Holiday Inn Franklin - Cool Springs, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Franklin - Cool Springs, an IHG Hotel

Exterior
Exterior
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • CoolSprings Galleria
    4 min drive
  • Aspen Grove Park
    5 min drive
  • Crockett Park
    5 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    22 min drive

Room options

Standard Room, Multiple Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Dining)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication Accessible)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, Multiple Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Brentwood

With a stay at Holiday Inn Franklin - Cool Springs, an IHG Hotel in Brentwood, you'll be within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. .This hotel is 15 mi (24.2 km) from Vanderbilt University and 15 mi (24.1 km) from Belmont University.

What's nearby

  • CoolSprings Galleria - 4 min drive - 1.2 miles
  • Crockett Park - 5 min drive - 2.8 miles
  • The Factory - 9 min drive - 5.1 miles
  • Franklin Theatre - 10 min drive - 6.0 miles
  • Nashville Zoo - 14 min drive - 11.0 miles

Getting around

  • Nashville Riverfront Station - 17 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Sonic Drive-In - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Starbucks - ‬5 min walk

About this property

Holiday Inn Franklin - Cool Springs, an IHG Hotel

Hotel with free parking, near CoolSprings Galleria
Holiday Inn Franklin - Cool Springs, an IHG Hotel offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Brentwood? This hotel has 988 square feet (92 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Holiday Inn Franklin - Cool Springs, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Holiday Inn Franklin - Cool Springs, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 721 reviews" "
Rating 8 - Good. 171 out of 721 reviews" "
Rating 6 - Okay. 63 out of 721 reviews" "
Rating 4 - Poor. 19 out of 721 reviews" "
Rating 2 - Terrible. 21 out of 721 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Aug 2024

10/10 Excellent

Magdalina

Liked: Amenities, property conditions & facilities
Great time
Stayed 1 night in Aug 2024

6/10 Okay

Tammy, Union city

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk was very curtious and helpful. Our first room was good except the bathroom light was dark so I ask to switch rooms. The second room was much better except for stains all over the carpet. The phone wasn’t connected to the wall to use so I had to call the front desk with my cell phone. When I asked the front desk for an iron to use they said they would send one up but I never received it. Not your usual Holiday Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay last night. All of the staff were fantastic ! Tried to order pizzAmore. They show up on google right across the street from shell. They are no longer located there, although the website allows you to order. We’re figuring it out with our cc company now, charge still pending., just letting you know it was incorrect and a bit inconvenient. Not the hotel's fault at all, just a locational issue. Went over to Mexicali Grill. They were fantastic and got us an order really quick.
Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

mumtaz

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

6/10 Okay

Ananta

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

john

Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I have stayed at this hotel several times. It’s a great place and is convenient to everything!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Restaurants are close by. Good breakfast too
Stayed 5 nights in Jul 2024

2/10 Terrible

Parker

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple stains on the carpets. Hidden fees with the rooms. Find another place to stay!
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Traveled with family
Disliked: Amenities
The front desk weren’t the friendliest. The breakfast was extra, not included. The tub didn’t hold water. And the carpet was stained in our room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Phyllis

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe area, friendly staff. I’m extremely picky on where I stay but will stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Rundown
Dirty carpet, smelly room, tattered paint job, dated furnishings...overall run down and in desperate need of a renovation.
Stayed 1 night in Jul 2024

8/10 Good

gina

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Place To Stay
This was a very nice place to stay. The staff were pleasant. The room was clean and the bed was super comfortable. Breakfast was ok. We will stay again when in the area.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
The carpet was filthy. I had to call front desk 2 times on TV not working. They told me the internet was out. After much discussion they moved me to another room and the TV worked but the carpet was filthy. I would never stay there again and they would not compensate me for anything. Just move me
Stayed 1 night in Jul 2024

6/10 Okay

Beth

Liked: Staff & service
Sheets and bathroom need cleaned better.
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all my years of traveling I've never forgotten something of value in the hotel room, but I left my Ipad last week when we left early in the morning to get on the road. When I discovered it hours later I called the hotel, Sheree at the desk went and found it in the room for me! :) She stowed it the office until I could send an overnight envelope for them to return it. within the week I had my Ipad back, thanks to some really great staff. Each one I talked to during our stay and while getting my Ipad back, were cheerful, accomodating and simply..super sweet. Thank you for your excellent service!!
Stayed 1 night in Jun 2024

8/10 Good

Kelly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a quick overnight on the road with our pup.
Stayed 1 night in Jun 2024