With a stay at Grand Hotel Europa, you'll be centrally located in Naples, within a 5-minute drive of Spaccanapoli and Naples National Archaeological Museum. .This hotel is 2.3 mi (3.7 km) from Via Toledo and 2.6 mi (4.2 km) from Piazza del Plebiscito.
What's nearby
Piazza Giuseppe Garibaldi - 8 min walk - 0.5 miles
Spaccanapoli - 12 min walk - 0.7 miles
Via Toledo - 4 min drive - 2.3 miles
Molo Beverello Port - 5 min drive - 2.8 miles
Port of Naples - 6 min drive - 3.3 miles
Getting around
Naples (INP-Naples Central Rail Station) - 3 min walk
Piazza Garibaldi Station - 5 min walk
Naples Intl. Airport (NAP) - 5 min drive
Restaurants
Caffè Mexico - 4 min walk
Gran Caffè Novara SRL - 3 min walk
I Sapori di Parthenope - 4 min walk
Pizzeria Pellone - 4 min walk
Europa Grand Hotel & Restaurant - Sea Hotels - 1 min walk
About this property
Grand Hotel Europa
Hotel with a conference center, near Via Toledo
Grand Hotel Europa offers 89 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
Stay in one of 89 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a communal living room, a banquet hall, and a vending machine.
Enjoy Italian cuisine at La Falena, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 4 meeting rooms.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
La Falena - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
La Falena
Things to do
Library
TV in common areas
Family friendly
Free crib
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Shared refrigerator
Vending machine
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
4 meeting rooms
Business center
Computer station
Conference center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
1 building
4 floors
Banquet hall
Built in 1900
Communal living room
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Bidet
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Individual decor
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 15 for adults and EUR 15 for children
Late check-out fee: EUR 35.00 (subject to availability)
Rollaway bed fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples
Grand Hotel Europa Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 278 out of 1024 reviews" "
10 - Excellent
278
Rating 8 - Good. 493 out of 1024 reviews" "
8 - Good
493
Rating 6 - Okay. 184 out of 1024 reviews" "
6 - Okay
184
Rating 4 - Poor. 47 out of 1024 reviews" "
4 - Poor
47
Rating 2 - Terrible. 22 out of 1024 reviews" "
2 - Terrible
22
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Adrienne
Traveled with family
Aug 20, 2024
Liked: Staff & service, amenities
Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.
We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.
Very nice hotel, spacious, bright room. However I give it a 3 star overall, because the walls were very thin. Every morning I could hear the person in the next room when they use their toilet. The loud sounds of water and the usage of the bathroom facilities kept waking me up a lot earlier than I'd like to. And for me sleep is very important, especially on a holiday, disturbing my sleep results in deduction of 2 stars. However everything else about the hotel is perfectly fine.
Hotel itself was wonderful. Well organized, staff helpful, clean rooms, and a nice bar. But napel is not the nicest place to visit but Was fine to spend two nights to pass by. Busy area but extremely convenient to station and airport.
Really close to the train station is what we desired. Although you need to walk through a couple “sketchy” blocks to get to the historic areas, if you are used to big cities this should be an issue. The hotel was really nice for the price. The rooms are a little small but comfortable (we had a quadruple room). The bar and lobby area was nice to sit and play cards and have a drink or two. Staff were exceptionally nice and helpful. I would stay here again.
I would have given all 5 stars but our shower drain was draining super slowly. We would forget to inform the front desk about this as we rushed out every day to our scheduled activities and would arrive super tired so would forget to tell the front desk about this. Otherwise I assume they would have fixed it.
Other than that minor inconvenience, everything else was good: clean, convenient (5 minutes or less walk to main train starion), close to some great bakeries and coffee places, and staff was friendly. The Metro was also in the main train station so it was so nice to take it to the main attractions. The old downtown area was a short walk away too.
The property itself was beautiful and all the staff were very kind. It is right across from the train station which is very clean and has plenty of amenities and security inside, however the street between the two is very dirty and is a regular homeless spot.
Close to rail station…convenient, but not the nicest in terms of cleanliness and safety.
Kelly
Stayed 2 nights in May 2024
10/10 Excellent
Maricela
Jun 8, 2024
N/A
Maricela
Stayed 1 night in Jun 2024
6/10 Okay
Luan
Jun 2, 2024
Liked: Cleanliness, staff & service, room comfort
Luan
Stayed 1 night in May 2024
8/10 Good
Beverley
Traveled with partner
May 29, 2024
Liked: Cleanliness
Our room was in a very old building (16th century?) so that was awesome. Fairly comfortable room with a shared toilet. Room came with a fan,safe,kettle, and wifi was good. Limited amenities. Only packages of instant coffee in breakfast room. No fridge. Many stairs. Location was perfect.