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Serendipity

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December 2024
January 2025

Photo gallery for Serendipity

Minibar, individually decorated, desk, blackout drapes
Flat-screen TV, printers
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life) | Minibar, individually decorated, desk, blackout drapes
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life) | Minibar, individually decorated, desk, blackout drapes
Mountain view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
PIAZZA GARIBALDI 39, Naples, STAZIONE CENTRALE, 80142
  • Piazza Giuseppe Garibaldi
    5 min walk
  • Spaccanapoli
    9 min walk
  • Via San Gregorio Armeno
    16 min walk
  • Naples (NAP-Naples Intl.)
    5 min drive

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine) | Minibar, individually decorated, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself) | Minibar, individually decorated, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore) | Minibar, individually decorated, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (Explore)

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy) | Minibar, individually decorated, desk, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

H22 Hotel

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (198)
The price is $57
per night
$70 total
includes taxes & fees
Dec 9 - Dec 10
H22 Hotel

About the neighborhood

Naples

With a stay at Serendipity, you'll be centrally located in Naples, within a 5-minute drive of Spaccanapoli and Naples National Archaeological Museum. .This guesthouse is 2.4 mi (3.8 km) from Via Toledo and 2.7 mi (4.4 km) from Port of Naples.
View more Guest Houses in NaplesOpens in a new window

What's nearby

  • Piazza Giuseppe Garibaldi - 5 min walk - 0.3 miles
  • Spaccanapoli - 9 min walk - 0.5 miles
  • Via Toledo - 4 min drive - 2.4 miles
  • Molo Beverello Port - 5 min drive - 2.9 miles
  • Port of Naples - 6 min drive - 2.8 miles

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 5 min drive

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mimì alla Ferrovia - ‬4 min walk
  • ‪Iris Ristorante Pizzeria - ‬9 min walk

About this property

Serendipity

Guesthouse connected to a shopping center in Naples City Centre
Serendipity offers 5 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 5 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the guesthouse's room service (during limited hours).
Featured amenities include express check-in, express check-out, and luggage storage.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Serendipity Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 119 reviews" "
Rating 8 - Good. 27 out of 119 reviews" "
Rating 6 - Okay. 2 out of 119 reviews" "
Rating 4 - Poor. 0 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place and very welcoming by Allesandria. Would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yong, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jul 2024

10/10 Excellent

shing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Vadim

Stayed 1 night in May 2024

8/10 Good

Yihong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean, with friendly staff. A bit noisy outside.
Stayed 2 nights in May 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tim & Deb in Naples
We stayed 1 night. Picked for proximity to railway station. Excellent old style Italian building with high ceilings and balcony overlooking piazza, which was great for people watching!! Able to leave luggage while we explored. Area around hotel was typical 'Naples' very colourful. We couldn't locate any English speaking channels on TV eg for news. Access to free coffee, tea and wine glasses, plates , cutlery etc meant you could eat a simple breakfast in your room. The host Alessandra was friendly and helpful.
Stayed 1 night in May 2024

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spacious, comfortable rooms and super friendly staff. There were noises coming through the bathroom from outside. The area was very dirty and felt unsafe.
Stayed 1 night in May 2024

8/10 Good

Charles

Traveled with partner
Not somewhere to arrive in the dark but by day it’s great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location seedy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Very modern and comfortable hotel! Host was amazing and had a beautiful gift for my partners birthday! Thanks again for everything and we loved as well the kitchen area to relax and have a coffee/ tea
Stayed 1 night in Oct 2023

6/10 Okay

Christos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area was full of transients, unsafe feeling which didn’t matter to me but I had my wife and baby with me. Elevator will not fit large suitcases only carry on. I expressed my disappointment and was told that was clearly stated in my booking. Fair enough that I didn’t rear that but why not show pictures of everything, not just the room. Show the area, the elevator and the building not just the room.
Stayed 1 night in Oct 2023

10/10 Excellent

Liad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little indie b&b.
I had a wonderful stay. The hostess Alessandra was so kind and helpful. She gave me great tips for the city, complete with a map and her suggestions were all spot on. The room was beautiful and had style as well. Clean and had everything you could need for a stay in this awesome city. Don’t be too put off by the activities outside the hotel at night. It is what it is. Don’t judge a book by its cover. Would stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Sharon

Stayed 1 night in Sep 2023

10/10 Excellent

Francisco Vargas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es increíble y el cuarto súper espacioso, remodelado de manera moderna y minimalista. A pesar de habernos quedado solo una noche el personal fue súper atento y nos dio recomendaciones. Conveniente porque se encuentra a 300 metros de la estación central de Nápoles. Sin embargo como cualquier gran ciudad estas zonas centrales no suelen ser bonitas y alrededor se siente un poco inseguro. Pero el lugar es increíble ya adentro 😉
Stayed 1 night in Sep 2023

10/10 Excellent

Wibe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms, was upgraded when I got there and the room was way better than how it was pictured. Alessandra is always in top of things making sure you are comfortable.

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See pictures
Well… it’s obvious that the owners had friends write positive reviews. First off, it’s steps from the train station, which is great but a lot of people loitering outside and it’s a bit sketchy. Second it was hard to find and you had to climb three flights of stairs. Once you’re inside it’s beautiful and the lady was very nice and accommodating. It was fine for one night.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2023

2/10 Terrible

Patricia

Stayed 1 night in May 2023

10/10 Excellent

OLLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Boutique Hotel and Customer Service
Our stay couldn't be better! The location is within short distance to Napoli Centrale. The room, which is of a very nice contemporary design, is very spacious, clean and well maintained. I would suggest a wall clock of some sort to remind guests of the time. The free coffees, teas and lemon water are a big plus for tourists to begin their day. What impressed us the most were the hospitality and accomodation that we felt with the owner, Alessandra. She was so helpful, perceptive, informative and very pleasant. Not to mention, very friendly and would do whatever it takes to make us feel comfortable and homey. The actual location of the hotel seemed a bit "undersirable" at first, because it was in the center of a busy piazza, but we felt accustomed to it after Day 1. Overall, it was safe to walk around as there are people (locals and tourists) walking on the streets and sidewalks all day long. On most days, we felt safer with local and national police patrol cars on site. I would strongly recommend this place to anyone who wants to visits Naples and a good base to visit Sorrento, Positano and the Amalfi Coast.
Main Hallway/Dining
Coffee, Teas and Kitchenware Shelf
Dining Tables and Chairs
Interior Room #1
Stayed 4 nights in Jun 2023

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the properties conditions, very clean and confortable, great and conveniently located. The staff and service was excellent, but unfortunately in occasion the surrounding area was not at the level of the quality of the property.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option if you need to stay close to Naples central station. Room was very comfortable, wide and clean, excellent conditions, staff very friendly and supportive.
Stayed 3 nights in Jun 2023

8/10 Good

LeeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Serendipity is lovely. Alessandra greeted us on time and helped us with all needs. It's so close to the main train station which is convenient but because of that it's in a very dirty and sketchy area of Naples.
Stayed 2 nights in Jun 2023