The Hayes Street Hotel Nashville Downtown

3.5 star property

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Photo gallery for The Hayes Street Hotel Nashville Downtown

Terrace/patio
Lobby
Lobby
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
$128
$107 nightly
$128 total
Total with taxes and fees
Feb 24 - Feb 25

Explore the area

View in a map
1909 Hayes Street, Nashville, TN, 37203
  • Place, Saint Thomas Midtown Hospital
    ‪3 min walk‬
  • Place, Vanderbilt University
    ‪3 min walk‬
  • Place, Elliston Place
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(76 reviews)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(70 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, 1 Bedroom

9.2 out of 10
Wonderful
(10 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Single Room, Accessible

7.6 out of 10
Good
(9 reviews)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Single Room, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Nashville

With a stay at The Hayes Street Hotel Nashville Downtown in Nashville (West End), you'll be a 4-minute walk from Vanderbilt University and a 2-minute drive from Bridgestone Arena. .This hotel is 1.4 mi (2.2 km) from Ryman Auditorium and 1.6 mi (2.6 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Saint Thomas Midtown Hospital - 3 min walk - 0.2 miles
  • Vanderbilt University - 3 min walk - 0.2 miles
  • Elliston Place - 6 min walk - 0.4 miles
  • Centennial Park - 15 min walk - 0.8 miles
  • The Parthenon - 18 min walk - 1.0 mile

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • ‪Cook Out - ‬4 min walk
  • ‪Red Door Saloon - ‬5 min walk
  • ‪Hattie B's Hot Chicken - ‬4 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Velvet Taco - ‬5 min walk

About this property

The Hayes Street Hotel Nashville Downtown

The Hayes Street Hotel Nashville Downtown offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per accommodation, per night
  • Destination fee: USD 14.01 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 578 out of 1185 reviews
Rating 8 - Good. 266 out of 1185 reviews
Rating 6 - Okay. 189 out of 1185 reviews
Rating 4 - Poor. 94 out of 1185 reviews
Rating 2 - Terrible. 58 out of 1185 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2025

10/10 Excellent

Marcella

Stayed 2 nights in Nov 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and super helpful. Rooms are good sized and clean. Breakfast was good with make-your-own waffles. Room service is upon request. Located in midtown Nashville near the original Hattie B's, it is a bit off the beaten path and about one mile from Broadway (Uber!).
Stayed 3 nights in Nov 2025

10/10 Excellent

Myna-Maria

Liked: Cleanliness, staff & service, property conditions & facilities
For an old hotel, it was really clean and quaint. Some staff members were grumpy. But there were others that were really nice. For the price, it’s a great stay. I’d def stay here again
Stayed 1 night in Nov 2025

6/10 Okay

Alicia

Stayed 2 nights in Nov 2025

8/10 Good

David Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Great staff.
Stayed 1 night in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Very nice staff
Stayed 3 nights in Oct 2025

6/10 Okay

Jacqueline

Traveled with group
Liked: Cleanliness
The room was just ok, nothing special. The check- in staff was unwelcoming and made us feel like we were interrupting them. They didn't know where any nearby coffee places were. The breakfast was ok.
Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest staff! Made my stay very enjoyable. Clean, big room, Comfy bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

James, Springfield

Stayed 1 night in Nov 2025

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service
Clean room, friendly staff, easy check in and out.
Stayed 1 night in Nov 2025

8/10 Good

ERIN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillows were very comfortable. We were able to find street parking and avoid the $42 charge all 4 nights. The Hayes is downtown without being too close to the party of Music Row. The Mexican restaurant next door had great food and drinks.
Stayed 3 nights in Nov 2025

6/10 Okay

Ryan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel was fairly basic but was a clean and friendly. The front desk staff were friendly and helpful. I wish the lobby bar/lounge was open (seemed to be temporary closed). Would’ve been nice to enjoy some even g appetizers and cocktails
Stayed 4 nights in Nov 2025

6/10 Okay

Alesia

Stayed 3 nights in Nov 2025

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Sharla

Traveled with family
Liked: Amenities
Convenient location, courteous front desk and valet attendant
Stayed 1 night in Nov 2025

10/10 Excellent

Saul

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was great and continental breakfast was easy and good
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great:)
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fast friendly and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Darlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room was not aware valet parking only did not like the added expense and suprise
Stayed 1 night in Nov 2025

6/10 Okay

david

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Myrna

We ended up with a charge on our card from this hotel that we weren’t sure what it was for. I called the hotel and left 3 messages. No one ever got back to me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lacey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick check in, great amenities
Stayed 1 night in Nov 2025