It's a nice place, but they communicate poorly (and I speak the language). The hotel sent an automated offer for an airport transfer at 35 euro via the Expeida app. I confirmed and sent my flight info, but never heard back, even after sending more messages through the app. Finally I called the morning of my arrival and the transfer was confirmed, but when I went to check out they tried to charge me 50 euro. Also, I was given a 10 euro VIP voucher and tried to use it for drinks, but after they had already made the drinks they said the voucher was only good for nonalcoholic items. Eventually, they comped the drinks to make up for the 15 euro overcharge on the transfer, but overall it seems like a nice place that is not so well-managed.