At first glance, the room looked clean. When we entered the shower, we felt the soap scum on the walls which was really gross. The first day, one wash cloth was missing. Third day, the housekeeper was asked to change the bed sheets. It did not happen. Apparently, she did not understand English. I had to call the front desk late in the afternoon to get this done. Another time, the housekeeper didn't finish making the bed. Really weird how the bed wasn't finished.