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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property

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Photo gallery for Embassy Suites by Hilton Franklin Cool Springs

Lobby
Lobby
Exterior
Restaurant
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$163
$139 nightly
$163 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
820 Crescent Centre Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪1 min drive‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, One King Bed, Non-Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Non Smoking

Presidential Suite, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, Non Smoking

  • 1496 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (2 Rooms)

9.0 out of 10
Wonderful
(84 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

View all photos for Hearing Accessible Premium King Suite

1 bedroom, premium bedding, in-room safe, desk

Hearing Accessible Premium King Suite

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom King Suite with Roll in Shower

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom Two Double Suite with Roll in Shower

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible One Bedroom Two Double Suite with Roll in Shower

  • Sleeps 6

Mobility Accessible One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible Premium Two Double Suite with Roll in Shower

  • Sleeps 6

View all photos for Hearing Accessible King Suite

1 bedroom, premium bedding, in-room safe, desk

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Designer toiletries, hair dryer, towels

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Shower Only)

Designer toiletries, hair dryer, towels

Suite, 1 King Bed (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite Two Double and One Sofa Bed Corner

9.2 out of 10
Wonderful
(23 reviews)
  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Suite Two Double and One Sofa Bed Non-Smoking

8.4 out of 10
Very good
(81 reviews)
  • 506 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Two Room Corner Premium Two Double Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Corner Premium Two Double Suite

  • Sleeps 6

Two Room Pure Wellness Corner Two Double Suite

  • Sleeps 6

View all photos for Two Room Pure Wellness Two Double Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Pure Wellness Two Double Suite

  • Sleeps 6

Two Room Pure Wellness King Suite

  • Sleeps 4

View all photos for Two Room Corner King Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Corner King Suite

  • Sleeps 4

View all photos for Two Room Corner Two Double Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Corner Two Double Suite

  • Sleeps 6

View all photos for Two Room Premium King Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Premium King Suite

  • Sleeps 4

View all photos for Two Room Premium Two Double Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Premium Two Double Suite

  • Sleeps 6

View all photos for Two Room Presidential Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Presidential Suite

  • Sleeps 2

Two Room Two Double Suite

  • Sleeps 6

View all photos for Two Room Corner Premium King Suite

1 bedroom, premium bedding, in-room safe, desk

Two Room Corner Premium King Suite

  • Sleeps 4

Three-Room Hospitality Suite With 1 King Bed-Non-Smoking

  • Sleeps 4

View all photos for 2 Room Suite-1 King Bed Nsmk-Tub Shower Combo

1 bedroom, premium bedding, in-room safe, desk

2 Room Suite-1 King Bed Nsmk-Tub Shower Combo

  • Sleeps 4

View all photos for Two-Room Premium King Suite-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

2 Queens Beds 2 Room Premium Suite

  • Sleeps 4

2 Room Corner Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 4

View all photos for 2 Qn 2 Rm Premium Ste Mobility Access Ri Shwr

1 bedroom, premium bedding, in-room safe, desk

2 Qn 2 Rm Premium Ste Mobility Access Ri Shwr

  • Sleeps 4

Similar properties

Lobby
Hyatt House Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,000 reviews
$122 nightly
The price is $144
Feb 5 - Feb 6
Total with taxes and fees
Hyatt House Nashville/Franklin/Cool Springs

About the neighborhood

Franklin

When you stay at Embassy Suites by Hilton Franklin Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. .This hotel is 16.6 mi (26.7 km) from Mall at Green Hills and 1.5 mi (2.3 km) from Aspen Grove Park.

What's nearby

  • CoolSprings Galleria - 1 min drive - 0.9 miles
  • Aspen Grove Park - 1 min drive - 0.9 miles
  • Vanderbilt University - 17 min drive - 19.3 miles
  • Broadway - 18 min drive - 20.2 miles
  • Grand Ole Opry - 24 min drive - 27.9 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chuy's - ‬3 min drive
  • ‪Drake's - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

Hotel with an indoor pool, near CoolSprings Galleria
Embassy Suites by Hilton Franklin Cool Springs offers 250 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 250 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 11:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Franklin? This hotel has 16000 square feet (1486 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Franklin Cool Springs has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (USD 12 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 2 2026 to March 31 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from December 13 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Embassy Suites by Hilton Franklin Cool Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Julia

Stayed 2 nights in Oct 2025

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the accommodations were nice. It did seem somewhat greedy to be charged a $12 parking fee in a large suburban parking lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were a little confused when we first arrived to leave our luggage. There were people everywhere because of a convention. Advertisements for Pokémon were more noticeable than the Embassy hotel itself. Had to park in the roundabout because there were no parking spaces. The mail carrier directed me to the hotel’s front desk. Once we returned, it was reception hour. The male bartender was great & friendly. The chips & salsa are fresh & delicious. The room was huge but had a terrible musty odor, & the windows would not open. After the first two showers, the tub was clogged. They sent someone immediately to unclog the tub, & he noticed that a light bulb was out, so he replaced it. The sofa bed should have been thrown out; it was very uncomfortable & needed more bedding than the thin blanket, flat sheet, & pillow. The “full-size” beds were comfortable, but the pillows were flat. The breakfast, which is my favorite meal, was delicious. I wish they would add salt & pepper to the omelets. There were several breakfast items to choose from. After breakfast, we decided to return to our room & relax until check-out. Someone on staff used their key to unlock & open our door while we were relaxing, then closed it & walked away. Once we got to the door, she was halfway to the other side, yelling I am sorry never stating her title or reason. Housekeeping usually announces themself before entering. After that, barging in, we decided to leave. So, for check-out we left the keys in the room
Stayed 1 night in Oct 2025

10/10 Excellent

Willie Lee

Stayed 4 nights in Oct 2025

2/10 Terrible

Jennifer, Rocky Point

Disliked: Cleanliness, property conditions & facilities
Dirty, smelly and unsafe.
Stayed 2 nights in Oct 2025

4/10 Poor

Olivia

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Disappointing

Upon arrival we were told there was construction. There should have been prior notice before arrival. Construction was disruptive all day. The pool was out of order the first day. The beds were smaller than standard hotel beds. The couch bed was horrible. You could literally feel the springs in the mattress.
Stayed 2 nights in Oct 2025

6/10 Okay

robert

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
They were remodeling, it was loud. We were with out water for a while
Stayed 2 nights in Oct 2025

2/10 Terrible

Ronald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was the only thing goos.
Stayed 2 nights in Jul 2025

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downer was the renovation that was taking place. There was a lot of noise during the day time. Other than that the room we had was quiet during the night, clean and comfortable, andbreakfast was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Let me say first off that all of the staff were amazing to take care of the issues. But we checked in and were informed that renovations were going on, but no mention of that on the website. Our original room had a water leak and smelled very strongly of musty carpet. They quickly moved us to another room that didn’t smell as strong but at least it was dry. Luggage rack was broken, no exhaust fan in bathroom, weak water pressure, sticking doors, security brace on door was loose. Had to hold toilet handle down to flush. Talked to other guests who had similar situations. But it was as clean and taken care of as well could be expected. Just way too much money to spend for two nights for all of that. But once again, all staff was top notch.
Stayed 2 nights in Oct 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near mall and restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location!
Stayed 2 nights in Sep 2025

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, room comfort
Room was clean, however construction played a huge roll.
Stayed 4 nights in Sep 2025

2/10 Terrible

Karli

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was mold in the bathroom. Smelled. Construction above our room. Switched to a new room and it was no better.
Stayed 2 nights in Sep 2025

6/10 Okay

Timothy

Traveled with family
Disliked: Property conditions & facilities
No ice machines worked/ charged for parking/ sink in bathroom cracked and destroyed / will not be returning
Stayed 1 night in Sep 2025

6/10 Okay

Emily, Princeton

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is clean but a little dated. We stayed on the 7th floor and they are renovating the upper floors, so we woken up by banging and sawing. Also our shower had no uotwater.
Stayed 1 night in Sep 2025

10/10 Excellent

Alice Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing!
Stayed 1 night in Jul 2025

8/10 Good

Daylan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

TIFFANY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Aug 2025

8/10 Good

John

Stayed 2 nights in Aug 2025

8/10 Good

Janet

Stayed 3 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025