comfortable and breakfast was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really love this location!
We found this location a few years ago. Now, we stay at this location every time we travel through the Nashville area (5-7 times per year). It is always so clean, comfortable and the staff is so nice. We use the gym and enjoy the breakfast. The area is a bonus. There are lots of shops, restaurants, and grocery stores nearby.
Stayed 1 night in Jul 2024

4/10 Poor

Mary

Traveled with partner
Disliked: Cleanliness, staff & service
You could hear dogs barking while you were trying to sleep. Staff didn’t care. I wasn’t the only patron who had this problem. The ‘one’ microwave in the common area was always dirty. Side note— out of hazelnut creamer all 3 days we were there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and great front desk staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Jul 2024

6/10 Okay

Rachel

Traveled with family and small children
Disliked: Cleanliness
In our room there was hair in the tub, under the mirror and shelf in bathroom was not cleaned splatter/sprayed residue on the wall and shelf, smudging of dirty spots with possibly clearing spray dots next to it on wall pop hot hangers, between the beds/behind the night stand there was food splatter from what looked like a tomato seeds and all and walking into the room it smelled and the pillows smelled dirty as well. Plus the small red light on the switch on the tall corner lamp was annoying to sleep.
Stayed 1 night in Jul 2024