A stay at Relais Della Porta places you in the heart of Naples, steps from Spaccanapoli and Via Toledo. .This property is 0.5 mi (0.8 km) from Galleria Umberto I and 0.6 mi (0.9 km) from Castel Nuovo.
Property with a coffee shop, steps from Spaccanapoli
Relais Della Porta offers 13 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with digital channels.
Bathrooms include showers, bidets, and complimentary toiletries. This Naples property provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 13 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at Relais Della Porta or snacks in the coffee shop/cafe. The property also offers room service. Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Planning an event in Naples? This property has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.
A complimentary manager's reception is offered on select days. A hosted evening meal is available for a surcharge daily (reservations required).
Relais Della Porta - Onsite restaurant.
Room service is available.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free manager's reception (select days)
Hosted evening meal available daily for a fee of EUR 40; reservation required
Snack bar/deli
Restaurants on site
Relais Della Porta
Family friendly
Art supplies
Baby bath
Changing table
Children's books
Children's games
Highchair
In-room babysitting (surcharge)
Laundry facilities
Musical instrument
Snack bar/deli
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
323 square feet of conference space
Meeting room
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
Champagne service
Minibar
Room service
More
Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Hosted evening meal: EUR 40
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Relais Della Porta Guesthouse Naples
Relais Della Porta Guesthouse
Relais Della Porta Naples
Relais Della Porta Naples
Relais Della Porta Guesthouse
Relais Della Porta Guesthouse Naples
Relais Della Porta Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.
This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.
Thomas
Stayed 1 night in Jun 2024
4/10 Poor
Barbara
Jun 12, 2024
No safe in our room.
Barbara
Stayed 1 night in Jun 2024
6/10 Okay
Barbara
Traveled with family
Jun 12, 2024
Liked: Property conditions & facilities
The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.
The hotel is beautiful, the bed was comfortable, and the breakfast was nice, but the unfriendly staff kind of ruins the experience. Also, our mini fridge was not working throughout our stay, and we really needed it for some small food items. We let them know, but they did not attempt to fix it or replace it.
Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.
Great location. Rooms were modern and clean with a strange layout. Staff was ok.
Diana
Stayed 1 night in Feb 2024
10/10 Excellent
Matej
Traveled with family and small children
Feb 1, 2024
Liked: Amenities
We were travelling with a baby. We’re happy about everything: friendly staff, incredibly nice room with fancy bed, best possible location in the city. Recommended!
It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!
The welcome at the property when we first arrived was excellent. We were welcomed by a lady called Estelle who explained the facilities and the interesting history of the hotel. She was always available for any questions we had and even recommended local places to eat and visit. We had a WhatsApp group to ask any questions or raise any issues which was a great idea. The facilities helped us to relax given how busy Naples is. The room was big and spacious and clean and it had a new smart TV. The use of plants in and around the hotel was an excellent idea. The breakfast area was recently renovated and it looks amazing with the high ceilings and original artwork. The breakfast host was so friendly and made sure we had everything we needed when we had breakfast at the hotel. The hotel helped organise our transfer back to the airport which made life so much easier for us. In all, nothing was a problem for the team at this property. We would of course hope to visit in future if ever in Naples. Grazie.
What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!
Overall great experience . The staff very friendly and the deluxe suite with balcony city view absolutely fabulous. I will highly recommend .
Thank you Ester for your help
Gianni & Clarissa
Top top hotel in Napoli! Beautiful in the inside and best location! Highly recommended. The stuff are super nice and they even give me free upgrade! Rooms are big and decoration is amazing.
Breakfast yummy! It is a must in Napoli!
Gabriel
Stayed 1 night in Jun 2022
8/10 Good
Verified traveler
Traveled with family
Aug 8, 2021
Liked: Cleanliness, staff & service
Good hotel and decent service. We may try it again. Rooms are clean and spacious.
confusing to get to the room. Reception was shut. When I got to speak to a person they made me feel like booking me a taxi would be a hassle for them. Couldn't even FIND breakfast. The room was far, far too big - it was like sleeping in an abandoned warehouse. Also needed repair on the walls, and was generally just really ugly.