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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Lobby
Lobby
Exterior
Fitness facility
Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
$128
$108 nightly
$128 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(89 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Tennessee State Capitol - 3 min walk - 0.2 miles
  • Broadway - 6 min walk - 0.4 miles
  • Ryman Auditorium - 8 min walk - 0.5 miles
  • Bridgestone Arena - 8 min walk - 0.5 miles
  • Country Music Hall of Fame and Museum - 13 min walk - 0.7 miles

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Frothy Monkey - ‬4 min walk
  • ‪Skye Lounge - ‬1 min walk
  • ‪Speakers' Bistro - ‬1 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Hotel with free breakfast, 9-minute walk to Bridgestone Arena
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a fitness center and karaoke. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of The Capitol Hotel Downtown, an Ascend Collection Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 11:00 AM.
Craft Bar and Bistro - This lobby lounge serves dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.93 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 382 out of 1175 reviews
Rating 8 - Good. 352 out of 1175 reviews
Rating 6 - Okay. 242 out of 1175 reviews
Rating 4 - Poor. 104 out of 1175 reviews
Rating 2 - Terrible. 95 out of 1175 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little small but overall not bad for a night or two. I would stay again.
Stayed 2 nights in Oct 2025

4/10 Poor

Camryn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Deanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Antwane

Liked: Cleanliness, staff & service
The bathroom door didn’t close and open was off track
Stayed 1 night in Oct 2025

6/10 Okay

Norma

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is old. The walls are paper thin. The hallways are old and not nice at all.
Stayed 1 night in Oct 2025

10/10 Excellent

phina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good , the room was clean
Stayed 1 night in Oct 2025

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Kara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos this property uses in advertising did not match the room we had. We knew when we walked up to the room and saw the dingy curtains that this was not going to be a great stay. The sheets and towels were stained and the lowest quality possible. The location was nice and the staff were nice, and that's about the end of the positives. There were hairs in the shower and on the shower curtain. I would not stay here again, but it was ok for one night.
Stayed 1 night in Oct 2025

6/10 Okay

Jasmin

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The pictures are very different from in person view. The positives first. The staff were very friendly. The breakfast was good eggs, bacon, sausages and pancakes. For the very outdated construction of the building it was clean. The room was clean. I did notice cameras in the hallways. Don’t know if they were operational but they were there. The building was repurposed and outdated. Only one elevator on the outside was accessible. One working ice machine was on the four floor This property is a 10 min walk to Broadway. The walk coming back is inclined
Stayed 2 nights in Oct 2025

10/10 Excellent

Libby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for downtown Nashville. Room was clean. Breakfast choices were adequate.
Stayed 1 night in Oct 2025

2/10 Terrible

Anna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Looks nothing like the pictures
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and updated, provided breakfast was good, valet parking price and convenience was worth it. Will look at staying again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025

6/10 Okay

Amberly

Liked: Cleanliness, staff & service

Old motel that got a facelift

Looks like it was a run down motel that got a nice remodel. It is set up more like a motel and is not in the best part of town. Wouldn’t recommend a woman staying here alone. However, staff were very kind and helpful and it was clean. Pillows weren’t great and bed squeaked every time you moved.
Stayed 1 night in Oct 2025

8/10 Good

Amy

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Stayed 4 nights in Oct 2025

6/10 Okay

Megan

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Megan

Stayed 1 night in Sep 2025

2/10 Terrible

Jessie, Rosholt

Traveled with partner
Disliked: Amenities
Don’t ever use Expedia. Our room was so small, we couldn’t even walk around without bumping into each other and furniture. The bathroom didn’t have its own door. It was just a sliding door outside the sink. We hated it, so we went to check out the next day, but because we booked through Expedia, the hotel said we couldn’t just cancel the next two days. Sure enough- Expedia charged us for three days, even though we only stayed one, and good luck trying to get ahold of anyone at Expedia to take the charge off. We should have learned our lesson when we stayed at a hotel in Myrtle Beach. The room was dirty, and we asked to upgrade it, but because we booked through Expedia, the staff said they couldn’t help us. Lesson- NEVER use Expedia.
Stayed 3 nights in Sep 2025

4/10 Poor

Jesse

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Found a large cockroach our second night in our room.
Stayed 2 nights in Sep 2025

8/10 Good

Cory

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Stayed 3 nights in Sep 2025